hey guys so a few months ago january-ish i bought a 500gb expansion portable drive made by seagate and a few weeks ago the port on the hdd was wobbly but was still working fine. then it would the hdd started going on and off while connected to my pc and i compensated by putting something big under the usb cord to keep it from wobbling. sorry if this is really confusing i dont really know how to explain my problem any better :S . but yeh starting today its been undetected by all of my computers and if it does the driver install fails. sometimes but very rarely the light on the hdd will turn on and when it does the computer wont recognize it. ive put in a report to seagate and theyve told me that all they will do is replace it, and if i wont my data recovered from my hdd i will have to pay alot of money which i refuse to pay because if ive bought a faulty item they should fix what theyve broken. i havnt done anything strenuous with my hdd it just sits on my desk. can someone please help me on fixing the hdd?

 

The drive itself is probably fine. If you need the data more than the drive you can open up the enclosure, take the drive out and put it in a PC and you should be able to copy the data. This will void your warranty, though.

No HDD manufacturer will recover your data for you.

 

I'm sorry that you're having a problem, I myself am waiting on a service call for my laptop at the minute. It refused to boot up...That being said, I think you should just forget about recovering your data unless it's extremely important since the methods shown here would void any chance you have at getting a replacement under warranty. As far as describing your problem, I think you described it adequately, but something to remember is that a picture is worth a 1,000 words, especially if you don't know what to say. I agree that Seagate should take responsibility for your faulty drive, let's hope that your replacement is satisfactory.

 

I agree. Seagate used to make decent drives. Back in 2005 they purchased Maxtor, who in my opinion make sub-standard drives. From there they went downhill.

 

and to to it off seagate bought out maxtor too

I personally dont like seagate

 

in my personal experience i like freecom external hard drives, they are made out of solid metal so there is no chance of bits coming loose on that, also i have a freecom external 160gb that i brought in 2008 and it still works!

 

All HDD manufacturers have horror stories. I have had about 4-5 Seagate/Maxtor drives over the past 4 years and they all work perfectly. Every WD I seem to buy(also about 4-5), on the other hand, dies.