Wii U Freezes on Startup

[Curtis_L]

Whenever I load up my Wii U it will pause as soon as I get to the menu with all the tiles. This can be seen in the video Below.

Steps to reproduce:

1. Power on Wii U
2. Wait for sign in to Nintendo Network
3. On the gamepad, cancel out of the password entry
4. Menu freeze

Sometimes it won't freeze on start-up, but more often than not it will. What are possible causes are there for this issue?

 

[SDIO]

If you can still got to the browserr you can use that to launch tiramisu, which gives you the homebrew launcher. Get the Wii U Crash Log Dumper, launch it from the homebrew channel and dump the logs.

Then we can look at the logs what's going on

 

[Curtis_L]

If you can still got to the browserr you can use that to launch tiramisu, which gives you the homebrew launcher. Get the Wii U Crash Log Dumper, launch it from the homebrew channel and dump the logs.

Then we can look at the logs what's going on

I already have Homebrew installed on the Wii U. What is the Wii U Crash Log Dumper called as I am unable to find it online?

 

[SDIO]

https://github.com/wiiu-env/WiiUCrashLogDumper/releases/tag/v0.1

If you already have homebrew test if this also happens without the SD card in

 

[Curtis_L]

If you already have homebrew test if this also happens without the SD card in

The issue happens regardless of if I have the SD card in or not.

I had to take some time to install tiramisu as I previously used haxchi. I am able to access the homebrew channel with no issues by holding + and entering using the Boot Selector.

After installing, I turned my Wii U on as normal and left it for a minute after it crashes. I then powered my Wii U off and rebooted into the homebrew channel. Then I used the Wii U Crash Log Dumper to dump the logs. The zipped logs can be found attached to this post.

 

[SDIO]

If you have USB devices connected, try disconnecting them and see if that helps

 

[Curtis_L]

If you have USB devices connected, try disconnecting them and see if that helps

When i was dumping the crash logs, I had no USB devices plugged in. I just have my SD card inserted into my Wii U

 

[SDIO]

And you also experience this problem even with not USB devices attached?

 

[Curtis_L]

And you also experience this problem even with not USB devices attached?

Yes, I have even tried it with nothing plugged in besides the power and it can still happen.

 

[a_username_that_is_cool]

Corrupted Wara Wara Plaza?

 

[SDIO]

Then try creating a new user and see if that has the problem too

 

[Curtis_L]

Then try creating a new user and see if that has the problem too

I have created another 2nd user on my Wii U and did some testing. This user is not linked to Nintendo Network ID

Whenever my new user is set as the default user, it never crashes on startup. Whenever I pick my main user from the user select, it also never crashes.

The only two scenarios in which a crash happens is.

1. The Wii U starts up with the my main user as the default just like in the video of my first post.
2. When logged in as the main user (either as the default user or selecting from the list of users) and returning to the main menu from another app such as a game.

Both of these happen regardless of if the SD card is inserted or not.

 

[SDIO]

that is strange maybe deleting / renaming the save data for the main user for the Wii U would help. But be sure to keep the second user as a backup in case that goes wrong

Log in as the second user and launch FTPiiU Everywhere. Connect to that that from the PC.
Then browse to /storage_mlc/usr/save/00050010/10040200/ There you should see multiple folders starting with 8000000X and counting the last diget up. Each corresponds to a user in the order the users where created. Rename the folder for the main user to a number that isn't used.

Then try to reproduce the problem again.

 

[Curtis_L]

that is strange maybe deleting / renaming the save data for the main user for the Wii U would help. But be sure to keep the second user as a backup in case that goes wrong

Log in as the second user and launch FTPiiU Everywhere. Connect to that that from the PC.
Then browse to /storage_mlc/usr/save/00050010/10040200/ There you should see multiple folders starting with 8000000X and counting the last diget up. Each corresponds to a user in the order the users where created. Rename the folder for the main user to a number that isn't used.

Then try to reproduce the problem again.

Whenever I rename 80000001 to 80000006, it will instantly set it back to 80000001.

Below is a screenshot of FileZilla when I attempt to do so. There does seem to be 2 other users, but they could be from when I was attempting to make a user with the SD card as it would boot into the homebrew when trying to access the mii channel which caused the extra users to not save.

On the Wii U Gamepad, when I rename the folder, it shows
Got command: RNFR 80000001
Wrote reply: 350 Ready for RNTO.
Got command: RNTO 80000006
Wrote reply: 550 Success


Should I attempt to delete the 80000001 folder instead of renaming it and if so how much risk is there to doing so?

 

[SDIO]

I don't think the risk is high, but I doubt that it works. Did you make sure you are logged in as a different user than the one you try to move?

Maybe you could try using the wupclient instead.

 

[Curtis_L]

I don't think the risk is high, but I doubt that it works. Did you make sure you are logged in as a different user than the one you try to move?

Maybe you could try using the wupclient instead.

I was logged in as the new user while attempting to rename the folder.

I haven't heard of wupclient before. Looking on Google, I found a github for a file called wupclient.py. Are there any other apps for either my PC or Wii U that I need in order to use and if so where can I find them?

 

[SDIO]

You also need Python installed.
You can use the wupclient from here: wupclient
You need to change the ip address inside the file to the ip of your wii u.
You then start the wupclient with

python -i wupclient.py

You can then move the folder with

w.mv('/vol/storage_mlc01/usr/save/00050010/10040200/80000001', '/vol/storage_mlc01/usr/save/00050010/10040200/80000009')

 

[Curtis_L]

You also need Python installed.
You can use the wupclient from here: wupclient
You need to change the ip address inside the file to the ip of your wii u.
You then start the wupclient with

python -i wupclient.py

You can then move the folder with

w.mv('/vol/storage_mlc01/usr/save/00050010/10040200/80000001', '/vol/storage_mlc01/usr/save/00050010/10040200/80000009')

Below is the result of me using wupclient while FTPiiU_Everywhere is open on my Wii U.

>>>
>>>
>>> w.mv('/vol/storage_mlc01/usr/save/0050010/10040200/80000001', '/vol/storage_mlc01/usr/save/00050010/10040200/80000009')
WARNING: MOVING A FILE OR FOLDER CAN BRICK YOUR CONSOLE, ARE YOU SURE (Y/N)?
y
moving /vol/storage_mlc01/usr/save/0050010/10040200/80000001 to /vol/storage_mlc01/usr/save/00050010/10040200/80000009 failed : 0xfffcffe9
>>>
>>>

 

[SDIO]

Are you in tiramisu or aroma? When in aroma make sure you have something different running than the Wii U menu. Maybe go to the settings or so.

 

[Curtis_L]

Are you in tiramisu or aroma? When in aroma make sure you have something different running than the Wii U menu. Maybe go to the settings or so.

I am in tiramisu. I did the wupclient commands again, but in the settings just in case it made a difference.

C:\Users\Curtis\Downloads\WUPClient>py -i wupclient.py
0xfffcffea
>>> w.mv('/vol/storage_mlc01/usr/save/00050010/10040200/80000001', '/vol/storage_mlc01/usr/save/00050010/10040200/80000009')
WARNING: MOVING A FILE OR FOLDER CAN BRICK YOUR CONSOLE, ARE YOU SURE (Y/N)?
y
moving /vol/storage_mlc01/usr/save/00050010/10040200/80000001 to /vol/storage_mlc01/usr/save/00050010/10040200/80000009 failed : 0xfffcffe9
>>>