Can i register a brand new controller for warrenty?

Discussion in 'Xbox 360 - Console, Accessories and Hardware' started by blueagent1999, Jul 20, 2017.

  1. blueagent1999
    OP

    blueagent1999 Advanced Member

    Newcomer
    73
    9
    Mar 9, 2017
    Hong Kong
    i bought a brand new official xbox360 controller last month but yesterday while i was playing it the controller stopped working all of the sudden, i didn't throw it against the wall or dropped it or anything, it just broke down on its own. obviously the store won't take it back since its well over 30 days.


    so i was wondering if i can register my controller online for warranty and then send it to microsoft for repairs.



    thanks for the help.
     
    Last edited by blueagent1999, Jul 20, 2017
  2. Yepi69

    Yepi69 Vivid and busy gamer

    Member
    2,443
    1,041
    Nov 29, 2010
    Portugal
    Behind you
    If they still offers repairs, pretty sure its still under warranty as long as you show them your proof of purchase.
     
    blueagent1999 likes this.
  3. DinohScene

    DinohScene Feed Dino to the Sharks

    Member
    GBAtemp Patron
    DinohScene is a Patron of GBAtemp and is helping us stay independent!

    Our Patreon
    16,340
    12,930
    Oct 11, 2011
    Antarctica
    В небо
    Get a new controller, swap the old one for the new one and return it to the store.
    Ask for your money back?

    Or you could send it to MS and be controller less for a month orso.
     
    blueagent1999 and slaphappygamer like this.
  4. blueagent1999
    OP

    blueagent1999 Advanced Member

    Newcomer
    73
    9
    Mar 9, 2017
    Hong Kong
    [​IMG]

    i tried to register my xbox 360 controller here, but it won't let me, i'm certain that i typed the serial number in correctly as i've already re-typed this in multiple times but to no avail.
    it kept giving me the message "invalid serial number".

    so what am i doing wrong?

    thanks for the help!
     
    Last edited by blueagent1999, Jul 22, 2017
  5. DinohScene

    DinohScene Feed Dino to the Sharks

    Member
    GBAtemp Patron
    DinohScene is a Patron of GBAtemp and is helping us stay independent!

    Our Patreon
    16,340
    12,930
    Oct 11, 2011
    Antarctica
    В небо
    That's only for consoles, not controllers.
     
    blueagent1999 likes this.
  6. blueagent1999
    OP

    blueagent1999 Advanced Member

    Newcomer
    73
    9
    Mar 9, 2017
    Hong Kong
    well it seems that i'm out of luck then as the xbox support page didn't mention anything about registering a controller for warranty. time to buy a new controller i supposed. oh well...

    thanks for the help everyone!
     
  7. migles

    migles Mei the sexiest bae

    Member
    GBAtemp Patron
    migles is a Patron of GBAtemp and is helping us stay independent!

    Our Patreon
    6,999
    4,704
    Sep 19, 2013
    Saint Kitts and Nevis
    my dad works for nintendo.
    as dinoh said.
    buy new controller, swap out the box, return\ask for money back