Horrible Kingston

Discussion in 'R4 DS' started by mrxle3, Mar 2, 2007.

  1. mrxle3
    OP

    mrxle3 Member

    Newcomer
    2
    Jul 8, 2006
    United States
    California
    So after nearly 2 weeks, I still haven't received my replacement microSD card from Kingston. Sent in the Taiwanese one for a Japanese one, and now my R4 has been sitting collecting dust.
     
  2. wuka

    wuka Member

    Newcomer
    1
    Dec 23, 2006
    When I sent in a card recently, it took about 7 days w/ free shipping both ways. But that was a straight replacement for a broken card. I didn't request a Japanese version... maybe they handle that differently. 2 weeks sounds like they lost it though... Call them up I guess.
     
  3. mrxle3
    OP

    mrxle3 Member

    Newcomer
    2
    Jul 8, 2006
    United States
    California
    Oops I forgot to mention the source of my anger. So they told me 2 weeks ago that the Japanese card was on backorder...that's fine and understandable. However, after I called today, I found out from the lady on the phone that my card had actually been sitting on one of the techie's desk for 9 days already. 9 days. After a round of apologies I just hung up. I SHOULD receive the card on Monday, but considering their poor service I don't have my hopes up.
     
  4. DEF-

    DEF- GBAtemp Regular

    Member
    2
    Feb 25, 2003
    Sweden
    Probally better to search for a store where you are guaranteed a Japanese Kingston right away, instead of doing the swap.

    But yeah, bad customer service to have it sitting there for 9 days without getting it done. Should have been an extremly easy swap.
     
  5. pcsoon

    pcsoon Member

    Newcomer
    1
    Jan 28, 2007
    United States
    I've boughten two cards from kingston.com on separate orders. Both have been Japanese and took less than a week to get them.
     
  6. darksavior

    darksavior GBAtemp Regular

    Member
    1
    Dec 2, 2006
    United States
    Last week my taiwan microsd wouldn't read anymore..so on monday i went to the RMA website and filled it out how it was defective and needed a new one. I also requested a japanese version, pointing out the differences, how its unfair. Got a reply on wednesday. well today's friday and a japanese microsd came in the mail [​IMG]

    I did the advance replacement. Which means the credit card will be charged $13 if I don't send mine in 10days after getting the replacement. I'll send mine soon. They'll pay for the fedex shipping. I suggest whoever sends their back also do this. Money talks. Even for kingston.
     
  7. mrxle3
    OP

    mrxle3 Member

    Newcomer
    2
    Jul 8, 2006
    United States
    California
    I did the advanced replacement as well. They should pay ME $13 for my troubles [​IMG]
     
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