Cant download profile?

Discussion in 'Xbox 360 - Games & Content' started by Alexander_001, Jul 3, 2017.

  1. Alexander_001

    Alexander_001 Member

    Sep 7, 2016
    Another help thread. I created my Microsoft account a while ago, and later I created a gamertag so I could play some games on my PC and my phone. Only recently did I actually get an Xbox - a 360 slim bought secondhand from CeX. So I tried to download my profile, but it came up with "Sorry, Xbox live profiles can't be downloaded right now", along with an error code (801540A9). Im knew to Xbox live, I'm a huge Nintendo guy but I know you need a paid Xbox live subscription to play online. I just want to sign in with my Microsoft account (needed to download apps), but I can't! The Microsoft website didn't help at all.
    So what? Is it refusing because my profile already has a gamertag? Has my console been banned? Somebody help!
    Last edited by Alexander_001, Jul 4, 2017
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