ok need some help I was trying to convert a movie i bought off of iTunes and I used handbrake to do so however all of the sudden my computer s window explorer went into a boot loop and it kep crashing my computers window explorer, I can turn off and stuff like that the thing is there is a file left that I cannot get rid of and every time in safe mode I try to delete it won't let me and crashes my windows explorer I'm on windows 7 as well any one know of a way to fix this also I don't think this is a virus