The average price for a SuperCard is what, $30USD?
The problem here is really about the level of expectation for your measly contribution. The SuperCard people could stop offering you updates tomorrow. They could stop offering you updates right now. You didn't pay for a product with guaranteed lifetime updates for $30!
You didn't even need to make your post that long because you were wrong in the second sentence. No, $30 products don't usually come with amazing support but the company still has a responsibility to their customers. NEVER should the customers just say "Oh well" and accept it. Don't you dare say that.
As I touched on in my original post, it happens in the electronics industry all the time. New product comes out, support for old product becomes non-existant. There would be an outcry if there were a new SuperCard that used new software that left the old one unsupported - but make no mistake, after the grumbling people would still buy the new card. If there weren't people jumping on every single new card that gets released there would be no incentive to develop new cards!
Bottom line, patch support is a goodwill favour towards customers. You aren't entitled to it, and it doesn't really matter how long you have to wait for it - the fact that you're getting patches at all means that a little appreciation is necessary. You're right, customers should never just say 'oh well', but this is a pirate market, not a legal purchase of a $10,000 television. Products will come and go, support will come and go. You can't blindly purchase these products without understanding the risk involved! With the abilities all these flash kits have, you're basically getting something for nothing - and it's digusting to see people complain that patches aren't happening fast enough/frequent enough/other cards have a patch but not mine. I already touched on the solutions to these problems above, and don't need to reiterate them now. Yes, we're still 'customers' to all these companies, but keep in mind that they have already made their money from the hardware, and if they close up shop there's nothing you can do about it. They don't owe you anything because they already delivered what they said they would. Their 'responsibility' is not to continually update their product, and if you expect that, well..read my post over again. It sounds as if you have some unrealistic expectation as a consumer, which is the whole problem I was discussing. Don't forget WHAT you're consuming, and realize that you are not a 'customer' in the regular sense here.