new3dscard.co.uk

  • Thread starter Thread starter rickycoe123
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  1. When did you place your order?
  2. Have you gotten an order confirmation email?
  3. Have you checked and confirmed whether the money was sent from your credit/debit/pre-paid card?
  4. Where do you live?
  5. Have you sent them an email?
I ordered a Sky3ds from them and they only got stock in on Saturday. It was updated to shipped by Sunday but that could mean it was posted on the Sunday. Royal mail would have picked it up Monday so it will be 2-4 days from there for me.

Christ, I remeber ordering a legal item from Zavvi and it took 2 weeks to arrive so I do not see what the issues are here. Patience!
 
Thanks!

We really can't understand some customers have a little delay to receive the parcel,
then say the sellers are scam .

We have thousands of customers,
if we are scam, i think the forum will be full with these threads;
If we are scam, we will not waste time to see your message and type replies;

Before,Royalmail get lost several customers' parcel, we processed reshipped without any recharge,
no matter the parcels value more than £50 or £100+


Do the UK orders have a tracking nu,mber or is it just basic 1st class?
 
Hi..

Just got my Gateway Card by royal mail recorded delivery
ordered on Saturday just got to try now if it works:lol:
 
Because the flashcarts is a special products,
we are not use the normally shipping, so, we can only track the parcel in the internal system


So we, the customers cannot track our order? Especially when the website says UK Stock. Can you explain why it has had to come via Heathrow when it is supposedly UK Stock?
 
Because the flashcarts is a special products,
we are not use the normally shipping, so, we can only track the parcel in the internal system

If you can track deliveries, why can't you give accurate information on delivery dates? Also please can you answer: Do we have to sign to accept the delivery? I really need that question answered, I've asked you several times for the last 3 days.
 
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Hi..

I did have to si
If you can track deliveries, why can't you give accurate information on delivery dates? Also please can you answer: Do we have to sign to accept the delivery? I really need that question answered, I've asked you several times for the last 3 days.

Hi

I did have to sign for it and it did have some Chinese and Custom Declaration
was shipped by Air MAIL PAR AVION (but also had Royal Mail Signed for label as well)
Hope this helps
 
You don't have to sign the parcel,
if here is nobody at home, the post man may deliver the parcel to your mailbox or leave somewhere of your house,
.

i did have to sign for it and it did have some Chinese and Custom Declaration
was shipped by Air MAIL PAR AVION (but also had Royal Mail Signed for label as well)
Hope this helps


Ok, so that confuses me. New3dscard.co.uk, one last question. Please can you tell me what type of postage you use? Is it sent royal mail 1st class or is it sent royal mail 24 hour signed for, etc, because that will help us figure out why some people have to sign for it and others dont.
 
So, still on sign of mine. I have received my post today, shall wait a few more days and that's it.
 
Just to put minds at rest, I ordered a sky3ds on the 1st March, received shipping notification on the 3rd and received the card this morning, 5th.

It was in a white bubble envelope, signed for. (although, my postman just posts them for me.)

Pics can be supplied if needed.
 
I had to attend lectures today, and as predictable as it sounds, the postman arrived shortly after I left, leaving a card for me to collect the "sign for parcel".....
 
I just checked your order #3429 ,and your name is "C*****s *u "
our UK warehouse finished to process and shipped your order on #03/02/2015 ,
and you received the parcel on 05/02/2015

If stock outside of UK, can you received the parcel so fast ???

Ship a parcel from China to UK by DHL or UPS normally need about one week!


My name is not C*****s *u and was not delivered over a month ago! My order date is
02/26/2015
 
Sorry, my mistake, your orderID #3429 ,name: R***y C*e , ordered one Gateway 3DS from us,
placed your order on 02/26/2015 (at that time, gateway 3ds shortage, clearly noticed in our product page);
your parcel shipped out on 03/02/2015,
Now, what do you mean "was not delivered over a month ago! " ?


Yes, that is correct. My GW has been delivered and happy with it. I mean, from the dates you gave me, they were over 30 days ago and I only received yesterday. But as said. You made a mistake.
 

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