Push for more EDGE/iEDGE support

Discussion in 'EDGE' started by D34DL1N3R, Feb 28, 2010.

Feb 28, 2010
  1. D34DL1N3R
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    Member D34DL1N3R Nephilim

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    If people don't email them and complain there's no reason for them to give us new firmware updates more than 5 times a year. Here's a letter I emailed them, along with their reply and my response to their reply. I suggest all of you EDGE/iEDGE owners do the same (but in your own words of course). Their email is support@edge-ds.cn and I'm sure you all know that this isn't the first title we've had to wait for. Imo... being months behind other cards by the time a new firmware comes out is not acceptable and shouldn't keep happening.

    4708 - Sonic & Sega All-Stars Racing (USA)
    Not working on EDGE firmware 1.7. Update please?


    Please visit our web site and check the download section for the latest EDGE OS available otherwise you will have to wait for a future release from our R&D team.
    www.edge-ds.cn
    Thank you for your support
    Regards - EDGE Tech

    Could you please forward the information to the R&D team? The game already has workarounds and/or firmware updates for the following cards:

    1.Acekard 2/2i/RPG
    2.M3i Zero/Real
    3.CycloDS Evolution
    4.Supercard DSONE
    6.G6 DS Real

    Yet the EDGE has been left out in the cold. Your paying customers deserve firmware updates more than 5 times a year, and I don't know why beta firmwares aren't released like the CycloDS has. If the support for my EDGE card continues to lack the necessary updates to keep up with current releases - I guess my next purchase surely won't be the iEDGE.
     


  2. Jakob95

    Suspended Jakob95 I am the Avatar

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    Hmm I am going to send them a email too. Even though I don't have a EDGE. The edge team usually updates when the Cyclo team updates a new firmware not beta.
     
  3. Ammako

    Member Ammako GBAtemp Guru

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    EDGE is a CycloDS clone anyway, so why not just get CycloDS in the first place?
     
  4. Maz7006

    Member Maz7006 iSEXu

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    Its expensive.

    On topic: Will e-mail them, i am sort of annoyed with this fact that FW updates aren't as usual, but i don't really use my ds much.
    Mind you though the EDGE team do update on a regular basis, they updated with a a fix of GTA:CW and they were one of the early few that did so
    maybe its because they have limited bandwidth or something so they just wait for a comprehensive update.
    anyway here's hoping they do release a fix.
     
  5. D34DL1N3R
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    Member D34DL1N3R Nephilim

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    Looking at their changelog, they only had 5 updates in 2009.
     
  6. DarkWay

    Member DarkWay tsubasa hiroge

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    their updates usually came aropund a time when I game was being a pain in the butt or when they released a comprehensive update and it was quite often but now it's almost asif they've died.
    I am also going to e-mail them and ask them when the next update will be

    in 2008: 12 updates
    in 2009: 6 updates
    in 2010: 1 update so far

    whats it going to be a total of 3 updates this year?

    how long does it take for the support team to reply to e-mails? I've never had to e-mail them before and they so far haven't replied to my e-mail
     
  7. Ammako

    Member Ammako GBAtemp Guru

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    Sure, but the price is justified.
     
  8. Pliskron

    Banned Pliskron Banned

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    Buy another card. Acekard is ass cheap and has super fast updates.
     
  9. Jakob95

    Suspended Jakob95 I am the Avatar

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    They emailed me back.

    Please visit our web site and check the download section for the latest EDGE OS available and verify if the game in question have been fixed. If the current EDGE OS does not fix your game unfortunately you will have to wait for a future release from our R&D team.
     
  10. DarkWay

    Member DarkWay tsubasa hiroge

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    they have also jsut e-mailed me back

    Hi, _____!

    The only information received from the R&D team is that new build should be released soon.

    Regards - EDGE Tech
     
  11. lenselijer

    Member lenselijer GBAtemp Maniac

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    i dont understand? 1 game is not working and now its a bad card?

    i didnt see acekard update their card, only cyclods made an update for sonic and they are the owner of edge [​IMG]
     
  12. johnchan

    Newcomer johnchan Advanced Member

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    And EDGE v1.8 was just released which fixes sonic [​IMG]
     
  13. DarkWay

    Member DarkWay tsubasa hiroge

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    are you starting to catch my drift? they're slipping.

    EDIT:

    Johnchan thanks for that info I was just about to look myself XD and for those going why are you complaining wahwahwah. thinking about it I don't think this would have happened if we hadn't complained so thanks to all those that e-mailed the team your all helping to keep the EDGE alive and I might add thanks to the EDGE team for listening to us
     
  14. D34DL1N3R
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    Member D34DL1N3R Nephilim

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    Wow. I have to agree and say that our emails actually worked!

    As for people saying "buy this, or buy that"... this is the EDGE section. If I were interested in buying another card regardless of price - I'd go post on that section. Another major point is that the iEDGE was just released not long ago and if they want to keep current customers & gain new ones, they'll have to keep up to date as much as everything else does.

    Off to play Sonic!!! [​IMG]
     
  15. Jakob95

    Suspended Jakob95 I am the Avatar

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    Which flashcarts do you have?
     
  16. ferofax

    Member ferofax End of the World

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    wow, that's so nice! it's been a while since i've had my edge updated. can anybody lobby for Twilight with me please? gahaha, please don't flame me. [​IMG]
     
  17. taken

    Member taken GBAtemp Advanced Fan

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    Why push for support for the Edge. They will release a firmware when they are good and ready to release it which they have.
    Yes the Edge is a clone of the CycloDs. I am glad I got the two cards.
     
  18. DarkWay

    Member DarkWay tsubasa hiroge

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    they are slipping even if they did release the iEDGE, they are not releasing updates like they used to. they EDGE may be a clone of the cyclo but there are clones of virtually every card out there so there's no argument there.
     
  19. Tanas

    Member Tanas GBAtemp Addict

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    The only reason why team cyclops dont update the Edge more often is because if they did there would be less incentive for people to buy the CycloDS, but now the iEDGE has been released hopefully the speed of the updates will improve.
     
  20. DarkWay

    Member DarkWay tsubasa hiroge

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    Give proof that team cyclops is the same team for the EDGE? do you have any? because I see none. So stop posting this, team cyclops isn't updating the EDGE as much nonsense it's starteing to get boring and annoying [​IMG]
     

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