EDIT - I just received an e-mail from PayPal and I've been refunded the money I can now transfer it back into my bank account, so I'm very much relieved.
Well here's the story for those who wish to read.
On June 11th, 2011 at 8:07pm I received an e-mail stating I placed an order with Value Deluxe for an Acekard 2i, and I did that was done by me.
The next day on June 12th, 2011 at 5:21am I receive an e-mail from PayPal stating that my account has been limited until they hear from me.
At 7:41am on June 12th, 2011 which was when I woke up to see the news from PayPal they also informed me I had to change my password and
my security questions, and yes the e-mails were legit because I had to make or receive some sort of a test call from PayPal to get it done.
Also on June 12th, 2011 there's no time included for this one but that is when a wire transfer of money has been taken from my account to someone
else's account who is overseas and does not live in the USA for the price of $522 dollars. That same day is when I also put in a dispute with PayPal
for it because I did not authorize it. I then receive an e-mail from Value Deluxe on June 13th, 2011 at 12:25am stating that my order has shipped out.
They also tell me that there there are shipping delays and sent me this link http://exportnews.ebay.com.hk/hk_shipping/1852.html so I can read about
the delays. Now that link states that delays can be up to 5 days or more however Value Deluxe tells me they themselves have been experiencing delays
of 2 weeks or more. I e-mailed Value Deluxe at 8:13am on June 12th, 2011 to inform them I'd like my order cancelled but they have told me that it has
already been shipped this afternoon so I'm assuming it was afternoon June 13th Hong Kong time when my e-mail got sent to them.
It's now June 22nd, 2011 and I still have no package with my Acekard 2i that I ordered. It's only been 1 week and 2 days so far but I'm honestly starting
to think I will never get my package. I'm not sure if I should file a dispute with PayPal and tell them I've never received my goods or if I should wait 2 weeks
and then file a dispute that I haven't received them.
All this time from the time my order has shipped I've had my regular stuff that is taken out of my bank being taken out for a few of my small bills.
And the payments are going through on my banks end and hitting me with $35 dollar over draft fees, which my bank says they will take care of if it is
found out that the $522 dollar charge was indeed fraud.
I am stressed out to the max..Today is the 10th day (PayPal told me to give them 10 days for the dispute to finish then they will decide who was right or wrong).
I also filed a dispute with my bank on June 14th, 2011 I had to go sign a paper and they had to fax it to the appropriate department so the dispute on my banks
end could begin. So I did that and waited all this time and it turns out someone at my local bank never faxed the paper. So I've wasted 1 whole week thinking
my bank was helping me when they weren't and now I've had to sign the paper again yesterday and wait at the bank to get confirmation that it was indeed faxed.
And it will now take another 10 more days on my banks end for their dispute to finish and for them to decide who was right or wrong. I'm just so upset and so
stressed out words cannot express it. I try to put on a smile when I come here and post but it's hard but I do it, and deep down I'm hurting.
In Final: I'm not positive it was Value Deluxe who took the $522 dollars from me, all I'm saying it's very odd for someone out of the country to have taken money
from me the day after I placed an order for something from out of the country.
--Nick aka TearGod.
Well here's the story for those who wish to read.
On June 11th, 2011 at 8:07pm I received an e-mail stating I placed an order with Value Deluxe for an Acekard 2i, and I did that was done by me.
The next day on June 12th, 2011 at 5:21am I receive an e-mail from PayPal stating that my account has been limited until they hear from me.
At 7:41am on June 12th, 2011 which was when I woke up to see the news from PayPal they also informed me I had to change my password and
my security questions, and yes the e-mails were legit because I had to make or receive some sort of a test call from PayPal to get it done.
Also on June 12th, 2011 there's no time included for this one but that is when a wire transfer of money has been taken from my account to someone
else's account who is overseas and does not live in the USA for the price of $522 dollars. That same day is when I also put in a dispute with PayPal
for it because I did not authorize it. I then receive an e-mail from Value Deluxe on June 13th, 2011 at 12:25am stating that my order has shipped out.
They also tell me that there there are shipping delays and sent me this link http://exportnews.ebay.com.hk/hk_shipping/1852.html so I can read about
the delays. Now that link states that delays can be up to 5 days or more however Value Deluxe tells me they themselves have been experiencing delays
of 2 weeks or more. I e-mailed Value Deluxe at 8:13am on June 12th, 2011 to inform them I'd like my order cancelled but they have told me that it has
already been shipped this afternoon so I'm assuming it was afternoon June 13th Hong Kong time when my e-mail got sent to them.
It's now June 22nd, 2011 and I still have no package with my Acekard 2i that I ordered. It's only been 1 week and 2 days so far but I'm honestly starting
to think I will never get my package. I'm not sure if I should file a dispute with PayPal and tell them I've never received my goods or if I should wait 2 weeks
and then file a dispute that I haven't received them.
All this time from the time my order has shipped I've had my regular stuff that is taken out of my bank being taken out for a few of my small bills.
And the payments are going through on my banks end and hitting me with $35 dollar over draft fees, which my bank says they will take care of if it is
found out that the $522 dollar charge was indeed fraud.
I am stressed out to the max..Today is the 10th day (PayPal told me to give them 10 days for the dispute to finish then they will decide who was right or wrong).
I also filed a dispute with my bank on June 14th, 2011 I had to go sign a paper and they had to fax it to the appropriate department so the dispute on my banks
end could begin. So I did that and waited all this time and it turns out someone at my local bank never faxed the paper. So I've wasted 1 whole week thinking
my bank was helping me when they weren't and now I've had to sign the paper again yesterday and wait at the bank to get confirmation that it was indeed faxed.
And it will now take another 10 more days on my banks end for their dispute to finish and for them to decide who was right or wrong. I'm just so upset and so
stressed out words cannot express it. I try to put on a smile when I come here and post but it's hard but I do it, and deep down I'm hurting.
In Final: I'm not positive it was Value Deluxe who took the $522 dollars from me, all I'm saying it's very odd for someone out of the country to have taken money
from me the day after I placed an order for something from out of the country.
--Nick aka TearGod.
