how do i fix this problem...

Discussion in 'Computer Games and General Discussion' started by SILENT_HUNTRESS, Aug 15, 2012.

  1. SILENT_HUNTRESS
    OP

    SILENT_HUNTRESS CIERA BAKUFU

    Newcomer
    15
    6
    Aug 12, 2012
    United States
    on a game.
    i did not know where else to post this since it is computer/internet related so i am posting it here and sorry if i posted in the wrong section.my internet speed is very low and it is not what it should be so i am wondering how this can be fixed.here is what it says my speed is and any help or advice is welcomed.
    [​IMG]
     
  2. ComeTurismO

    ComeTurismO CTO

    Member
    2,930
    5,519
    Sep 18, 2011
    Canada
    4:54 PM
  3. Ryupower

    Ryupower Brood

    Member
    2,876
    412
    Oct 8, 2007
    United States
    call your ISP
    reboot you modem
     
  4. Originality

    Originality Chibi-neko

    Member
    5,324
    773
    Apr 21, 2008
    London, UK
    First, has it always been this slow or is this something recent?

    After you answer that... There are a lot of things that can slow an Internet connection down, primarily starting with how you're physically connected to your ISP and DNS. If your phone line is copper instead of fibre optic, if your phone relay is densely populated (e.g. By a block of flats), if your telephone exchange (or cable service) is experiencing heavy bandwidth (peak times). And that's just the line - it says nothing about the ISP, the servers, your own local network, your router/modem, or any satellite relays between you and the server.

    The best way to investigate the cause behind slow internets... Call your ISP. They should be able to tell you if anything is off on their end, and if not, they should be able to track down any interfering factors along the line.
     
  5. SILENT_HUNTRESS
    OP

    SILENT_HUNTRESS CIERA BAKUFU

    Newcomer
    15
    6
    Aug 12, 2012
    United States
    on a game.
    it was never this slow before and i already defragged the computer and i even reset the modem and router,but it is like not even reset works well.i even ran a virus scan in many areas of the computer and there was none.
     
  6. Zetta_x

    Zetta_x The Insane Statistician

    Member
    1,844
    257
    Mar 4, 2010
    United States
    Seeing as download speeds are significantly lower than upload speeds (when typically it's the other way around) that indicates a higher probability it's the router.

    Let me guess, you should have a 1.5 download?
     
  7. SILENT_HUNTRESS
    OP

    SILENT_HUNTRESS CIERA BAKUFU

    Newcomer
    15
    6
    Aug 12, 2012
    United States
    on a game.
    @[member='Zetta_x']
    i do not know what the download speed was before,but it was much faster to download and almost the same to upload.i asked my dad and he said the router dates back to 2007 and the ISP keeps saying nothing is wrong with the router,but even my dad knows that the speed is incorrect and said he will have to buy a better router.we do have a fiber optic's cable connection.
     
  8. Zetta_x

    Zetta_x The Insane Statistician

    Member
    1,844
    257
    Mar 4, 2010
    United States
    Can you go straight from modem ---> computer to see if that fixes the problem?
     
  9. SILENT_HUNTRESS
    OP

    SILENT_HUNTRESS CIERA BAKUFU

    Newcomer
    15
    6
    Aug 12, 2012
    United States
    on a game.
    if i knew how,but i am computer illiterate when it comes to this and it might be better if my dad does it since he bought it.
     
    1 person likes this.
  10. Zetta_x

    Zetta_x The Insane Statistician

    Member
    1,844
    257
    Mar 4, 2010
    United States
    Definitely,

    The way it works is that line from house ---> modem ---> router; the same cord that plugs into the router (unless it's a RF cable connecting between the two) would plug into your computer. I take it you are using a wireless connection to the computer?
     
  11. SILENT_HUNTRESS
    OP

    SILENT_HUNTRESS CIERA BAKUFU

    Newcomer
    15
    6
    Aug 12, 2012
    United States
    on a game.
    yes because the cable for landline got torn up by the dog and cats...
     
  12. Ubuntuの刀

    Ubuntuの刀 :^D

    Member
    377
    210
    Apr 12, 2009
    United States
    www.flashget.com

    Use. It. Now.
    Meh if your speed is that bad, then call up your ISP.