Hardware Who here has an MSI Laptop with built in rgb keyboard? I need your help.

Nerdtendo · Jan 25, 2019

I know it's a long shot, but if you have an MSI Laptop as stated in the title, please go to your device manager and tell me where "MSI EPF USB" is installed.

Owenge · Jan 25, 2019

Had to re-read what you said. I thought you didn’t say laptop. Anyway, not knowing what the exact thing you’re having trouble with, try updating the drivers and uEFI(BIOs)

rory2005 · Jan 25, 2019

I have a msi gt75 with full rgb keyboard and dont have that, its a steel series rgb keyboard if thats any help

Owenge · Jan 25, 2019

rory2005 said:
I have a msi gt75 with full rgb keyboard and dont have that, its a steel series rgb keyboard if thats any help

Just check if all drivers are updated, and if you’re on the latest windows update (maybe?)

rory2005 · Jan 25, 2019

I am bang upto date with all latest drivers, software and windows, and that isnt there in any sections of device manager

Hayato213 · Jan 25, 2019

https://forum-en.msi.com/index.php?topic=300120.0

Maybe this would help.

Nerdtendo · Jan 25, 2019

Allow me to elaborate. My keyboard doesn't change colors anymore. I already tried updating drivers, but one specific driver (MSI EPF USB) encounters problem with installing the driver. It even say windows has found the driver.

When I got the computer I tried replacing my Bluetooth driver. I accidentally screwed up a video driver when doing that but have since fixed it. I think I screwed up this driver at the same time.

Owenge · Jan 25, 2019

Nerdtendo said:
Allow me to elaborate. My keyboard doesn't change colors anymore. I already tried updating drivers, but one specific driver (MSI EPF USB) encounters problem with installing the driver. It even say windows has found the driver.

When I got the computer I tried replacing my Bluetooth driver. I accidentally screwed up a video driver when doing that but have since fixed it. I think I screwed up this driver at the same time.

Try going to their site and installing it manually

Nerdtendo · Jan 25, 2019

Owenge said:
Try going to their site and installing it manually

You see id love to but it's not on their site. I can't find it on the internet anywhere

Owenge · Jan 25, 2019

Nerdtendo said:
You see id love to but it's not on their site. I can't find it on the internet anywhere

;;((

--------------------- MERGED ---------------------------

https://www.driverscape.com/manufacturers/msi/usb
I found this but idk if it’s safe

JaapDaniels · Jan 25, 2019

Owenge said:
;;((

--------------------- MERGED ---------------------------

https://www.driverscape.com/manufacturers/msi/usb
I found this but idk if it’s safe

what msi laptop (please excact model no.) do you have since it's the mainbord USB xhci driver causing the issue. most likely intel usb 3.0 xhci driver
by the way the driver link you post is for a video input (dvb-t driver)

Owenge · Jan 25, 2019

JaapDaniels said:
what msi laptop (please excact model no.) do you have since it's the mainbord USB xhci driver causing the issue.

It’s not me with the problem bud, but I have a desktop with a MSI b350 tomahawk motherboard, so I know how difficult drivers are to deal with

JaapDaniels · Jan 25, 2019

Owenge said:
It’s not me with the problem bud, but I have a desktop with a MSI b350 tomahawk motherboard, so I know how difficult drivers are to deal with

i repair laptops and desktop pc's and had to deal with all kinds already, i even once needed to hack a driver together out of multiple sources for a pc...

Owenge · Jan 25, 2019

JaapDaniels said:
i repair laptops and desktop pc's and had to deal with all kinds already, i even once needed to hack a driver together out of multiple sources for a pc...

Oof

JaapDaniels · Jan 25, 2019

Nerdtendo said:
You see id love to but it's not on their site. I can't find it on the internet anywhere

what excact laptop model number do you have? since it's most likely caused in the usb 3.0 xhci driver of it's mainboard, and as long as this driver isn't updated more usb failures are on thier way.

rory2005 · Jan 25, 2019

its not a driver,, its software, mine is steel series 3

Nerdtendo · Jan 25, 2019

JaapDaniels said:
what excact laptop model number do you have? since it's most likely caused in the usb 3.0 xhci driver of it's mainboard, and as long as this driver isn't updated more usb failures are on thier way.

It's a GP63 Leopared RE. I'm at work and that's the most I can remember off the top of my head

rory2005 said:
its not a driver,, its software, mine is steel series 3

The software controls the lights but the issue (I'm pretty sure) is with the driver that software communicates with. SSE 3 can recognize my keyboard, but when I change the color in software, the keyboard doesn't adjust accordingly.

JaapDaniels · Jan 25, 2019

Nerdtendo said:
It's a GP63 Leopared RE. I'm at work and that's the most I can remember off the top of my head

The software controls the lights but the issue (I'm pretty sure) is with the driver that software communicates with. SSE 3 can recognize my keyboard, but when I change the color in software, the keyboard doesn't adjust accordingly.

check: intel's tool for driver updates
it should keep you updated with the drivers not given on msi's website

Hardware Who here has an MSI Laptop with built in rgb keyboard? I need your help.

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