Lost access to my account

Discussion in 'Site Discussions & Suggestions' started by newing, Feb 4, 2017.

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  1. newing
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    newing Newbie

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    Feb 4, 2017
    I was hoping to PM an admin but it seems I can't do that yet. I lost access to my account (@nxwing) around January 12-13. I had recently enabled 2FA on my account back then and I didn't really encounter any issues. I had my account logged out on all my devices except on my phone which had Google Authenticator. I did a factory reset on that phone and well, everything was wiped out. I installed Authenticator again but then it didn't show any code for GBAtemp. I had hoped it would be synced with my account but apparently I was wrong. I tried resetting my password but it didn't remove 2FA which I thought it would do. I also tried using the Contact Us option at the bottom of the page 2 times but I didn't get any email back. I was hoping if you could remove 2FA and then delete or then merge this account with my main account (nxwing)

    Thanks for your time.

    EDIT: If you need any verification or proof that I am nxwing, please just ask. I'll be glad to comply.
     
    Last edited by newing, Feb 5, 2017
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  2. GhostLatte

    GhostLatte The Hypebeast Shitposter

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    I missed you baby.
     
  3. lcie nimbus

    lcie nimbus 100th degree asskicker

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    well this sucks, have you tried PMing one of the mods to help you ?
     
  4. Aletron9000

    Aletron9000 3DS Master

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    In the future, keep backup codes in a safe location and also enable email verification with the app verification.

    But, the best you can do is contact a mod.
     
  5. Xanthe

    Xanthe Sith

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    I tried contacting mods and admins when this happened to me. They all read my PM's but never replied, so I made a new account (this). Eventually I got in contact with one and I got in a long conversation with one of them about how I am never allowed to make dupes and had to thoroughly explain why it was justified.

    Your best bet might be using a new account unless they contact you :unsure:
     
  6. x65943

    x65943 Resident Greekaboo, Amateur Dog Father

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    My suggestion is to go to the irc and ask the mods personally. This would have been a better idea than creating a new account.
     
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  7. VinLark

    VinLark This machine kills bourgeois sentimentality.

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    Well that's if any of the mods are on. The times i'm on irc even at some of the busiest times I never see them active. Maybe i'm wrong.

    Good luck nxwing. We need more mods in this timezone.
     
  8. x65943

    x65943 Resident Greekaboo, Amateur Dog Father

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    They're usually on, but don't talk much. If you mention them by name though - they will be more likely to respond. Costello's on a lot at night (morning for him as he's in China).

    The IRC is awesome because you can have a normal conversation with the mods, and sometimes Smea comes on too.
     
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  9. lcie nimbus

    lcie nimbus 100th degree asskicker

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    @Chary can you guys do anything to help him ?
     
  10. VinsCool

    VinsCool Absconditus

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    This. They are easily reacheable there.
     
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  11. VinLark

    VinLark This machine kills bourgeois sentimentality.

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    Dang really? I suspected he lives somewhere in Europe (Britain/Germany/Middle East). Well he's online right now.
     
  12. Chary

    Chary Never sleeps.

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    I'll forward this thread to the chief editor. That's about all I can do.
     
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  13. Minox

    Minox I did it

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    This was resolved two days ago.
     
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