thanks. i found a youtube clip and his sysupdater doesn't show arm 11 kernel exploit like my previous screen. he was able to get the cia's to load by replacing the dbs files in the nintendo 3ds folder on the sd card. i tried doing so, but i received an error message "title exception: main cpp:148: Result: 0xD8E08067 failed to get CIA file info!"
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so i searched ithe message on google and someone with the exact same message was using a mac to get the files instead of windows. someone who responded to that thread stated that mac has hidden files that could cause the cia's not to load. he tried deleting those hidden files but it still didnt work. he later used windows and was able to get his 3ds downgraded.
below is the youtube video and the site i found in regards to using windows instead of a mac for anyone having the same issue that can test it. i will have to try to get the files at a friend's place who has windows because i'm on a mac. so hopefully this will solve the problem. i won't be able to test it until the weekend the earliest.
https://www.reddit.com/r/3dshacks/comments/40du8o/failed_to_get_cia_file_info_attempting_to/