- Joined
- May 21, 2009
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- Virginia
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- www.monkat.net
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I fucking hate them.
Some, anyway.
STORIES!
1. A man and woman come into my store. Naturally, I greet them (not even bringing up the sale - I said hi). The man then whispers (loudly) to his wife, "just ignore him". How incredibly rude is that? I understand customers who refuse help (despite actually needing it...), but to blatantly and purposefully ignore me in such a fashion. Regardless, 10 minutes later, they came to the counter asking for help.
2. More customers than I've ever had in the store at one time (five xD), and this old woman makes six. She gets angry at me for helping another customer when she walked into the store, and I apologize and help her, my previous customer signaling that it was OK (nice guys - regulars). After I help her, she has this basket FULL of products by the time she gets ready to check out.
I then find out that I've had this customer before. She gives me her discount card to scan, which, despite having a sticker that says it expires in April 2011, had expired in July 2010. I politely explain that it is expired and that I can renew it, and she freaks out, claims that this store "always gives her problems" (if the others don't, why don't you go where you renewed it? [she had previously explained she bought it in another city]) - all of the products in her cart were GNC-brand - in all stores without exception). Anyway, she leaves, leaving an entire cart of product for me to put away instead of doing my required paperwork.
I had to stay late to finish it.
Also: I hate customers who aim their purchases at the MOMENT the store closes - the people servicing you don't get paid.
Also: Don't try and haggle. The products don't belong to the associates. It belongs to the company. We can't give you a lower price. I promise, we can't.
Some, anyway.
STORIES!
1. A man and woman come into my store. Naturally, I greet them (not even bringing up the sale - I said hi). The man then whispers (loudly) to his wife, "just ignore him". How incredibly rude is that? I understand customers who refuse help (despite actually needing it...), but to blatantly and purposefully ignore me in such a fashion. Regardless, 10 minutes later, they came to the counter asking for help.
2. More customers than I've ever had in the store at one time (five xD), and this old woman makes six. She gets angry at me for helping another customer when she walked into the store, and I apologize and help her, my previous customer signaling that it was OK (nice guys - regulars). After I help her, she has this basket FULL of products by the time she gets ready to check out.
I then find out that I've had this customer before. She gives me her discount card to scan, which, despite having a sticker that says it expires in April 2011, had expired in July 2010. I politely explain that it is expired and that I can renew it, and she freaks out, claims that this store "always gives her problems" (if the others don't, why don't you go where you renewed it? [she had previously explained she bought it in another city]) - all of the products in her cart were GNC-brand - in all stores without exception). Anyway, she leaves, leaving an entire cart of product for me to put away instead of doing my required paperwork.
I had to stay late to finish it.
Also: I hate customers who aim their purchases at the MOMENT the store closes - the people servicing you don't get paid.
Also: Don't try and haggle. The products don't belong to the associates. It belongs to the company. We can't give you a lower price. I promise, we can't.