thankyou for your replys i have first done a scan and found nothing at all , if i rename msvcr100.dll to msvcr100.dll.bak it comes up with errors so renamed it back to msvcr100.dll restarted computer and still does not work , but i tried it on a xp laptop and it downloaded all files but unsure of what to do with them i have noticed that there is a wizard guide html file have i got to follow that guide as i have never done this before with this app thanks
Malwarebytes Anti-Malware (PRO) 1.62.0.1300
www.malwarebytes.org
Database version: v2012.09.04.07
Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
gizmo :: GIZMO-PC [administrator]
Protection: Enabled
06/09/2012 13:57:47
mbam-log-2012-09-06 (13-57-47).txt
Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 350303
Time elapsed: 29 minute(s), 12 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)