Hardware Dead pixel on my 3DS?

[jumpman1229]

So I was playing some Starfox 64 3DS when I looked closely on my top screen and saw a black dot. I immediately thought it was no biggie, just a spec of dust. So I tried to wipe it off and nothing. I believe it's actually a dead or stuck pixel. This is quite strange because I have barely used my 3DS. Maybe a total of 100 hours have been played on it. Does anyone know how to fix this? I'm quite disappointed that this happened with barely any use

 

[Snailface]

So I was playing some Starfox 64 3DS when I looked closely on my top screen and saw a black dot. I immediately thought it was no biggie, just a spec of dust. So I tried to wipe it off and nothing. I believe it's actually a dead or stuck pixel. This is quite strange because I have barely used my 3DS. Maybe a total of 100 hours have been played on it. Does anyone know how to fix this? I'm quite disappointed that this happened with barely any use

Don't even try. Take it back to the store if possible, else hit Nintendo up for a repair order.

 

[nukeboy95]

dead pixels are hard to fix

try playing this via you 3ds
if not im out of ideas

Spoiler

 

[jumpman1229]

Don't even try. Take it back to the store if possible, else hit Nintendo up for a repair order.

The thing is I got this as a gift back on Christmas of 2011 =/

dead pixels are hard to fix

try playing this via you 3ds
if not im out of ideas

Spoiler

Cool! Gonna give that a shot now!

 

[jumpman1229]

Still hasn't worked for me =\
You can see it next to the "A"
Nothing major, but frustrating to look at

 

[Paszq]

I had the same problem with my 3DS, but this was 2 weeks after buying. They gave me a new one in the shop, no Nintendo repair needed.

 

[MarioFanatic64]

If it's still under warranty, you should be able to take it back to the seller and get it traded in.

BUT they won't let you do a System Transfer. I had a similar experience shy over a year ago where I had to swap my launch 3DS out with a new one. I had to transfer it to my sister's 3DS (she gave me permission) and transfer it back to the new 3DS.

 

[Paszq]

Really? They gave me the opportunity to do this in the shop!

 

[The Real Jdbye]

That image does look like a dead pixel. The animated GIF posted above should be run for at least 24-48 hrs to ensure you've given it a fair chance at working, but other than that there's not much you can do. I have heard something about rubbing the screen hard (not too hard though) while you turn the device on but I wouldn't recommend this (that was for PC monitors but I assume it works on other devices too)

If it's still under warranty, you should be able to take it back to the seller and get it traded in.

BUT they won't let you do a System Transfer. I had a similar experience shy over a year ago where I had to swap my launch 3DS out with a new one. I had to transfer it to my sister's 3DS (she gave me permission) and transfer it back to the new 3DS.

Really? They gave me the opportunity to do this in the shop!

It obviously depends on the store.

 

[xcrimsonstormx]

Seems easiest to just take it to nintendo for a repair or swap.

 

[jumpman1229]

The problem is that the warranty has expired. Apparently through the Nintendo repair shop online, it will be $85 not including shipping and tax -___-

 

[Pedeadstrian]

The problem is that the warranty has expired. Apparently through the Nintendo repair shop online, it will be $85 not including shipping and tax -___-

At that price, you'd probably be better off selling it to someone who doesn't mind/wants to try and fix the dead pixel, and just buy another one.

 

[jumpman1229]

At that price, you'd probably be better off selling it to someone who doesn't mind/wants to try and fix the dead pixel, and just buy another one.

Yeah, I was thinking of just living with it at that price. I mean we are probably talking $100 after all repairs. Forget that!

 

[Pedeadstrian]

Yeah, I was thinking of just living with it at that price. I mean we are probably talking $100 after all repairs. Forget that!

If I didn't have A.D.D. and O.C.D., I'd totally make you an offer. But... it would extremely bother me.

 

[jumpman1229]

If I didn't have A.D.D. and O.C.D., I'd totally make you an offer. But... it would extremely bother me.

Lol you and me both have that problem

 

[totalnoob617]

Don't even try. Take it back to the store if possible, else hit Nintendo up for a repair order.

or just buy a new console , do a system transfer ,then switch the back battery cover plates(the sn is only printed on the back cover), its only 4 screws, and return it
,profit
my 3ds has had a spot on the top screen since i bought it during ambassador ,but in my case its not a dead pixel just some dust or a smudge stuck between the inside of the screen

 

[Foxi4]

There are several things you could do. Start off with the "Screen CPR" images with rapidly changing colours, then try to gently rub around the area of the pixel (preferably with a microfibre cloth to prevent scratching), if all else fails, gentle temperature treatment with a hairdryer is the last "fix" you could try in a home environment. That being said, you should be able to get a replacement screen from Nintendo so that's the route I'd go - attempting any physical repairs yourself without the necessary know-how might not only make the issue worse - you could end up breaking the system.

 

[jumpman1229]

or just buy a new console , do a system transfer ,then switch the back battery cover plates(the sn is only printed on the back cover), its only 4 screws, and return it
,profit
my 3ds has had a spot on the top screen since i bought it during ambassador ,but in my case its not a dead pixel just some dust or a smudge stuck between the inside of the screen

That might be a good idea. But isn't the serial number also found under settings?

There are several things you could do. Start off with the "Screen CPR" images with rapidly changing colours, then try to gently rub around the area of the pixel (preferably with a microfibre cloth to prevent scratching), if all else fails, gentle temperature treatment with a hairdryer is the last "fix" you could try in a home environment. That being said, you should be able to get a replacement screen from Nintendo so that's the route I'd go - attempting any physical repairs yourself without the necessary know-how might not only make the issue worse - you could end up breaking the system.

I tried rubbing the screen gently with a microfiber cloth and that didn't do too much. I don't know how long I should be arousing the dead pixel with my touch. And I tried looking up those fast color changing "stuck pixel fix" videos but the 3DS won't load up any youtube videos

 

[totalnoob617]

That might be a good idea. But isn't the serial number also found under settings?



I tried rubbing the screen gently with a microfiber cloth and that didn't do too much. I don't know how long I should be arousing the dead pixel with my touch. And I tried looking up those fast color changing "stuck pixel fix" videos but the 3DS won't load up any youtube videos

im not sure ,but the average wall mart employee are lucky if they can count to ten, nm go into 3ds settngs, i doubt anyone will check it

 

[xcrimsonstormx]

The problem is that the warranty has expired. Apparently through the Nintendo repair shop online, it will be $85 not including shipping and tax -___-

Yeah never mind your probably better off selling it.