Banned: Yes
Downloaded with CDN: No
What firmware(s) did you use nx-dreport prior to going online in OFW: Yes 5.0.2 and 5.1.0
Disabled "Send Error Information" in System Settings: No
SX OS used: Yes (used without purchased license)
SX OS used while online: Yes
Played online SX OS Backups: No
Layered FS Used: Yes
Layered FS Used while online: Yes
Played online Layered FS Injects: Yes
Homebrew/non-TX CFW Used: Yes (Homebrew Launcher and kgDoom with kgDoom resulting in a crash log)
Connect to Internet with homebrew/CFW: Yes
Connect to eShop while using CFW/homebrew: Yes
Played with Layered FS Injects with Own Cert.: No
Can you use the eShop on the Switch: No
Can you use the eShop from a non-Switch device: Yes
Backups updated: No
Wi-Fi settings deleted: No
Airplane mode: Yes (mostly)
AutoRCM: No
Lowest SX OS Version used when Online/Offline 1.0
Auto-Update Software: No
Less Fuses Burnt than Expected: No
Forgive me if my post does not follow regular guidlines as this is my first time posting to this fourm. I do have further information though that may be beneficial or at least interesting to note. I will be happy to provide further proof if need be for what I am about to provide.
I recieve the error code 2124-4007 in regards to my console being restricted for online use by Nintendo everytime I open up the eShop and attempt a online game. I was able to redownload games I had archived on the device and have been able to use my Nintendo Account as normal on my 3DS even though it is the same account on my Switch. I have not tested anything else.
I was in contact with Nintendo’s Support Team through the phone in regards to the error code. (I lied and stated that my “brother” did something to the console and now I see this error code, played dumb. ) After a few days of no response after being told nothing other than that someone will get back to me (they did not) I called again today. I was redirected to their Senior Advisor who I talked to more stating the same thing and told them I believe “my brother” used something called LayredFS and when I opened up a game a completely different game opened up. After explaining this to the representative they informed me that they believe it was “hacked” (no duh) and that is likely why I received that error code and that if that was the case then there is likely nothing that can be done for the console AND my account. The representative explained that if this is the case than I would need to use a new console with a new account in order to continue using online services however they did submit my issue further and that they will get back to me within a week.
So with the information I was given from a Nintendo representative so far it seems your console and account are SOL if your console was banned. However I have not attempted to unlink my account and link it to a new console and may attempt to do so in the future if that is even a possibility. I will reconfirm that information and ask as many help and relative questions as possible when or if I do speak to a Nintendo representative again and update my post accordingly!
Downloaded with CDN: No
What firmware(s) did you use nx-dreport prior to going online in OFW: Yes 5.0.2 and 5.1.0
Disabled "Send Error Information" in System Settings: No
SX OS used: Yes (used without purchased license)
SX OS used while online: Yes
Played online SX OS Backups: No
Layered FS Used: Yes
Layered FS Used while online: Yes
Played online Layered FS Injects: Yes
Homebrew/non-TX CFW Used: Yes (Homebrew Launcher and kgDoom with kgDoom resulting in a crash log)
Connect to Internet with homebrew/CFW: Yes
Connect to eShop while using CFW/homebrew: Yes
Played with Layered FS Injects with Own Cert.: No
Can you use the eShop on the Switch: No
Can you use the eShop from a non-Switch device: Yes
Backups updated: No
Wi-Fi settings deleted: No
Airplane mode: Yes (mostly)
AutoRCM: No
Lowest SX OS Version used when Online/Offline 1.0
Auto-Update Software: No
Less Fuses Burnt than Expected: No
Forgive me if my post does not follow regular guidlines as this is my first time posting to this fourm. I do have further information though that may be beneficial or at least interesting to note. I will be happy to provide further proof if need be for what I am about to provide.
I recieve the error code 2124-4007 in regards to my console being restricted for online use by Nintendo everytime I open up the eShop and attempt a online game. I was able to redownload games I had archived on the device and have been able to use my Nintendo Account as normal on my 3DS even though it is the same account on my Switch. I have not tested anything else.
I was in contact with Nintendo’s Support Team through the phone in regards to the error code. (I lied and stated that my “brother” did something to the console and now I see this error code, played dumb. ) After a few days of no response after being told nothing other than that someone will get back to me (they did not) I called again today. I was redirected to their Senior Advisor who I talked to more stating the same thing and told them I believe “my brother” used something called LayredFS and when I opened up a game a completely different game opened up. After explaining this to the representative they informed me that they believe it was “hacked” (no duh) and that is likely why I received that error code and that if that was the case then there is likely nothing that can be done for the console AND my account. The representative explained that if this is the case than I would need to use a new console with a new account in order to continue using online services however they did submit my issue further and that they will get back to me within a week.
So with the information I was given from a Nintendo representative so far it seems your console and account are SOL if your console was banned. However I have not attempted to unlink my account and link it to a new console and may attempt to do so in the future if that is even a possibility. I will reconfirm that information and ask as many help and relative questions as possible when or if I do speak to a Nintendo representative again and update my post accordingly!