It got past this screen on my phone in 2 seconds. On my mum's phone though, it's stuck. No matter how long we wait, nothing happens. It's been running in the background since yesterday, as a matter of fact. I opened the app today to check if it's finished by now, and it was still doing this. The phone is a Nokia 5 (TA-1024). It's on the stock ROM, on the latest update (8.0.0). List of things I've tried - Force stopping the app - Deleting the cache, then force stopping the app - Deleting all app data, then force stopping the app - Enabling every permission, then force stopping the app - Rebooting the phone Uninstalling and reinstalling it is not an option, as it's a system app. EDIT: it's resolved.