Psy-Phi said:
After making the payment through paypal, the site still reads you haven't paid yet, and takes you to paypal automatically to make the payment. But if you log-in to paypal separately and look at your payment history you'll see the payment to that same email address/person as complete.
That's what he means. At least, that's what's going on with mine. It's not a very good system if it requires input from the person who gets paid to go to the site and change it to completed (which is what it kind of seems like since it hasn't automatically said completed).
I'll give it until I get home from work on Monday. Because that will be Tuesday in Hong Kong. If it's not complete I'm canceling payment through paypal until they talk to me.
What's happening is that on the paypal end, the payment is completed. However on the shops end, the people handling the orders need to confirm that that payment has been made. But since they don't work regular hours on the weekend, that payment has never been manually altered to "completed". It will be when regular business hours resume.
They need to verify that a payment has been made before they can sign off on the shipping guys moving forward with shipping it out, but they aren't there at the moment to do that.