The side rail SL and SR buttons don’t work on the left Joy-Con once their ribbon cables are compressed but there is no visible nicks or scratches, any help?
You might have to look into replacement part then, it doesn't do that on it own without it being drop or being mess around with like shell swap etc recently.
The side rail SL and SR buttons don’t work on the left Joy-Con once their ribbon cables are compressed but there is no visible nicks or scratches, any help?
Reseat the ribbon cables, make sure the pins in the connectors aren't damaged, and post some high res up close pictures of the ribbon cables and the connectors if possible.
If you have another you can swap out the part to confirm that it is the button ribon cable. More than likely if you use them a lot the buttons can be worn out. No reason for ribon cable to break when it doesn't move inside.
Good luck
Yeah I would still remove those 2 screws and swap the board with one from another controller to test. (if you have it) If the other one works you know your issue (or poor connection)