Ordered somthing off newegg...

Discussion in 'Computer Games and General Discussion' started by KazoWAR, Sep 11, 2011.

Sep 11, 2011
  1. KazoWAR
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    Member KazoWAR GBAtemp Advanced Maniac

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    So I ordered something off newegg about week ago so I can get an older computer up an running for someone. It was a Koutech IO-ASA110 IDE to SATA Device Adapter. It allows you to connect a SATA drive to an older computer that only supports IDE.
    The item I received was not sealed at all. the box is completely different than the picture on the site and the sticker on the device is also different. The problem is that it did not come with the power cable. I sent an email to newegg but still no reply so far.

    I have never ordered anything from newegg, is this normal for the boxes to be different? Will they send me a power cable or am I screwed?

    pictures
    Warning: Spoilers inside!
     
  2. trumpet-205

    Member trumpet-205 Embrace the darkness within

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    I'd call Newegg and ask to return it. That Chinese word "dragon" (picture from my device) is alarming, making me think you got a Chinese cloned device.

    Also make sure Newegg does NOT charge you a restocking fee for this.

    Give this a try -> http://www.amazon.com/Kingwin-SATA-Bridge-...6/dp/B002SZDOM6
     
  3. jan777

    Member jan777 motion control..? srsly? so 2008. 3DS is teh bombz

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    Is Newegg usually this unreliable? :/
     
  4. Nathan Drake

    Member Nathan Drake Obligations fulfilled, now I depart.

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    They are usually a go to place for computer parts. I'm surprised something like this happened.
     
  5. jan777

    Member jan777 motion control..? srsly? so 2008. 3DS is teh bombz

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    Yeah me too. I was planning to buy all the part for a PC im going to build from there but now I kinda got scared.
     
  6. trumpet-205

    Member trumpet-205 Embrace the darkness within

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    Not usually. I recently ordered some parts from Newegg and they are all fine. I'm really surprised that Newegg is selling a Chinese cloned device.
     
  7. FireEmblemGuy

    Member FireEmblemGuy Finally hit 1000 posts

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    It really depends more on the supplier than NewEgg. They're usually pretty good about replacements or refunds if they end up selling you a shoddy product.
     
  8. Rydian

    Member Rydian Resident Furvertâ„¢

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    Yeah I've never had this sort of issue and I've been ordering from them for years... in fact I think this is the first I've heard of this.

    Looks like one of their suppliers is a liar.
     
  9. thela_kid

    Member thela_kid GBAtemp Regular

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    i've purchased over 35 items with newegg with a total value far over 3000 bucks. this is NOT normal, newegg is usually amazing with their quality prices and quick shipping. im actually appalled this happened.
     
  10. KazoWAR
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    Member KazoWAR GBAtemp Advanced Maniac

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    Ok update.

    After a few emails Newegg told me they did not have any extra cables in stock and that i need to go to the manufacture. just got my reply from them after a few days and they pretty much told me i was going to have to pay for it [​IMG]. I sent them a reply about how i shouldn't have to since it was meant to be in the box and that on Newegg it says there is a 30 days warranty for parts. lets see how it turns out.
     
  11. hatredg0d

    Member hatredg0d GBAtemp Regular

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    if the company wont supply one for free, i would eat the shipping costs and return it to newegg.
    iv spent close to two grand at new egg within the last 2 years, only received one bad item. sucks this happend to you your first time.
     
  12. Giggtysword344

    Member Giggtysword344 I want some Scum Nyums

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    I hope you get your money back Dude
     
  13. KazoWAR
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    Member KazoWAR GBAtemp Advanced Maniac

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    Ok Cool just got email back and after i showed i got it a few days ago they said i will get the cable for free [​IMG]
     

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