Hardware Top screen scratched by bottom screen

Snailface · Apr 16, 2011

Got my first frame scratch today. It's small but shows up quite nastily when the 3d is turned up.

I naively thought that my luck would continue and it would some how stay scratch-free. Oh well, I still hold Big N accountable for the design flaw. I shouldn't have to buy a screen protector to fix their goof. I never needed one before.

3020 · Apr 16, 2011

Well my 3ds is perfect no problems at all and I have dropped it once and smashed it against the wall (by accident of course). It is still in perfect condition not even the outer shell has been scratched yet. To all those saying that Nintendo should have higher production quality, you are just ignorant and are mad that your particular device has a defect. Out of all the hundreds of thousands of 3ds that were produced only a handful of people have complained of defects and if you tell me to look at all the treads talking about how people have had problems with it thats still only a few dozen people.

Also think about this, How many people with perfectly working devices actually bother to post saying their device is fine?

Deleted-220713 · Apr 16, 2011

Great, The screens are attacking each other...

I noticed marks on mine.
got screen protectors

Snailface · Apr 16, 2011

3020 said:
Well my 3ds is perfect no problems at all and I have dropped it once and smashed it against the wall (by accident of course). It is still in perfect condition not even the outer shell has been scratched yet. To all those saying that Nintendo should have higher production quality, you are just ignorant and are mad that your particular device has a defect. Out of all the hundreds of thousands of 3ds that were produced only a handful of people have complained of defects and if you tell me to look at all the treads talking about how people have had problems with it thats still only a few dozen people.

Also think about this, How many people with perfectly working devices actually bother to post saying their device is fine?

Okay, maybe I shouldn't publicly vent about something I could have avoided (w/screen protectors), but this isn't the first issue I've had with a DS. I had to return 3 DS lites for dead pixels, two DSi's for buttons that didn't work right, and a DSiXL for uneven screen brightness. So, as you can probably guess, it's kind of hard to hold in the frustration in my case.

Cloak519 · Apr 16, 2011

3020 said:
you are just ignorant and are mad that your particular device has a defect.
This is possibly the most stupid comment I've ever heard in my entire gaming life. A screen ends up scratched on a device that cost someone £200 (or more) through no fault of their own, and you expect them not to be mad

? I hope you're trolling.

3020 said:

Out of all the hundreds of thousands of 3ds that were produced only a handful of people have complained of defects and if you tell me to look at all the treads talking about how people have had problems with it thats still only a few dozen people.
A "few dozen" implies that 36 people or more have complained about defects. That's a lot of people. Assuming that each of these people paid £200 for their 3DS, that's £7,200 of faulty hardware in total.

QUOTE(3020 @ Apr 16 2011, 06:40 AM)

Click to expand...

How many people with perfectly working devices actually bother to post saying their device is fine?

Well, you did. As have many other people in this thread and other threads.
Either way, it doesn't matter. What matters is that people are having faults with costly devices.
When you buy something, you expect it to work without faults. That's the end of it and that's why people are getting pissy.
It's completely ridiculous that you expect people to just sit back and be okay with defective hardware. It should also be noted that these scratches could potentially ruin the 3D effect of the 3DS.
If your screen ends up scratched and your 3D effect is ruined, I expect a thread from you praising Nintendo for such a Godly feat

.

L_o_N_e_R · Apr 16, 2011

i have a screen protector (a hori one) and mine has marks on it... well at least on the screen protector

it never had that before..

ehh a few scratches wont kill me, but nintendo should have done a better job with the design

KingVamp · Apr 16, 2011

CA519705950 said:
3020 said:

you are just ignorant and are mad that your particular device has a defect.
This is possibly the most stupid comment I've ever heard in my entire gaming life. A screen ends up scratched on a device that cost someone £200 (or more) through no fault of their own, and you expect them not to be mad

? I hope you're trolling.
Well there is still a small fault if it not being protected well. (screen,case,etc)
Some one stated that a laptop can do the same thing. What are you typing on right now?

3020 said:

Out of all the hundreds of thousands of 3ds that were produced only a handful of people have complained of defects and if you tell me to look at all the treads talking about how people have had problems with it thats still only a few dozen people.
A "few dozen" implies that 36 people or more have complained about defects. That's a lot of people. Assuming that each of these people paid £200 for their 3DS, that's £7,200 of faulty hardware in total.
If you put 36+ VS the majority that not really a lot of people. Plus it not like 3DS' can't be turn back in or 3DS doesn't have a warranty.
QUOTE(3020 @ Apr 16 2011, 06:40 AM)

Click to expand...

How many people with perfectly working devices actually bother to post saying their device is fine?

Click to expand...

Well, you did. As have many other people in this thread and other threads. Which is a minority in this case vs people would actually said something.
Either way, it doesn't matter. What matters is that people are having faults with costly devices.
When you buy something, you expect it to work without faults. That's the end of it and that's why people are getting pissy.
It's completely ridiculous that you expect people to just sit back and be okay with defective hardware. It should also be noted that these scratches could potentially ruin the 3D effect of the 3DS.
If your screen ends up scratched and your 3D effect is ruined, I expect a thread from you praising Nintendo for such a Godly feat

.

Not saying they can't be mad, just saying the only real problem is the bottom screen to the top screen which can be solve by treatment and protection like
how you would treat any device.

You could argue why didn't they just make the screens the same size, but it seem the bottom wouldn't be able to fit a smaller screen or the top
screen would be smaller.

They could have made it where the bottom and top don't touch, but then there be a huge gap or some kind of weird top shell and weird push back of the screen.

How would you make a realistic design?

inb4NintendoFanboyCard

Cloak519 · Apr 16, 2011

KingVamp said:
CA519705950 said:

3020 said:

you are just ignorant and are mad that your particular device has a defect.
This is possibly the most stupid comment I've ever heard in my entire gaming life. A screen ends up scratched on a device that cost someone £200 (or more) through no fault of their own, and you expect them not to be mad

? I hope you're trolling.
Well there is still a small fault if it not being protected well. (screen,case,etc)
Some one stated that a laptop can do the same thing. What are you typing on right now?

A laptop that doesn't scratch itself. If it did, I would be mad just as I'm mad about my 3DS scratching itself.

3020 said:

Out of all the hundreds of thousands of 3ds that were produced only a handful of people have complained of defects and if you tell me to look at all the treads talking about how people have had problems with it thats still only a few dozen people.
A "few dozen" implies that 36 people or more have complained about defects. That's a lot of people. Assuming that each of these people paid £200 for their 3DS, that's £7,200 of faulty hardware in total.
If you put 36+ VS the majority that not really a lot of people. Plus it not like 3DS' can't be turn back in or 3DS doesn't have a warranty.

So the minority can suffer so long as the majority are happy? Seems very Bentham-esque.
Faults are present on 3DS units. This is wrong and you can't argue against that.

QUOTE(3020 @ Apr 16 2011, 06:40 AM)

Click to expand...

How many people with perfectly working devices actually bother to post saying their device is fine?

Click to expand...

Well, you did. As have many other people in this thread and other threads. Which is a minority in this case vs people would actually said something.

I don't understand why you continue to refer to a minority. If the majority of the people in the world were alive and well and you and your family were being starved and tortured, you would be a minority. Would you be complaining then? The 3DS is flawed and that is that. Whether it's flawed for just a few people or the whole world, it's not right.

Click to expand...

Not saying they can't be mad, just saying the only real problem is the bottom screen to the top screen which can be solve by treatment and protection like
how you would treat any device.

You could argue why didn't they just make the screens the same size, but it seem the bottom wouldn't be able to fit a smaller screen or the top
screen would be smaller.

They could have made it where the bottom and top don't touch, but then there be a huge gap or some kind of weird top shell and weird push back of the screen.

How would you make a realistic design?

inb4NintendoFanboyCard

I wouldn't throw the fanboy insult out there, I'm a bit of a fanboy myself

.
But at the end of the day, you don't have an argument... nor does the other guy. You're defending something that shouldn't really be defended.
People work their socks off every week to gain money. They buy the 3DS out of money to be spent on luxuries. It's faulty.
What can be defended about that? You might as well be throwing your money at a wall or donating it to some useful cause.
The faults aren't limited to just a scratching of the upper screen, either. The cameras on my 3DS are faulty, rendering AR games and other software unusable. I paid for those cameras and they don't work, just as these guys paid for a screen that ended up scratched.
Sure, you can return it. But this causes a lot of inconvenience for some people and having to return an item is, in itself, frustrating. For example, Nintendo's fast track service doesn't currently offer 3DS repairs so a phone call is required. If you're working or at school while the lines are open, you have to somehow find time in-between your work to make that call. As well as this, any data you've gathered on your unit isn't guaranteed to be transferred. This means that, because of them rather than yourself, you lose out on StreetPass data etc.
Also, why are you asking me how I would design their product? That's their job, not mine. They don't advertise the 3DS as a self-scratcher and so, it shouldn't scratch itself.
I appreciate your reply and I admire how passionately you guard the 3DS, but I just don't see how you can justify these defects

.

KingVamp · Apr 16, 2011

Before I start I'll point out you are confusing defects with a design flaw.

CA519705950 said:
A laptop that doesn't scratch itself. If it did, I would be mad just as I'm mad about my 3DS scratching itself.

I'm saying that laptops or anything with similar designs can have the possibility of it scratching itself.
That doesn't mean it will.

So the minority can suffer so long as the majority are happy? Seems very Bentham-esque.
Faults are present on 3DS units. This is wrong and you can't argue against that.

There is only one design flaw that everyone has. There is a small amount of defects of small amount of people that can be corrected so everyone can be happy.

I don't understand why you continue to refer to a minority. If the majority of the people in the world were alive and well and you and your family were being starved and tortured, you would be a minority. Would you be complaining then? The 3DS is flawed and that is that. Whether it's flawed for just a few people or the whole world, it's not right.

The fact that you comparing this small issue to such a grave situation shows that you are throwing this issue out of control.

Other words you are over exaggerating.

QUOTE(CA519705950 @ Apr 16 2011, 12:04 PM) I wouldn't throw the fanboy insult out there, I'm a bit of a fanboy myself

.
But at the end of the day, you don't have an argument... nor does the other guy. You're defending something that shouldn't really be defended.
People work their socks off every week to gain money. They buy the 3DS out of money to be spent on luxuries. It's faulty.
What can be defended about that? You might as well be throwing your money at a wall or donating it to some useful cause.
The faults aren't limited to just a scratching of the upper screen, either. The cameras on my 3DS are faulty, rendering AR games and other software unusable. I paid for those cameras and they don't work, just as these guys paid for a screen that ended up scratched.
Sure, you can return it. But this causes a lot of inconvenience for some people and having to return an item is, in itself, frustrating. For example, Nintendo's fast track service doesn't currently offer 3DS repairs so a phone call is required. If you're working or at school while the lines are open, you have to somehow find time in-between your work to make that call. As well as this, any data you've gathered on your unit isn't guaranteed to be transferred. This means that, because of them rather than yourself, you lose out on StreetPass data etc.
Also, why are you asking me how I would design their product? That's their job, not mine. They don't advertise the 3DS as a self-scratcher and so, it shouldn't scratch itself.
I appreciate your reply and I admire how passionately you guard the 3DS, but I just don't see how you can justify these defects

.

The price really doesn't stand here. If from the get go the same issues was shown at a lower price it now alright? You acting like things are perfect. That things wouldn't have defects and flaws.All the stuff the 3DS has, all the entertainment vs one flaw and I should just throw my money to the wall or donated all my money to what could be a fake? Of course not. Cameras that do not work right is a defect not a design flaw that can and should be turn in. It not written in stone that your screen wouldn't become scratch or any other accidents. I'm sure you can find time outside you work and job or even get someone to call for you. I'm sure if something else broke you try hard to get it fix or replace. How do you know that it not guaranteed it won't be transfer or save? It a fault at both you and Nintendo, you not protecting it well enough and this design from Nintendo. That like because breaking isn't advertise that things shouldn't break.

I asking you because you seem to think they could have made it better and you know how. This could have be the best design they could have come up with
without sacrificing everything else in return. As in sure it has one design flaw, but what could they have done?

Yes I'm a little frustrated of a possibility, but with all the stuff that pack in one device and hearing about how people dropping their 3DS' without any damage vs
one flaw, I say they did a pretty good job.

Not only am I not passionately defending anything, I'm not justify the defects.

Things can happen to any device they are not perfect.

I do not see how you are over exaggerating so much.

Cloak519 · Apr 16, 2011

<div class='quotetop'>QUOTE(KingVamp @ Apr 16 2011, 06:55 PM) <a href="index.php?act=findpost&pid=3594958"><{POST_SNAPBACK}></a></div><div class='quotemain'>Before I start I'll point out you are confusing defects with <u>a</u> design flaw.</div>
<a href="http://www.google.co.uk/search?sclient=psy&hl=en&site=&source=hp&q=define%3Adefect&aq=f&aqi=&aql=&oq=&pbx=1" target="_blank">Wrong (click for source).</a>
<i>an imperfection in a bodily system; "visual defects"; "this device permits detection of defects in the lungs"
<b>a failing or deficiency; "that interpretation is an unfortunate defect of our lack of information"</b></i>

<div class='quotetop'>QUOTE(KingVamp @ Apr 16 2011, 06:55 PM) <a href="index.php?act=findpost&pid=3594958"><{POST_SNAPBACK}></a></div><div class='quotemain'>I'm saying that laptops or anything with similar designs can have the <u>possibility</u> of it scratching itself.
That doesn't mean it will.</div>
You're really not making any sense here at all. This was your post:

<i>Some one stated that a laptop can do the same thing. What are you typing on right now?</i>

To which I gave you a reply - I informed you that I was typing on my laptop.
Why ask the question if you're going to ignore the answer <img src="style_emoticons/<#EMO_DIR#>/unsure.gif" style="vertical-align:middle" emoid="

" border="0" alt="unsure.gif" />?

<div class='quotetop'>QUOTE(KingVamp @ Apr 16 2011, 06:55 PM) <a href="index.php?act=findpost&pid=3594958"><{POST_SNAPBACK}></a></div><div class='quotemain'>There is only one design flaw that everyone has. There is a small amount of defects of small amount of people that can be corrected so everyone can be happy.</div>
Two things:
1. You used the word "defects" here, when saying that <i>I</i> was confused. This is a contradiction and does not put you in a favourable light in any debate.
2. You're saying it's okay for the minority to suffer so long as they get a replacement. You completely ignored everything I said about inconvenience and made the scratch situation sound a lot lighter than it really is.

<div class='quotetop'>QUOTE(KingVamp @ Apr 16 2011, 06:55 PM) <a href="index.php?act=findpost&pid=3594958"><{POST_SNAPBACK}></a></div><div class='quotemain'>The fact that you comparing this small issue to such a grave situation shows that you are throwing this issue out of control.</div>
It shows that you're ignoring my question. Dodging the act of providing an answer to your own convenience.
I presented you with a challenge to your philosophy; you ignored that challenge.
This shows me that you're unable to admit when you're wrong.

<div class='quotetop'>QUOTE(KingVamp @ Apr 16 2011, 06:55 PM) <a href="index.php?act=findpost&pid=3594958"><{POST_SNAPBACK}></a></div><div class='quotemain'>Other words you are over exaggerating.</div>
I'm challenging your way of thought. You don't seem to be able to deal with that, based on your ignorance, which means your opinions will remain unchanged and there is no point to this debate at all.

<div class='quotetop'>QUOTE(KingVamp @ Apr 16 2011, 06:55 PM) <a href="index.php?act=findpost&pid=3594958"><{POST_SNAPBACK}></a></div><div class='quotemain'>The price really doesn't stand here. If from the get go the same issues was shown at a lower price it now alright?</div>
I don't mean to sound rude here, and I certainly don't like picking up on bad grammar or what-have-you, but I literally don't understand that last sentence at all. If you would like a response that this portion, please rephrase it in a way that actually makes sense.

<div class='quotetop'>QUOTE(KingVamp @ Apr 16 2011, 06:55 PM) <a href="index.php?act=findpost&pid=3594958"><{POST_SNAPBACK}></a></div><div class='quotemain'>You acting like things are perfect. That things wouldn't have defects and flaws.All the stuff the 3DS has, all the entertainment vs one flaw and I should just throw my money to the wall or donated all my money to what could be a fake? Of course not. Cameras that do not work right is a defect not a design flaw that can and should be turn in. It not written in stone that your screen wouldn't become scratch or any other accidents.</div>
When you buy a product and it is advertised without flaws, you expect it not to have flaws. Period.
The entertainment you refer to is somewhat lacking if I can't use certain software, isn't it?
Are you really being serious? When you buy something, you expect it to destroy itself incredibly slowly just because it isn't "written in stone" that it wouldn't?
You're not making any sense.

<div class='quotetop'>QUOTE(KingVamp @ Apr 16 2011, 06:55 PM) <a href="index.php?act=findpost&pid=3594958"><{POST_SNAPBACK}></a></div><div class='quotemain'>I'm sure you can find time outside you work and job or even get someone to call for you.

I'm sure if something else broke you try hard to get it fix or replace.</div>
You being "sure" of something doesn't mean anything. That is an incredibly weak response.

<div class='quotetop'>QUOTE(KingVamp @ Apr 16 2011, 06:55 PM) <a href="index.php?act=findpost&pid=3594958"><{POST_SNAPBACK}></a></div><div class='quotemain'>How do you know that it not guaranteed it won't be transfer or save?</div>
It says so on their <a href="http://www.nintendoservicecentre.co.uk/faqs.php#" target="_blank">official service website</a>:

<i>In short, we will always endeavour to retain any saved data you may have, but we cannot guarantee that it will not be lost.</i>

<div class='quotetop'>QUOTE(KingVamp @ Apr 16 2011, 06:55 PM) <a href="index.php?act=findpost&pid=3594958"><{POST_SNAPBACK}></a></div><div class='quotemain'>It a fault at both you and Nintendo, you not protecting it well enough and this design from Nintendo.</div>
The bottom screen scratches the top screen on some units.
How on earth is that <i>my</i> fault?

<div class='quotetop'>QUOTE(KingVamp @ Apr 16 2011, 06:55 PM) <a href="index.php?act=findpost&pid=3594958"><{POST_SNAPBACK}></a></div><div class='quotemain'>That like because breaking isn't advertise that things shouldn't break.</div>
Again, I couldn't understand this. Please rephrase if you seek a response.

<div class='quotetop'>QUOTE(KingVamp @ Apr 16 2011, 06:55 PM) <a href="index.php?act=findpost&pid=3594958"><{POST_SNAPBACK}></a></div><div class='quotemain'>I asking you because you seem to think they could have made it better and you know how.</div>
I "seem to think they could have made it better and you know how" to <i>you</i>. This is not a universal fact, it is your opinion.
So, I now ask for some solid evidence to back up this opinion.
Prove to me that I think they could have made it better and that I know how.

<div class='quotetop'>QUOTE(KingVamp @ Apr 16 2011, 06:55 PM) <a href="index.php?act=findpost&pid=3594958"><{POST_SNAPBACK}></a></div><div class='quotemain'>This could have be the best design they could have come up with
without sacrificing everything else in return. As in sure it has <u>one</u> design flaw, but what could they have done?</div>
Three things:
1. Why are you asking me the same question again after I already told you that it is not my job to think up designs for Nintendo?
2. Do you, therefore, believe that there will never be a hardware revision to the 3DS?
3. How do you know that it "could have be the best design they could have come up with"?

<div class='quotetop'>QUOTE(KingVamp @ Apr 16 2011, 06:55 PM) <a href="index.php?act=findpost&pid=3594958"><{POST_SNAPBACK}></a></div><div class='quotemain'>Yes I'm a little frustrated of a possibility, but with all the stuff that pack in one device and hearing about how people dropping their 3DS' without any damage vs
one flaw, I say they did a pretty good job.</div>
I've no problem with this bit, seems fair enough.

<div class='quotetop'>QUOTE(KingVamp @ Apr 16 2011, 06:55 PM) <a href="index.php?act=findpost&pid=3594958"><{POST_SNAPBACK}></a></div><div class='quotemain'>Not only am I not passionately defending anything, I'm not justify the defects.

Things can happen to any device they are not perfect.

I do not see how you are over exaggerating so much. <img src="style_emoticons/<#EMO_DIR#>/unsure.gif" style="vertical-align:middle" emoid="

" border="0" alt="unsure.gif" /></div>
<i>apologize: <b>defend</b>, explain, clear away, or <b>make excuses for by reasoning</b>; "rationalize the child's seemingly crazy behavior"; "he rationalized his lack of success"</i>

<a href="http://www.google.co.uk/search?hl=en&q=define%3Ajustify&btnG=Search&meta=" target="_blank">Source.</a>

The two things in bold are things you've already done. Thus, you are justifying defects.
Fair enough, if you don't believe you're passionately defending anything, then you're not... <i>to you</i>.
I still think you are. I think this because I can see...

<a href="http://www.google.co.uk/search?hl=en&q=define%3Apassion&btnG=Search&meta=" target="_blank"><i>mania: an irrational but irresistible motive for a belief or action </i></a>

...in your posts.
I've already addressed over-exaggerating once and so, I won't repeat myself.

KingVamp · Apr 16, 2011

I try to clear up what I meant when I say design flaw vs defects here.

When I say design flaw I mean that the 3DS was built that way.

When I say defects I mean manufacturing and shipping issues that cause something that wasn't in the design.

CA519705950 said:
To which I gave you a reply - I informed you that I was typing on my laptop.
Why ask the question if you're going to ignore the answer

?

"A laptop that doesn't scratch itself. If it did, I would be mad just as I'm mad about my 3DS scratching itself."

A laptop / laptops or something with similarly design can scratch itself. Doesn't mean they will.
Like yours didn't. It a possibility that a laptop wouldn't scratch itself doesn't mean the possibility isn't there.

KingVamp said:

There is only one design flaw that everyone has. There is a small amount of defects of small amount of people that can be corrected so everyone can be happy.
Two things:
2. You're saying it's okay for the minority to suffer so long as they get a replacement. You completely ignored everything I said about inconvenience and made the scratch situation sound a lot lighter than it really is.

It isn't that inconvenient or bring that much "suffering" to just get it replace. That because the screen thing is light. You not dieing and being torture to find time to sent it in. This is where I say you are over exaggerating. Sound like a little lazy to me. If I need to replace something I'll get it replace. I'm not going to die
and feel torture because of it.

KingVamp said:

The fact that you comparing this small issue to such a grave situation shows that you are throwing this issue out of control.
It shows that you're ignoring my question. Dodging the act of providing an answer to your own convenience.
I presented you with a challenge to your philosophy; you ignored that challenge.
This shows me that you're unable to admit when you're wrong.

Your "challenge" have situations that are to far apart. Are you really going to tell me people die and suffering = scratch on the screen?
It different then using majority and minority in both situations.

Saying only minority have flawed buttons that can be replace vs the minority are dieing and being torture is too extreme.

You comparing hardware flaws to people getting hurt.

Oh no!!!! The device for the minority has defects, they are getting torture and are dieing because they have to take a little time and effort
to get it replace.Aw what sick twisted people that make up Nintendo!

KingVamp said:

Other words you are over exaggerating.
I'm challenging your way of thought. You don't seem to be able to deal with that, based on your ignorance, which means your opinions will remain unchanged and there is no point to this debate at all.
You seem to be the one who has ignorance. Using such extreme situation for this small issue.
Of course saying minority for this vs people dieing is going to be different.

I don't mean to sound rude here, and I certainly don't like picking up on bad grammar or what-have-you, but I literally don't understand that last sentence at all. If you would like a response that this portion, please rephrase it in a way that actually makes sense.

Price isn't going to determent how "perfect" a device is. Something that is $1,000 dollars has as much chance as a device that cost $1.00 dollar in
terms in design flaws and defects.

Saying $250+ should make a device perfect doesn't make any sense.

When you buy a product and it is advertised without flaws, you expect it not to have flaws. Period.
Really? Because every single man-made thing is flawed. That mean we should expect everything not to be flawed?
Plus be realistic if you was selling something would you state all the flaws?

The entertainment you refer to is somewhat lacking if I can't use certain software, isn't it?

One month? Oh the pain. It entertain me enough for a least one month.

Are you really being serious? When you buy something, you expect it to destroy itself incredibly slowly just because it isn't "written in stone" that it wouldn't?
You're not making any sense.

I'm saying just because it possible to get a scratch doesn't mean it will.

KingVamp said:

I'm sure you can find time outside you work and job or even get someone to call for you.

I'm sure if something else broke you try hard to get it fix or replace.
You being "sure" of something doesn't mean anything. That is an incredibly weak response.

So you wouldn't?

KingVamp said:

How do you know that it not guaranteed it won't be transfer or save?

Click to expand...

It says so on their official service website:

In short, we will always endeavour to retain any saved data you may have, but we cannot guarantee that it will not be lost.

I didn't know that. Has that happen to you?

QUOTE(KingVamp @ Apr 16 2011, 06:55 PM)

Click to expand...

It a fault at both you and Nintendo, you not protecting it well enough and this design from Nintendo.

Click to expand...

The bottom screen scratches the top screen on some units.
How on earth is that my fault?
It doesn't just scratch on it own. It just make it easier for dirt and stuff to harm the screen.
QUOTE(KingVamp @ Apr 16 2011, 06:55 PM)

Click to expand...

That like because breaking isn't advertise that things shouldn't break.

Click to expand...

Again, I couldn't understand this. Please rephrase if you seek a response.

It isn't advertise to break so it shouldn't break. That doesn't make sense.

1. Why are you asking me the same question again after I already told you that it is not my job to think up designs for Nintendo?
I told. In other words it just may have not be possible at this point.
2. Do you, therefore, believe that there will never be a hardware revision to the 3DS?
No, just that this is the best they could come up with for now. Plus that doesn't mean this would be fix.
3. How do you know that it "could have be the best design they could have come up with"?
Your right idk ,but for Nintendo to have work a lot of designs for a long time, it just make sense to think so. Do you honestly believe they purposely give us
a design with a flaw?

The two things in bold are things you've already done. Thus, you are justifying defects.
Fair enough, if you don't believe you're passionately defending anything, then you're not... to you.
I still think you are. I think this because I can see...

...in your posts.
I've already addressed over-exaggerating once and so, I won't repeat myself.

Not really defending the defects, more of why these things happen.
The defects themselves I want rid of.

So you are passionately defending as well?

Yes, I would be mad at defects and design flaws,but I'm not throwing the issue out of control.

Things happen and things are not perfect.

gumbyx84 · Apr 16, 2011

Do you guys really need to take up half a page arguing at one another? The point is there is a defect in the design; a flaw. As the paying public, we have every right to complain. However, we should not make demands of Nintendo to completely refund our money or redesign the product ASAP. They will take our criticism on the design and use them to make a better 3DS, which will most likely be the 3DSL.

Nebz · Apr 17, 2011

This whole argument is kinda... Blaaaaaah.

It's hard to blame anyone besides Nintendo in this situation but then it's hard, depending on how you see it, to blame them also. I'm just going to assume handling of the system wasn't done extensively so this problem wouldn't be instantly noticed... Especially if one is "babying" their 3DS.

Buying screen protectors and cases is solution to prevent some of these issues but it shouldn't even be happening in the first place and buying those extras shouldn't be a must. The whole wobble thing didn't seem like a huge problem unless you're constantly moving (which idk why anyone would be doing this since you should be looking where you're going)... But having my system in my pocket and pulling it to have 2 mighty fine scratches dug into the screen should not be accepted.

It didn't happen before in another other DS from what I know and it shouldn't be happening now. Yes I know it's not perfect and blahblahblah but my product shouldn't be damaging itself.

Who said laptops do this too? I've gone through 3 of my own laptops, a Macbook, 2 of my mother's, and my bro's & sis's laptops and not once have i seen the bottom half scratch the screen up-top. O_o

The screens I've see are always protected because of the surrounding of the top screen sticking out. (Unless nobody said that and I'm just going off on nothing)

#Just sayin'
EDIT: You guys might wanna trim them quotes >_>

Not sure if I mentioned it already but I started noticing this about a week and a half after having it even after taking the best care I could without buying extra products. I bought GameStop's screen protectors which I've never had to do for anything I've had (including my DS from 2004)... But thanks to how dusty my home is, applying them became an issue and I only got the bottom touch screen on perfectly. ATM, I have NO scratches on the outer-shell and it's extremely clean. The only thing preventing these scratches on the inside form getting worse are a ripped bit of the material used to cover the 3DS from the original boxing since I have nothing else... I shouldn't have to do this to keep my 3DS Screen, which should be safe when folded, from being damaged.

Snailface · Apr 17, 2011

Nebz said:
This whole argument is kinda... Blaaaaaah.

It's hard to blame anyone besides Nintendo in this situation but then it's hard, depending on how you see it, to blame them also. I'm just going to assume handling of the system wasn't done extensively so this problem wouldn't be instantly noticed... Especially if one is "babying" their 3DS.

-trim-

#Just sayin'
EDIT: You guys might wanna trim them quotes >_>
okay-trim-

Isn't the 3ds the first clamshell-designed Nintendo portable to be shipped with a foam insert between the screens? That would lead me to believe they know about the bottom screen frame touching the bare top screen even before it shipped in Japan. That makes me nerd-rage all the more.

Nebz · Apr 17, 2011

Now that I think of it... Yes it did come with one in between. I don't remeber if any of the other DS' had it and I must've misplaced the original foam. v_v

+1,000 virginities for Nintendo

KingVamp · Apr 17, 2011

It one person about the laptop thing, but the guy isn't stupid either.

The inside isn't exactly design the same way as the ds. 3DS even tried to have the top of the
case stick out.

The 3DS design is quite similar to the laptop actually.

Had my at least 2 weeks and haven't had this problem.

I carry it in a case.

tbh I lost that foam thing.

Nebz · Apr 17, 2011

KingVamp said:
It one person about the laptop thing, but the guy isn't stupid either.

The inside isn't exactly design the same way as the ds. 3DS even tried to have the top of the
case stick out.

Had my at least 2 weeks and haven't had this problem.

I carry it in a case.

Never said he was stupid... I'm just saying that as many laptops as I've seen and had this issue can't be compared unless there's no border around your top laptop screen for some reason.

That's great but like I said I shouldn't have to pay for EXTRA products so that the screen isn't damaged. Like many ordinary people, I carry mine in my pocket. I'd expect the outer-shell to be scratched maybe due to banging or items in the same pocket... But not the screen inside.

I know the designs aren't the same. The touch screens on the past DS' also have similar borders that can potentially scratch above but they don't because the top screens on the DS' are close in size as the bottom screen (iirc) and also have borders around them.

The flaw with the 3DS is with the top screen being wider and nothing up top sticking out to protect from the bottom. If anything, the system should've came with screen protectors since adding another bumper or border won't help withe the 3DS top screen being larger than the bottom.

Just my opinion.

KingVamp · Apr 17, 2011

I guess they figure it (the screen protectors) would be same price if included with the 3DS as without and everyone may not use them or the foam would be good enough.

Snailface · Apr 17, 2011

KingVamp said:
It one person about the laptop thing, but the guy isn't stupid either.

The inside isn't exactly design the same way as the ds. 3DS even tried to have the top of the
case stick out.

The 3DS design is quite similar to the laptop actually.

Had my at least 2 weeks and haven't had this problem.

I carry it in a case.

I do too and I really baby my system as well.

It's going to be interesting to see how the top screens hold up in, say, one or two years. I'm estimating the friction will eventually take its toll and these launch systems will start looking like hell. I guess Nintendo thought it would be cheaper to deal with the flood of warranty returns than a pre-launch recall.

My strategy is to wait for a system redesign or at least the specific problem being fixed before I use my warranty option. No use sending it in now and getting a new system with the same flaw, lol. Ive got 14 months left, so I'll just wait and be patient.

Nebz · Apr 17, 2011

KingVamp said:
I guess they figure it (the screen protectors) would be same price if included with the 3DS as without and everyone may not use them or the foam would be good enough.

Lol that would be so sad on their part but I guess they finally found a way to make more money with their extra products.

It's about $9.99 for:
-Top and bottom screen protectors
-3 Stylus'
-Cloth
-A bunch of small 3DS game cases (2 singles and one that holds 4)
Which isn't expensive but is still another expense. I think I'll look towards some other products or precisely one that only includes screen protectors w/ extras (If there's one out there already, please link me)
I'm sure they could've included screen protectors with the system though....

Hardware Top screen scratched by bottom screen

My frothing demand for 3ds homebrew is increasing

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My frothing demand for 3ds homebrew is increasing

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My frothing demand for 3ds homebrew is increasing

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My frothing demand for 3ds homebrew is increasing

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