Hardware Powersave Cartridge not detected

[Aletron9000]

Hi, so for Christmas, I got a powersaves. When I plugged in the powersaves, put in the cartridge, and launched the program, the program could not find the cartridge. I tried unplugging the powersave then plugging it back in, I tried rebooting the computer. Is there anything I am doing wrong? could it be broken? I have tested with SSB (Super Smash Bros), ACNL (Animal Crossing New Leaf), AS (Pokémon Alpha Saphire).

Thanks for any help.

I have a HP computer windows 10 and a DELL computer windows 8, neither work with it.

 

[Deleted-379826]

Sometimes this happens to me too! Try blowing into the powersaves, it works for me sometimes. I also found on certain computers it just didn't work at all for me. Very strange indeed.

 

[Aletron9000]

Sometimes this happens to me too! Try blowing into the powersaves, it works for me sometimes. I also found on certain computers it just didn't work at all for me. Very strange indeed.

thanks, but it still isn't working, I am also updating the post with the information of the two computers I am using.

 

[proflayton123]

What are you trying to do, there is save editors for most of those.

 

[Aletron9000]

What are you trying to do, there is save editors for most of those.

I just got a powersave for christmas and would like to get it working.

 

[KazoWAR]

have you tried contacting datel support?

 

[Aletron9000]

have you tried contacting datel support?

No, i have not. How can i contact them? I searched google and couldn't find any contact info.

 

[KazoWAR]

No, i have not. How can i contact them? I searched google and couldn't find any contact info.

https://powersaves3ds.maximummemory.com/support/

 

[OfficialFBomb]

Try reinstalling the software, make sure your login and key are correct.. Open the program first, then plug in the device, once that's detected, plug in the game.. I'm still waiting for a response from them about a save its been 6 months..

 

[Aletron9000]

Try reinstalling the software, make sure your login and key are correct.. Open the program first, then plug in the device, once that's detected, plug in the game.. I'm still waiting for a response from them about a save its been 6 months..

once the program was opened, it said "no hardware detected", so I plugged in the powersave. It then said "Insert your game cartridge". I put in a cartridge, but nothing happend. I tried reinstalling the software, but nothing.

 

[OfficialFBomb]

Well that means the software and hardware are working fine, it just can't find codes for your game.. Are you sure the key is correct and your using the latest version of software?

 

[Aletron9000]

Well that means the software and hardware are working fine, it just can't find codes for your game.. Are you sure the key is correct and your using the latest version of software?

I just got the software and it said the license key was correct.

 

[icet]

I would try a different USB cable the one supplied is not the best won't always pick up cartridge and sometimes loses connection when editing your save have had this problem myself

 

[alex257]

ok, this has happened to me too,but only on my pokemon games(not sure why).what i did and worked every time,is rubbing the lowest part of the cartrige(the one with all the lines and metal stuff) with some alcohol or rubbing alcohol(i dont know the difference between the two).sometimes,it seems everything is clear and that it should work fine,but in reality dirt,jerms and dust is there,interupting the joins between the cartrige and powersave.this worked for me and i wish you best of luck....please note that i dont recommend using it immediately after the alcohol was applied.just wait 5 minutes or so and then proceed

 

[Aletron9000]

I would try a different USB cable the one supplied is not the best won't always pick up cartridge and sometimes loses connection when editing your save have had this problem myself

I tried that, didn't work.

ok, this has happened to me too,but only on my pokemon games(not sure why).what i did and worked every time,is rubbing the lowest part of the cartrige(the one with all the lines and metal stuff) with some alcohol or rubbing alcohol(i dont know the difference between the two).sometimes,it seems everything is clear and that it should work fine,but in reality dirt,jerms and dust is there,interupting the joins between the cartrige and powersave.this worked for me and i wish you best of luck....please note that i dont recommend using it immediately after the alcohol was applied.just wait 5 minutes or so and then proceed

Thank you, hopefully this is the issue.

 

[alex257]

I tried that, didn't work.
You're welcome...did you tried it?Did it work?


Thank you, hopefully this is the issue.

--------------------- MERGED ---------------------------

Oops.i messed up the message.did it work?

 

[Aletron9000]

--------------------- MERGED ---------------------------

Oops.i messed up the message.did it work?

Havent had the time to try it. I will in a little while.

EDIT: Unfortunately, that didn't do anything.

 

[Aletron9000]

Ok, the problem has been solved. there was something small jamming the powersave from the inside. It is working now, thanks for all your help.