Adobe Photoshop: Could not complete request because of a program error

coxcox

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Greetings.

I have a problem with my Photoshop .psd file which was created six month ago.
When i try to open it i get an error message "Could not complete your request because of a program error"
Can anyone provide some direction on how to troubleshoot this?
How to fix damage psd file?

Regards,

Patrick
 
Last edited by coxcox,

cearp

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and everything else is ok? your photoshop works, other psds are ok?
maybe you can upload and see it it happens to other people too.


let's hope you haven't spent hours and hours discovering an exploit in photoshop with your specially crafted psd, that will give you full control over who ever helps you out :D
 

ssloan

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Hello coxcox,
Look in your Photoshop preferences folder for the file PSErrorLog.txt
(Library/Preferences/Photoshop CC Settings/PSErrorLog.txt)
That file is a log of program errors - it doesn't catch everything, but with luck it'll catch this error.
Copy the last few lines in that file and post them here.
If it useless try Photoshop Fix Toolbox Link: https://www.fixtoolbox.com/photoshopfix.html
This application can restore the data from all versions of Adobe Photoshop.

Regards,
Troy
 
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