So I have an order pending on MCD and am patiently waiting when I think hey it's the end of July maybe some other site has stock lying around. I browse and see that SwitchSX has "In Stock" ready to ship within 48 hours and no sign of the words pre-order or backordered on the product page like every other site does.
I'm jumping for joy as I go through the process of placing my order and everything goes smoothly. That's where the smooth ride ends as I get an email with my account information with my password in plaintext which is a huge turnoff for me personally but I figure hey if it's in stock I'll just do business with them just this one time. I ordered on Wednesday morning at around 6 AM EDT and get a tracking number on Friday at 3:30 AM EDT. I figured this was an excellent sign so I await for the tracking to update. It doesn't update. In fact, it's now Wednesday evening and it's never updated. I emailed them about it and got a response of hey buddy don't worry it's coming xD (paraphrasing).
I don't mind waiting a while but I'm very disappointed in the false advertising. If you don't have stock then don't put in stock or at least put a disclaimer like everyone else that it's for a pre-order and won't ship for a week or two. This site had no such warning and appeared like they had inventory ready to go. Now I'll probably get my MCD order before the order from this other site.
Seeing as they haven't actually shipped anything and just took my money and printed a label is there anything I can do to prevent them from sending out my order? They seem to be content with just sitting on this and I no longer want their business. Should I just dispute the charges with my bank?
I'm jumping for joy as I go through the process of placing my order and everything goes smoothly. That's where the smooth ride ends as I get an email with my account information with my password in plaintext which is a huge turnoff for me personally but I figure hey if it's in stock I'll just do business with them just this one time. I ordered on Wednesday morning at around 6 AM EDT and get a tracking number on Friday at 3:30 AM EDT. I figured this was an excellent sign so I await for the tracking to update. It doesn't update. In fact, it's now Wednesday evening and it's never updated. I emailed them about it and got a response of hey buddy don't worry it's coming xD (paraphrasing).
I don't mind waiting a while but I'm very disappointed in the false advertising. If you don't have stock then don't put in stock or at least put a disclaimer like everyone else that it's for a pre-order and won't ship for a week or two. This site had no such warning and appeared like they had inventory ready to go. Now I'll probably get my MCD order before the order from this other site.
Seeing as they haven't actually shipped anything and just took my money and printed a label is there anything I can do to prevent them from sending out my order? They seem to be content with just sitting on this and I no longer want their business. Should I just dispute the charges with my bank?