My tablet is stuck on the boot animation. Help?

Discussion in 'Android' started by sks316, Jun 27, 2017.

  1. sks316
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    sks316 GBAtemp's Mewtwo

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    Alola
    I recently got an Android tablet (An eMatic EGD213-BL) from a family member, and it won't progress past the boot animation. It has never been rooted or modified in any way. I tried a factory reset (through recovery) and nothing happened. I got in contact with eMatic Customer Support, and they think it's defective. They want to replace it, however, they need the proof of purchase, which I don't have as I got this tablet from a family member. I should also note that this device was on factory settings when this happened. (AKA it was ready for first boot.) Help please. Is it permanently bricked?
     
  2. jimmyj

    jimmyj Official founder of altariaism. Copyright jimmyj

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    You can try with a tool like Odin or download the latest update through recovery
     
  3. sks316
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    sks316 GBAtemp's Mewtwo

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    How, though? Recovery says I can apply an update via external storage, but I don't think Google offers update packages for these devices. eMatic Support won't mail me an OS image either.
     
  4. jimmyj

    jimmyj Official founder of altariaism. Copyright jimmyj

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    you either get a custom recovery with Odin and flash a cyanogen mod or something for your device or you can tell me specifically what your tablet is and everything and maybe I can find the os
     
  5. mikey420

    mikey420 GBAtemp Fan

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    Just talk to whoever you got it from. Might have proof of purchase.
     
  6. sks316
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    sks316 GBAtemp's Mewtwo

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    Look in the OP. I provided the model number. According to recovery, it's running Android 4.4.2.
    Nope. :mellow:
     
  7. MassExplosion213

    MassExplosion213 .

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    Quit suggesting Odin. It's not a Samsung device, it doesn't _have_ Odin. Two, it's an off brand tablet. As in, nobody has made custom ROMs for it. The odds of fixing it are slim. You either need an OS image or you'll have to RMA it.
     
    NutymcNuty and elBenyo like this.
  8. jimmyj

    jimmyj Official founder of altariaism. Copyright jimmyj

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    oh yeah Odin is only for samsung
     
  9. sks316
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    sks316 GBAtemp's Mewtwo

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    Well then, it's pretty fucked. The creators (eMatic) don't want to provide the OS image to fix it (fucking why), and in order to get it replaced, I need proof of purchase, which I don't have.
     
  10. jimmyj

    jimmyj Official founder of altariaism. Copyright jimmyj

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    sorry but you will have to cough it up to whoever is the tablet and get the proof of purchase
     
  11. Felek666

    Felek666 retarded memekid which no one likes

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    It's hard bricked. You need to flash it.
     
  12. jimmyj

    jimmyj Official founder of altariaism. Copyright jimmyj

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    but he has no way to flash it is the problem
     
  13. Felek666

    Felek666 retarded memekid which no one likes

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    What CPU does this tablet have?
     
  14. sks316
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    sks316 GBAtemp's Mewtwo

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    IDK, but it's supposed to run Droid 4.4.2.
     
  15. Gamer4647

    Gamer4647 GBAtemp Regular

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    Last edited by Gamer4647, Jun 27, 2017
  16. Gamer4647
    This message by Gamer4647 has been removed from public view by porkiewpyne, Jun 27, 2017, Reason: Doublepost.
    Jun 27, 2017
  17. Felek666

    Felek666 retarded memekid which no one likes

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    1. This tablet came with 4.4 preinstalled
    2. Either a failed firmware update occured and sectors could been corrupted
    3. Allwiner A4 CPU <No flash tool for this CPU rev>
    4. You're pretty much fucked if you can't find proof of purchase and your family member is a dick for giving you a bricked device

    — Posts automatically merged - Please don't double post! —

    Hm, hold Volume Up+Power. If you get a recovery menu, use Volume Down+Up to navigate and Power to accept. Wipe Dalvik Cache and reboot. Wait 5 minutes.
     
  18. sks316
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    sks316 GBAtemp's Mewtwo

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    I don't have Wipe Dalvik Cache. I get the following options:
    reboot device now
    apply update from ADB
    wipe data/factory reset
    wipe cache partition
    apply update from internal storage
    apply update from external storage
    apply update from cache

    What do I do?
     
  19. mbcrazed

    mbcrazed GBAtemp Advanced Fan

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    Go into the "wipe cache partition" option and it should have an option to wipe the dalvik cache
     
  20. sks316
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    sks316 GBAtemp's Mewtwo

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    Nah, all it does is the following:
    - - Wiping Cache...
    Formatting /cache...
    Cache Wipe Complete.
     
  21. Gamer4647

    Gamer4647 GBAtemp Regular

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    I tried searching XDA-Developers for the model number, but I can't find a thread for the exact device. However, I have found a similar tablet that turned out to be a rebrand of another tablet. The thread also mentions the same kind of issue, apart from the main cause being from attempting to root the device.
    From the sounds of it, yours might be a rebranded Emdoor device. Your best bet would be to probably browse the website until you find the tablet that looks exactly the same as yours, and contact Emdoor for the ROM if possible. Emdoor is a company based in China, so I don't know how well it would turn out.
     
    Last edited by Gamer4647, Jun 28, 2017
  22. elBenyo

    elBenyo Wad of meat.

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    You could buy the packaging on eBay to attain a Proof of Purchase, or contact a seller of the same model and ask to buy the box.