1. DKB

    DKB S̵̜͎̺̔̊l̷̠̈́͗̾̏͠e̴̲͇͐e̸̹̬̔p̵̧̙̺̦̾̉.̶͚̇̎̄
    Member

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  2. arunem

    arunem Member
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    When did you place your order, what shipping method did you select?
     
  3. lanhikari3113

    lanhikari3113 Newbie
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    Jun 20, 2018
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    I ordered 7 hours ago, the OS license, and I haven't heard back from them yet.. I did paypal. Hoping to wake up to my code...
     
  4. joseph0042

    OP joseph0042 GBAtemp Regular
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    I paid for the $28 shipping. In the order messaging they told me it shipped Friday and that they would update the tracking info. Still no tracking info.

    Sent from my LG-US998 using Tapatalk
     
  5. Ronhero

    Ronhero Too Weird to Live, Too Rare to Die
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    Ordered 5/17

    Status preparing shipping

    From customer service when i asked when my pro will be shipped and when my addition license will be sent

    Dear Customer,
    Pro has been shipped out too, your SX OS will be e-mail to you within some hours, you will get DHL tracking number later for SX PRO.
    Regards,
    Customer service
     
  6. Yami Anubis ZX

    Yami Anubis ZX GBAtemp Regular
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    Which shipping method did you get? I have usps, oh I see, you got express considering it's coming straight from DHL
     
    Last edited by Yami Anubis ZX, Jun 20, 2018
  7. Ronhero

    Ronhero Too Weird to Live, Too Rare to Die
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    Yeah paid extra for what i though was going to be faster shipping
     
  8. nyder

    nyder GBAtemp Fan
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    DHL always hands off their packages to USPS when it gets to my city, so I just went with USPS to avoid that.
     
  9. Ronhero

    Ronhero Too Weird to Live, Too Rare to Die
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    DHL delivers direct in my neighborhood. I also assumed i would need them to first ship it to their us warehouse and then wait again to ship it to me. Thought it be worth the extra not have to wait for repacking
     
  10. joseph0042

    OP joseph0042 GBAtemp Regular
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    When you get a tracking update from DHL before the company that sent it lol. Got a text from DHL saying mine was shipped out the 20th from Hong Kong and scheduled delivery is Friday.

    Sent from my LG-US998 using Tapatalk
     
  11. CaptainLoozer

    CaptainLoozer GBAtemp Regular
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    My order has said preparation in progress since the 16th. This is an email they sent me on that day:

    upload_2018-6-20_8-11-43.png
     
  12. arunem

    arunem Member
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    Our Official Email Account is full of Customer E-mails, so many SX OS Code shipping emails can't arrive to you. It's our Mistake, we just notify this Serious Problem, now you can contact us via [email protected] or you can join discord.gg/4hgvJY8 to find Allen to get help, much sorry to dear everyone!!!

    — Posts automatically merged - Please don't double post! —

    No I don't work for them nor am I affiliated with them in any way. That was just a response I got when I contacted them. I am currently in that discord but the mod has apparently fallen asleep lol. Its sounding like they have been overwhelmed with emails and support emails, while being understaffed. Getting your os key via that discord or email seems to be the fastest methods at this point.
     
  13. Ronhero

    Ronhero Too Weird to Live, Too Rare to Die
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    Just got a text from DHL that it will be here tomorrow. We shal see
     
  14. CaptainLoozer

    CaptainLoozer GBAtemp Regular
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    Maybe I should have paid for that extra fast shipping after all. DAMMIT!
     
  15. erazin

    erazin Member
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    I have 1 code left. Pm if you are interested
     
  16. rdigit

    rdigit Newbie
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    Ordered 6/4/18 with USPS delivery in California, paid via PayPal 6/4/18. Currently says "Payment accepted".
     
  17. Msparky83

    Msparky83 Member
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    Jan 10, 2014
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    I tried to PM you mate, but your inbox as full. If it's still available in interested in acquiring the license. Thanks in advance. .
     
  18. Randall Stevens

    Randall Stevens Not a fan of stupid people
    Member

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    Oct 5, 2003
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    I ordered mine from these guys within 5 min of it going live on their site. They didn't have shipping details fleshed out so I picked free. Found out that I could change it to ship from the USA, so 3 days ago I paid another $6.50

    Emailed them on the site (yes, I know it was/is down and they are busy) and then twice via the yahoo address. Nothing. So I finally go on discord because apparently that's how we communicate to customers now? I get told it's still nearly 2 weeks before I get it.

    What. the. actual. F?

    Never again with these amateurs. Never. Again.
     
  19. ganons

    ganons GBAtemp Addict
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    Inbox full
     
  20. ZachSZ

    ZachSZ Advanced Member
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    Ordered 2018-05-16, current status is "Preparation in progress". Granted I bought an additional license for my secondary switch so the long wait isn't too painful, but I thought they would have shipped it by now!
     
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