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It got past this screen on my phone in 2 seconds. On my mum's phone though, it's stuck. No matter how long we wait, nothing happens. It's been running in the background since yesterday, as a matter of fact. I opened the app today to check if it's finished by now, and it was still doing this.
The phone is a Nokia 5 (TA-1024). It's on the stock ROM, on the latest update (8.0.0).
- Force stopping the app
- Deleting the cache, then force stopping the app
- Deleting all app data, then force stopping the app
- Enabling every permission, then force stopping the app
- Rebooting the phone
- Deleting the cache, then force stopping the app
- Deleting all app data, then force stopping the app
- Enabling every permission, then force stopping the app
- Rebooting the phone
Uninstalling and reinstalling it is not an option, as it's a system app.
EDIT: it's resolved.
Last edited by smileyhead,