Computer Not Detecting Portable Hard Drive?

Discussion in 'Computer Games and General Discussion' started by EpicJungle, Aug 5, 2010.

  1. EpicJungle
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    EpicJungle stop browbeating me can't you see i'm sexy

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    My 110gb WD Passport has a few problems,
    corrupting files, taking years to copy/paste/move files.




    Don't suggest anything that involves erasing files; I have files that add up to 80gb :|

    But now, the computer starts not detecting the hard drive [​IMG]
    Yay it detects it for some random reason [​IMG]
     
  2. cobleman

    cobleman GBAtemp Maniac

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    Get a new drive!
    The WD is stuffed
     
  3. EpicJungle
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    EpicJungle stop browbeating me can't you see i'm sexy

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    GAHH NOOO

    THOSE HARD DRIVES COST LIKE, 2198128970 DOLLARS
     
  4. Guild McCommunist

    Guild McCommunist (not on boat)

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    I have a MyPassport 250GB and usually I have to plug it into my hard drive then into my computer in order for it to detect though. It's a stupid little solution though and is probably only in my case.

    But seeing all the problems you're having though it could be a more serious problem. Sad to say if it's crapping out you may as well get a new one. 80GB ones aren't too expensive really. They're decently cheap on Newegg at least. I don't know any online stores based mainly for Canada though, so sorry about that. But we've got a bunch of Canadians here and surely one will recommend you one.
     
  5. Elritha

    Elritha GBAtemp Addict

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    You could try opening the enclosure and hooking the drive up directly to your computer, if only to rescue what files you have before it totally fails.
     
  6. Minox

    Minox Spytech Employee

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    To me it either seems like the hard drive is failing or that you have some problems with the USB connection between it and the HDD. In the first case there's not much to do other than to abandon the drive and save what you can to another drive.

    If it's the second case then it could be as simple as changing USB cable/changing USB port or opening up the enclosure, extract the drive and then install it inside your computer or in a new enclosure.
    http://www.newegg.ca/?
     
  7. Strider

    Strider Next to the mainstream

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    Actually the topic creator is not asking anything, so what does he want...?

    It's obvious the drive is (soon) hosed, keeping backups is good practice.

    If the op wants 'pro' suggestions, seal the drive in a watertight bag and put it in a freezer half an hour, and see if you can backup the most important files afterwards. Not kidding. No guarantees. You can mess up.
     
  8. TwinRetro

    TwinRetro Don't start nothin', Won't be nothin'

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    Since your drive is crapping out, might as well try this. And yes, your drive is on it's way out the door. Sorry.
     
  9. shaunj66

    shaunj66 Administrator

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    Have you tried a shorter USB cable? I have a problem with my passport not detecting sometimes, and it's due to the USB cable being too crappy/short. These drives need just the right amount of power to start up.
     
  10. Frederica Bernkastel

    Frederica Bernkastel WebPerf and PWA advocate; @antoligy on Twitter

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    This is exactly why I avoid WD Products [​IMG]
    Seagate have yet to fail me, all the WD drives I've had have bricked themselves.


    Chances are that either:
    A) You've damaged the HDD (dropping etc..)
    B) You've broken the USB interface
    C) USB Cable is broken
    D) Drivers shitbricked themselves

    if it's A, you're fucked
    if it's B or C, you'll need to replace them, I suggest ditching the badly made WD case and getting a cheap 2.5" Enclosure/Caddy. Or hook it up internally.
    if it's D, open up Device Management, uninstall all WD MyPassport related drivers, install the stock ones off their website, reboot, then try again. If this fails, its gonna be one of the other 3.
     
  11. Skyline969

    Skyline969 MENUdo Afficionado

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    Is it not being recognized, or is Windows just not assigning it a drive letter? Try opening Disk Management and see if your drive is there. If it's there but not showing in My Computer, just assign it a drive letter and open it up.
     
  12. EpicJungle
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    EpicJungle stop browbeating me can't you see i'm sexy

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    Can't see it anywhere on Disk Management...
    I guess it's not recognizing it..?


    ____

    If this helps, there's a blue light that goes on whenever I connect the WD Passport.
     
  13. Skyline969

    Skyline969 MENUdo Afficionado

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    On the drive you mean? That's good, because that means it's receiving power. Put your ear to it and plug it in... can you hear the drive spinning at all? If not, the enclosure may be fine but the hard disk inside is done for.
     
  14. EpicJungle
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    EpicJungle stop browbeating me can't you see i'm sexy

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    Yep, I hear the drive spin.
    Sometimes it starts making a clicking sound loud enough so that I don't have to put my ear to it.
    But good news: NOW THE COMPUTER DETECTS IT
    ... for some reason... [​IMG]

    Now, who can help me with the copying/moving/pasting/corrupting problem [​IMG]
     
  15. Frederica Bernkastel

    Frederica Bernkastel WebPerf and PWA advocate; @antoligy on Twitter

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    Ah, does it sound like this? http://en.wikipedia.org/wiki/File:WD_bad_h...ck_of_death.ogg
    if so, you're done for.

    If not, there's still hope (that it's just a filesystem thing). Some clicks can be caused by the spinning causing the HDD to vibrate within it's case/whatever it's resting on, and in some cases are fixable using bubble-wrap.
     
  16. EpicJungle
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    EpicJungle stop browbeating me can't you see i'm sexy

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    Nope, a different click *sigh of relief*

    But the computer detects it now... But there's still this problem with taking years to copy/paste/move stuff into/out of the WD Passport..
    How can I fix it..?
     
  17. Elritha

    Elritha GBAtemp Addict

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    It's still quite likely it's a hardware fault. You could try scanning the drive for errors, be sure to check for bad sectors also (there could be physical damage to them).
    As a precaution I would backup any important files in case the drive fails fully.