Emulation RetroArch Controller Issues on WiiU

ground_logical

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When I turn on a Wii remote or WiiU pro controller, RetroArch recognizes the device and assigns it to Port 2. However, I cannot navigate through the menu or play games with either of these controllers, despite the fact that the buttons appear to be mapped correctly. Does anyone know how to fix this issue please? Thank you

I am using RetroArch version 1.8.9 (downloaded from HB app store) for the WiiU with the cores: gambatte, mgba, nestopia, snes9x. I have tried updating the controller profiles, deleting my config file and letting RetroArch generate a new one, and manually mapping the controllers under input settings.
 
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