Who here has an MSI Laptop with built in rgb keyboard? I need your help.

Discussion in 'Computer Hardware, Devices and Accessories' started by Nerdtendo, Jan 25, 2019.

  1. Nerdtendo
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    Nerdtendo Your friendly neighborhood idiot

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    Sep 29, 2016
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    I know it's a long shot, but if you have an MSI Laptop as stated in the title, please go to your device manager and tell me where "MSI EPF USB" is installed.
     
  2. Owenge

    Owenge GbaTemp browser

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    Had to re-read what you said. I thought you didn’t say laptop. Anyway, not knowing what the exact thing you’re having trouble with, try updating the drivers and uEFI(BIOs)
     
  3. rory2005

    rory2005 Advanced Member

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    Dec 31, 2015
    I have a msi gt75 with full rgb keyboard and dont have that, its a steel series rgb keyboard if thats any help
     
  4. Owenge

    Owenge GbaTemp browser

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    Just check if all drivers are updated, and if you’re on the latest windows update (maybe?)
     
  5. rory2005

    rory2005 Advanced Member

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    I am bang upto date with all latest drivers, software and windows, and that isnt there in any sections of device manager
     
  6. Hayato213

    Hayato213 GBAtemp Guru

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  7. Nerdtendo
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    Nerdtendo Your friendly neighborhood idiot

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    Allow me to elaborate. My keyboard doesn't change colors anymore. I already tried updating drivers, but one specific driver (MSI EPF USB) encounters problem with installing the driver. It even say windows has found the driver.

    When I got the computer I tried replacing my Bluetooth driver. I accidentally screwed up a video driver when doing that but have since fixed it. I think I screwed up this driver at the same time.
     
  8. Owenge

    Owenge GbaTemp browser

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    Try going to their site and installing it manually
     
  9. Nerdtendo
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    Nerdtendo Your friendly neighborhood idiot

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    You see id love to but it's not on their site. I can't find it on the internet anywhere
     
  10. Owenge

    Owenge GbaTemp browser

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    ;;((

    — Posts automatically merged - Please don't double post! —

    https://www.driverscape.com/manufacturers/msi/usb
    I found this but idk if it’s safe
     
  11. JaapDaniels

    JaapDaniels GBAtemp Fan

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    what msi laptop (please excact model no.) do you have since it's the mainbord USB xhci driver causing the issue. most likely intel usb 3.0 xhci driver
    by the way the driver link you post is for a video input (dvb-t driver)
     
    Last edited by JaapDaniels, Jan 25, 2019
  12. Owenge

    Owenge GbaTemp browser

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    It’s not me with the problem bud, but I have a desktop with a MSI b350 tomahawk motherboard, so I know how difficult drivers are to deal with :sleep:
     
  13. JaapDaniels

    JaapDaniels GBAtemp Fan

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    i repair laptops and desktop pc's and had to deal with all kinds already, i even once needed to hack a driver together out of multiple sources for a pc...
     
    Owenge likes this.
  14. Owenge

    Owenge GbaTemp browser

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    Oof
     
  15. JaapDaniels

    JaapDaniels GBAtemp Fan

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    what excact laptop model number do you have? since it's most likely caused in the usb 3.0 xhci driver of it's mainboard, and as long as this driver isn't updated more usb failures are on thier way.
     
  16. rory2005

    rory2005 Advanced Member

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    Dec 31, 2015
    its not a driver,, its software, mine is steel series 3
     
  17. Nerdtendo
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    Nerdtendo Your friendly neighborhood idiot

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    It's a GP63 Leopared RE. I'm at work and that's the most I can remember off the top of my head

    The software controls the lights but the issue (I'm pretty sure) is with the driver that software communicates with. SSE 3 can recognize my keyboard, but when I change the color in software, the keyboard doesn't adjust accordingly.
     
  18. JaapDaniels

    JaapDaniels GBAtemp Fan

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    check: intel's tool for driver updates
    it should keep you updated with the drivers not given on msi's website
     
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