My friend 3DS is on 11.3 without A9LH. Her console stuck on disabling Child Online Privacy Protection in Parental Control Setting, like this. Clear Parental Control Settings is not help. That option still enable. When she contuine with second option ("Restart Confirmation"). She entered her birthday, Signature, e-mail. And she got this: Because she can't speak English well, Is there a way to fix this without calling Nintendo? Is System Format work? I have OOT3D cart so I think I can run arm11 homebrew. Thank you Very Much.