Lots of times I view content on google play store.... and steam.... and some other places, that give reviews on content that is made. When I see reviews they mostly not a review at all. Is just a simple comment on how the game didn't work, and a one star score rating. "This game didn't work on my phone. I loaded it and it just was a black screen. 1 star" I mean is fine you wanted to comment on the game not working, you leave a review cause it lets others know of the experience, but is it necessary to give a one star? I can see the one star represent your comments on the game being something you disliked but cause it didn't work on your device is another thing. Wouldn't have been better to contact the person with the supplied email information and explain the problem instead? The review section is not for getting support on problems with your downloads, that what support is for.