Has anyone ordered from MiniOnlineStore? I placed an order on March 7 after reading here that they were reputable. After I placed my order, I wasn't redirected back to their site from PayPal and didn't receive any confirmation from MiniOnlineStore that the order had been received. I sent an e-mail later that day asking if they had received the order or my payment, and didn't receive any response. After 3 days I assumed they hadn't received the order, and I placed my order elsewhere.
Then I got a response saying that they received my order and were sending my item. I explained the situation, that I had already purchased the item elsewhere, and asked them to cancel the order. On March 13, they agreed to issue me a refund within 2 days.
Three days later, I e-mailed asking about the status of the refund. On March 25, they apologized for the delay in responding (said it was due to the Easter holiday) and again said that they would issue a refund within 2 days.
Three days later, I e-mailed them again asking about the status of the refund. No response.
On March 31st, I e-mailed them again. No response.
On April 4, I e-mailed them again. Still no response.
On April 13, I e-mailed them again. Still no response.
It is now April 28, and I have still not heard from them, nor have I received the item!
I have no way of contacting them except by e-mail since there is no phone number or address listed on their website. Has anyone had a similar experience, or does anyone have any information that might help me?
-Bri
Then I got a response saying that they received my order and were sending my item. I explained the situation, that I had already purchased the item elsewhere, and asked them to cancel the order. On March 13, they agreed to issue me a refund within 2 days.
Three days later, I e-mailed asking about the status of the refund. On March 25, they apologized for the delay in responding (said it was due to the Easter holiday) and again said that they would issue a refund within 2 days.
Three days later, I e-mailed them again asking about the status of the refund. No response.
On March 31st, I e-mailed them again. No response.
On April 4, I e-mailed them again. Still no response.
On April 13, I e-mailed them again. Still no response.
It is now April 28, and I have still not heard from them, nor have I received the item!
I have no way of contacting them except by e-mail since there is no phone number or address listed on their website. Has anyone had a similar experience, or does anyone have any information that might help me?
-Bri
