So I have to be free tech support for everyone. Today I have to help someone out since their hard drive got wiped.
Anyway, this problem is something I can't figure out.
The "client" has a scanner: Canon CanoScan LiDE 200
I, the "tech support", get to install it.
Well, I run the setup program, all seems easy, and follow the instructions. I plug in the scanner, and... what's this?
Installation FAILED!!!!!!!!!!!!!! Doesn't even show up in Device Manager! WTF?!?!?!
This is what I found out.
Apparently it's a registry problem. I contacted Canon support, but no answer after about 5 days.
Googling doesn't bring up too much info except about the magical "imagedevicekey" registry file that appears to fix the problem.
That's what I contacted Canon support for. They still haven't contacted me.
So what am I supposed to do? Nothing seems to work! Help! I need an answer quick!
Anyway, this problem is something I can't figure out.
The "client" has a scanner: Canon CanoScan LiDE 200
I, the "tech support", get to install it.
Well, I run the setup program, all seems easy, and follow the instructions. I plug in the scanner, and... what's this?
QUOTE said:"The required section was not found in the INF."
Installation FAILED!!!!!!!!!!!!!! Doesn't even show up in Device Manager! WTF?!?!?!
This is what I found out.
Apparently it's a registry problem. I contacted Canon support, but no answer after about 5 days.
Googling doesn't bring up too much info except about the magical "imagedevicekey" registry file that appears to fix the problem.
That's what I contacted Canon support for. They still haven't contacted me.
So what am I supposed to do? Nothing seems to work! Help! I need an answer quick!