I pre-ordered the SuperCard DSTWO and some weeks ago and on May 19 I received an email saying that it was shipped. It still hasn't arrived yet. Is this normal? I live in Perú, you can notice by the flag on my user profile. Thanks in advance.
RebornX said:i pre ordered it at 18 May and i got it today ^^
kenpachi said:RebornX said:i pre ordered it at 18 May and i got it today ^^
That's just great I preordered mine on April 11th and I'm still without it! I live in Seattle too! I couldn't be any closer to HK! I chose free shipping, but I also chose free shipping from priceangels and they got it to me today, I ordered from priceangels on May 18th, the same day shoptemp shipped the one I preordered from them, priceangels had it shipped the NEXT DAY on the 19th! So I got my cards from the in 11 days, it's been 12 from shoptemp and who knows when I'll get that one. They were slow to get my order shipped, I know they started shipping orders for the dstwo before the 18th, I can't believe being one of the first pre-orders for it they decided I should be one of the last to get shipped out to. And why are they charging so much more than DX, I mean priceangels?
I'm not happy with shoptemp... overpriced and slow. I'm sticking with priceangels. DX for life man... best site EVER. I've ordered hundreds of flash carts from them, all different kinds and never have I felt cheated, best prices and free shipping on everything, even if it's 1 dollar item. That's just amazing. Not to mention all the replacement parts for my gaming system I've gotten off there. It's the best site with by far the best prices of anywhere online.
Genebeeboo said:I ordered mine on April 9th and I got an email saying it was shipped on May 19th. I live in NC and I've yet to receive it. I chose free shipping, btw. (That was the only option for me, since I would have over-drafted my bank account if I chose any other method.) I know it's been two weeks since it supposedly got "shipped", but I'm beginning to get worried.
Yeah. I know how you feel. I'm in the same boat as you and I'm in Chicago. I contacted them and this is what they said.
QUOTECorey Kawazoye,
A customer support staff member has replied to your support request, #957274 with the following response:
Thank you for contacting us. Unfortunately with the shipping method you have chosen we have no way of tracking the order either.
While normally we specify a period of two - five weeks for a parcel to arrive, it is not impossible for it to arrive sooner and hopefully will. However there are times when the upper limit of five weeks occurs as well.
The issue at hand is not something we can correct until the specified time has past as the item may still be in transit. At over five weeks we consider the parcel lost and ship out a replacement order.
As for local residents receiving their items sooner, it is entirely a matter of the speed and efficiency of your local postal service. As far as I am aware they have no set order of assigning when a parcel arrives.
If you have any further inquiries or if your items do not arrive after five weeks feel free to contact us again. Thank you for your patience.
We hope this response has sufficiently answered your questions. If not, please do not send another email. Instead, reply to this email or login to your account for a complete archive of all your support requests and responses.
Schlupi said:yeah... nothing I can do really yet. I'm hoping it gets here soon.