Hi, so for Christmas, I got a powersaves. When I plugged in the powersaves, put in the cartridge, and launched the program, the program could not find the cartridge. I tried unplugging the powersave then plugging it back in, I tried rebooting the computer. Is there anything I am doing wrong? could it be broken? I have tested with SSB (Super Smash Bros), ACNL (Animal Crossing New Leaf), AS (Pokémon Alpha Saphire). Thanks for any help. I have a HP computer windows 10 and a DELL computer windows 8, neither work with it.