This isn't my DSi, it's from a friend. Thing is that his niece put the game backwards and when she couldn't get it out, they used a pair of pliers. However the games won't work now and when I shake it, I can hear that something's lose on the thing. I can tell you that the carts go in nicely like they should, but they just won't work at all. They gave it to me to see if I could fix it but I prefer asking here first before trying anything weird as I haven't really worked with a DSi before, only DS Lite.