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  1. newing

    OP newing Newbie
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    I was hoping to PM an admin but it seems I can't do that yet. I lost access to my account (@nxwing) around January 12-13. I had recently enabled 2FA on my account back then and I didn't really encounter any issues. I had my account logged out on all my devices except on my phone which had Google Authenticator. I did a factory reset on that phone and well, everything was wiped out. I installed Authenticator again but then it didn't show any code for GBAtemp. I had hoped it would be synced with my account but apparently I was wrong. I tried resetting my password but it didn't remove 2FA which I thought it would do. I also tried using the Contact Us option at the bottom of the page 2 times but I didn't get any email back. I was hoping if you could remove 2FA and then delete or then merge this account with my main account (nxwing)

    Thanks for your time.

    EDIT: If you need any verification or proof that I am nxwing, please just ask. I'll be glad to comply.
     
    Last edited by newing, Feb 5, 2017
    Quantumcat likes this.
  2. GhostLatte

    GhostLatte GBAtemp's Official Van Master™
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    I missed you baby.
     
  3. lcie nimbus

    lcie nimbus 100th degree asskicker
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    well this sucks, have you tried PMing one of the mods to help you ?
     
  4. Aletron9000

    Aletron9000 GBAtemp Advanced Maniac
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    In the future, keep backup codes in a safe location and also enable email verification with the app verification.

    But, the best you can do is contact a mod.
     
  5. Xanthe

    Xanthe Costco Executive Member
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    I tried contacting mods and admins when this happened to me. They all read my PM's but never replied, so I made a new account (this). Eventually I got in contact with one and I got in a long conversation with one of them about how I am never allowed to make dupes and had to thoroughly explain why it was justified.

    Your best bet might be using a new account unless they contact you :unsure:
     
  6. x65943

    x65943 the end is nigh, buy doge coin
    Global Moderator

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    My suggestion is to go to the irc and ask the mods personally. This would have been a better idea than creating a new account.
     
    VinsCool likes this.
  7. Deleted User

    Deleted User Newbie

    Well that's if any of the mods are on. The times i'm on irc even at some of the busiest times I never see them active. Maybe i'm wrong.

    Good luck nxwing. We need more mods in this timezone.
     
  8. x65943

    x65943 the end is nigh, buy doge coin
    Global Moderator

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    They're usually on, but don't talk much. If you mention them by name though - they will be more likely to respond. Costello's on a lot at night (morning for him as he's in China).

    The IRC is awesome because you can have a normal conversation with the mods, and sometimes Smea comes on too.
     
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  9. lcie nimbus

    lcie nimbus 100th degree asskicker
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    @Chary can you guys do anything to help him ?
     
  10. VinsCool

    VinsCool Persona Secretiva Felineus
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    This. They are easily reacheable there.
     
    x65943 likes this.
  11. Deleted User

    Deleted User Newbie

    Dang really? I suspected he lives somewhere in Europe (Britain/Germany/Middle East). Well he's online right now.
     
  12. Chary

    Chary Never sleeps
    Chief Editor

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    I'll forward this thread to the chief editor. That's about all I can do.
     
    lcie nimbus likes this.
  13. Minox

    Minox Thanks for the fish
    Former Staff

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    This was resolved two days ago.
     
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