UPDATE: Regarding the recent 3DS banwave

fb-3ds-400x400.jpg

It appears that users are being banned from 3DS online services, en masse. There's no direct cause right now, and seemingly no linking factor. This post is meant as an announcement for users, to be wary, and that GBAtemp will keep you updated as soon as more info rolls in. If you have been banned, please post in the thread below, and we will try to keep tabs on the situation. To be extra sure, it can't hurt to turn off your 3DS's wireless capabilities, so you might as well do that for now.

Edit 1: it appears that e-Shop access isn't restricted if you are banned.

Edit 2: A caller to Nintendo reported that the company said this ban is due to "unauthorized software usage".

Edit 3: @LinkSoraZelda is collecting info. Contact him if you are banned.

Edit 4: Click and fill this out if you were BANNED.

Edit 5:
[11:28:19 PM] Clector: Curiously the page of that error in Nintendo Support website used to have this:Error Code: 002-0102 Situation: You receive the error code 002-0102 when attempting to connect online. What to Do: If you continue to experience this issue, please contact Nintendo by calling 1-800-255-3700. Representatives are available from 6 a.m. to 7 p.m., Pacific Time, 7 days a week.
[11:28:44 PM] Clector: Now it says this: What to Do: If you are experiencing this error code, your Nintendo 3DS family system has been banned due to unauthorized system modifications, play of unauthorized versions of one or more games, and/or connecting to the official game servers in violation of our terms of service. This ban is effective immediately and requests to remove the ban will not be processed.
Thanks to @Joom

Edit 6: Aurora Wright is taking another poll here

Edit 7: Not a lot is known but

There are bans happening, they are happening in all regions.
All models in the 3ds family seem to be candidates for banning.
There is no indication they will be anything other than permanent.
A game or DLC may end up being a cause but there is no one game or DLC that ties banned users together.
The cause or causes are as yet unknown, though it does seem to be related to modifications. Reports of unmodified consoles being banned are as yet unproven.
The banning is tied to something you can modify, thus you can unban. Doing it while the causes are unknown is likely only going to burn a working token though.
There are semi public tokens out there, Nintendo knows how to browse a forum as well as you so don't be surprised if they also get banned.
It does not seem to be limited to a given base firmware version, it does not seem to be limited to any one custom firmware type. There is some speculation that older hacking methods are not being hit as hard but nothing to confirm this yet.
The data collection could have happened this morning, or it could have been months in the making.
A simple check to see is checking your friends list, by itself it will not ban you.
Some are turning their wifi off. It is doubtful this will be of much use and being banned does not seem to come with any downsides that wifi being off will not also mimic.
You may have escaped a ban thus far but it could happen at any point. It could be that they stop in the future, it has happened on other consoles, but you would be living in hope rather than any particularly well founded logic.
The bans are done on the side of Nintendo's servers rather than your 3ds so there is also that.

If you hack your devices/games then their online functionality may be troubled. This has been known for decades, Nintendo seems to have finally caught up with that.

Please continue to share information with the thread or the links in previous edits.

Update 5/30

HOW TO HELP AVOID BANS (we think)​

If I was to guess from the information we have gathered since the ban wave, it seems likely that they are looking for TitleIDs that don't exist. Homebrew shows up in the activity log as the Download Play app, and fake CIA's show up as just ??????. That last one is what I'm guessing they are looking for.

If you are not banned yet or before you unban yourself, go into your friends list, choose settings, and turn off the option to "show friends what game you are playing." This will prevent you from playing games online with friends, so turn it back on when you wanna game with someone, but ALWAYS keep it off when running custom CIAs. Next, go into system settings -> internet settings -> spotpass, and turn off BOTH options. One is auto download software, the other sends system information to Nintendo. Also, make sure you don't have your favorite title set to something stupid like FBI or any other non-Nintendo CIA.

Its VERY likely that these options are what tipped off Nintendo, but we aren't 100% certain yet. The amount of banned people that had one of these options turned on was over 80% for each. If I was to assume that some of those people overlap, its very possible (but not confirmed) that 100% of banned people in the survey had at least one of those options turned on. I personally had all of them off and I have TONS of reasons for Nintendo to ban me.... yet I am not banned (yet).

Another bit of advice: Only run custom CIAs when offline, and after you close them, run a "legit" game like Smash Bros. or something before shutting down or going back online. This way your most recent title won't show up as a fake CIA

Current Theories as to what causes a ban
* SpotPass Settings: 8 users out of 46 users that were banned have SpotPass completely shut off, or SpotPass only (no friends list visibility)
* Firmware Version (Luma, Nintendo): Literally all reports ranged from 10.2+, I can get exact numbers for this if you'd like, but all firmwares were affected.
* Firmware Type (A9LH, B9S): 44 of the 126 B9S users that answered were banned, pattern was mirrored for A9LH users as well.
* Homebrew Titles such as FBI, HBL, Luma Updater, Themely, and freeShop: Literally about 98% of users both banned and unbanned had some combination of these applications installed. However the common ones were: FBI, HBL, LumaUpdater and NTR.
* Save Modification: Equal amounts of users on both sides have reported save modification in some form, either with PKSM or another save editor
* System Transfers: 188 users said that they had not previously system transfered, 61 of those users were banned; 16 users said they transferred from a hacked console, only three of them received a ban; 13 said they transferred from a stock system and likewise were banned. The rest of our sample did not answer this question.
* Activity Log Information: A majority of those who have not been banned have said they had NOT cleaned their activity logs. I can get exact numbers for this too on request.

This information is just what I've found. Like I said, there could be variables or things we haven't even checked for yet. But these are things that I feel should be disproven, at least with the current dataset we have.

  • From the information that we've gathered from some people that have used a packet sniffer such as WireShark, the following data is sent to Nintendo's online gaming servers as soon as the 3DS connects to the internet:
    • Amount of time spent online (timer stops when either the system is disconnected from the internet, or connection drops out, then starts the timer again in a new session when it reconnects to the internet).
    • The game being played and amount of time spent on it during that session.
    • The console's unique hexadecimal ID used in the LocalFriendCodeSeedB, along with it's RSA-signed signature.
    • The console's serial number in which is broadcasted from the SoC and is hard coded in the SoC.
    • Friend Code generated on the Nintendo 3DS system, if one has been generated.
    • Internet connection status (either online or offline).
    • The Nintendo Network ID, if there is one linked to it.
    • Even if the sending of SpotPass Information is switched off, or even hiding your currently playing games. It does not prevent the system from sending currently playing information to Nintendo's online gaming servers, it only hides it from your friends in your friend list (like being invisible on the forum, while mods and admins can still see you). Why? Because even people without a Friend Code on their system have been getting banned too!

  • The following data is NOT sent to Nintendo's online gaming servers:
    • The data from the Nintendo 3DS's Activity Log. Oddly enough, while Nintendo does explicitly state that they collect Activity Log data, they're actually referring to their own server's Activity Log, which always tracks every console's online activity, and keeps a record of them that is stored forever. And is only collected in increments of data through a timer and a currently playing list.
    • Games or apps that have not been played, regardless if they're legitimate or not. You only get tracked when you're online and using that game or app.
    • Using games or apps while offline. Even though it is stored on the 3DS console's Activity Log, that data is NOT sent to Nintendo's online gaming servers.
    • Custom Firmware. Though we can't rule out the possibility of them releasing a 3DS update in the future that adds such function to collect MD5 hashes of files and FIRM data and send them to Nintendo online gaming servers (which would also be updated in a maintenance).

  • Things that people think what happens with consoles, but really doesn't:
    • "LocalFriendCodeSeedB is transferred to the system upon doing a system transfer". This is false, the LocalFriendCodeSeedB remains on the system and does not move to another system.
    • "The console generates a LocalFriendCodeSeedB upon first startup". Again, this is false, the LocalFriendCodeSeedB is made during the manufacturing process at Foxconn. It is generated at the factory, flashed to the NAND flash memory storage, then created as an account on Nintendo's online gaming server and Nintendo eShop server immediately when being manufactured. It is absolutely impossible to generate a LocalFriendCodeSeedB and be able to connect to Nintendo's online gaming server and/or Nintendo eShop server, even if you knew the RSA generation key for it. You'd end up with Error Code 002-0102 "This console's online services have been restricted by Nintendo" if you even tried (the error can either mean two things: The hexadecimal ID doesn't exist on the server, or the request to access the hexadecimal ID has been denied which in other words... banned). So a LocalFriendCodeSeedB generator will NEVER happen! Because it's not worth doing, if it can't connect.
    • Switching off "Currently Playing" information. Once again, this does not hide your online activity from Nintendo's online gaming server, it only hides it from your friends.
    • Switching off SpotPass. Nope, this too doesn't hide your online activity from Nintendo's online gaming server, it only opts-out of receiving SpotPass data, sorry.

So pretty much the bottom line is, if anyone has been using custom apps and/or titles not installed through Nintendo eShop while online in the past, guess what? You're screwed! And it is only a matter of time before your console's unique hexadecimal ID in the LocalFriendCodeSeedB is banned from Nintendo's online gaming server. This will mean, your console can't access the Friend List or play any online functions in games.

If you have been online while using custom apps and/or titles not installed through Nintendo eShop and haven't been banned yet, that's because Nintendo hasn't caught up to you yet. They're still going through each unique hexadecimal ID's Activity Log on their server, and by Activity Log, I mean the Activity Log on their server, not the 3DS console's activity log. And it will be only a matter of time before you're banned too.

Thanks to @Platinum Lucario @MadMageKefka and @ShadowEO !
 

Kourin

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While that is true, but you do realise that I wasn't responsible for getting banned, since I had no unauthorised content on my system, nor did I make any system modifications to the system that got banned. If it was some other 3DS, it would've been understandable, but not my good New White 3DS system that I've worked so hard for well over 6 years of progress (including the progress from the Aqua Blue 3DS) that I've done, along with all the friends that I've got added on my 3DS system. Since my console is forever banned just because they think I had unauthorised software, I can tell you that I'm not going to start over from scratch, that's for sure, in fact it has put me off ever buying or even let alone, playing any games ever again.
If they banned you by mistake, call them up. Since you're apparently completely innocent you should be unbanned with ease since it was all a mistake.
Sorry if I'm coming off as a dick but either they made a mistake you could have easily cleared up or you're lying and you did break their TOS
 

raido

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Btw, is there any new firmware update? I'm running ofw 11.4 and there's a pop up message requesting to update my system since yesterday.
 

Reaga

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After all these bans, I wonder who's crazy enough to let their consoles update to the latest firm.
This guy. Updating isn't likely to get you caught anymore than other online activity. So unless I plan to stay completely offline, which would negate the benefit of remaining unbanned, there's no reason not to update.
 

jt_1258

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If they banned you by mistake, call them up. Since you're apparently completely innocent you should be unbanned with ease since it was all a mistake.
Sorry if I'm coming off as a dick but either they made a mistake you could have easily cleared up or you're lying and you did break their TOS
iirc the type of ban is one they(nintendo) have said is permanent and non negotiable
 

JoycieC

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Just a quick question, as I don't want to fish through almost 500 pages for the answer.

Did anyone who got banned buy anything from the eShop?

Everyone I know so far that got a ban didn't purchase anything, whereas those who did (myself included) did not get banned.
My partner recently did a system transfer from an O3DSXL to a n3DSXL just before this fiasco started, the O3DSXL is not banned but the n3DSXL did get banned (as her eShop purchases were technically done on the O3DSXL). Her n3DSXL is now unbanned using the old one's seed.

My apologies if this has been covered before, just thought I'd ask as it's the only link I've found amongst my friends.
 

jt_1258

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Just a quick question, as I don't want to fish through almost 500 pages for the answer.

Did anyone who got banned buy anything from the eShop?

Everyone I know so far that got a ban didn't purchase anything, whereas those who did (myself included) did not get banned.
My partner recently did a system transfer from an O3DSXL to a n3DSXL just before this fiasco started, the O3DSXL is not banned but the n3DSXL did get banned (as her eShop purchases were technically done on the O3DSXL). Her n3DSXL is now unbanned using the old one's seed.

My apologies if this has been covered before, just thought I'd ask as it's the only link I've found amongst my friends.
Are you suggesting they may be granting amnesty of sorts to those who have given traceable contribution to them?
I feel like this is unlikely but until further research I have no idea
Update as of this post: Still not banned
 

Reaga

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Are you suggesting they may be granting amnesty of sorts to those who have given traceable contribution to them?
I feel like this is unlikely but until further research I have no idea
Update as of this post: Still not banned
I don't know. If you can show a purchase (especially ones not including games used to hack the system), you show less of a tendency for piracy. If you buy games and don't cheat online, your unauthorized software may appear benign.

It's wishful thinking, but if it hasn't been looked into it could be worth it. Yeah, it means CFW users would basically be paying to stay online but paying for games is the right way to go if you can afford to anyway. Even with CFW I bought a hard copy of 7th Dragon VFD
 

JoycieC

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I don't know. If you can show a purchase (especially ones not including games used to hack the system), you show less of a tendency for piracy. If you buy games and don't cheat online, your unauthorized software may appear benign.

It's wishful thinking, but if it hasn't been looked into it could be worth it. Yeah, it means CFW users would basically be paying to stay online but paying for games is the right way to go if you can afford to anyway. Even with CFW I bought a hard copy of 7th Dragon VFD

I came to this idea when I considered that out of 8 systems only one of them has received a ban, that one being my partner's n3DSXL which is the most recent one and technically never bought anything from the eShop (its content came from System Transfer) whereas the others have.

Out of all the connections between us this is the one to stand out the most and I'm surprised this sort of question hasn't been asked before.

#1 - O3DS - Not banned / Has eShop Purchase
#2 - O3DS - Not banned / Has eShop Purchase
#3 - O3DS - Not banned / Has eShop Purchase
#4 - O3DSXL - Not banned / Has eShop Purchase
#5 - O3DSXL - Not banned / Has eShop Purchase
#6 - 2DS - Not banned / Has eShop Purchase
#7 - n3DS - Not banned / Has eShop Purchase (Content also came from #1)
#8 - n3DSXL - Banned / Has no eShop Purchase (Content came from System Transfer, unbanned using #4 Seed)

Perhaps if others could chime in it might help answer some questions.

I suppose if you look at it from this perspective it might make sense:

Nintendo has a clear list of every console that has unauthorised content on it, of which they filter the list to those who have and have not purchased content from the eShop.

After filtering said list, all of those who have not purchased content from the eShop prior to the use of unauthorised content are likely never to purchase content from the eShop due to the ease of use and availability of applications such as FreeShop, thus those consoles are banned from online services on a non-negotiable stance.
 
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Reaga

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I came to this idea when I considered that out of 8 systems only one of them has received a ban, that one being my partner's n3DSXL which is the most recent one and technically never bought anything from the eShop (its content came from System Transfer) whereas the others have.

Out of all the connections between us this is the one to stand out the most and I'm surprised this sort of question hasn't been asked before.

#1 - O3DS - Not banned / Has eShop Purchase
#2 - O3DS - Not banned / Has eShop Purchase
#3 - O3DS - Not banned / Has eShop Purchase
#4 - O3DSXL - Not banned / Has eShop Purchase
#5 - O3DSXL - Not banned / Has eShop Purchase
#6 - 2DS - Not banned / Has eShop Purchase
#7 - n3DS - Not banned / Has eShop Purchase (Content also came from #1)
#8 - n3DSXL - Banned / Has no eShop Purchase (Content came from System Transfer, unbanned using #4 Seed)

Perhaps if others could chime in it might help answer some questions.

I suppose if you look at it from this perspective it might make sense:

Nintendo has a clear list of every console that has unauthorised content on it, of which they filter the list to those who have and have not purchased content from the eShop.

After filtering said list, all of those who have not purchased content from the eShop prior to the use of unauthorised content are likely never to purchase content from the eShop due to the ease of use and availability of applications such as FreeShop, thus those consoles are banned from online services on a non-negotiable stance.
I still find it unlikely, your sample size is to small to be certain. But yeah, let's get some more samples.

Consider mine your 9th:
#9 - n3DSXL - Not banned / Has eShop Purchases (Though all came from before CFW)

Just beware that if we find one user with eShop purchases who got hit during the ban wave and has CFW, that could blow the theory out the water.
 

sieroi

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I came to this idea when I considered that out of 8 systems only one of them has received a ban, that one being my partner's n3DSXL which is the most recent one and technically never bought anything from the eShop (its content came from System Transfer) whereas the others have.

Out of all the connections between us this is the one to stand out the most and I'm surprised this sort of question hasn't been asked before.

#1 - O3DS - Not banned / Has eShop Purchase
#2 - O3DS - Not banned / Has eShop Purchase
#3 - O3DS - Not banned / Has eShop Purchase
#4 - O3DSXL - Not banned / Has eShop Purchase
#5 - O3DSXL - Not banned / Has eShop Purchase
#6 - 2DS - Not banned / Has eShop Purchase
#7 - n3DS - Not banned / Has eShop Purchase (Content also came from #1)
#8 - n3DSXL - Banned / Has no eShop Purchase (Content came from System Transfer, unbanned using #4 Seed)

Perhaps if others could chime in it might help answer some questions.

I suppose if you look at it from this perspective it might make sense:

Nintendo has a clear list of every console that has unauthorised content on it, of which they filter the list to those who have and have not purchased content from the eShop.

After filtering said list, all of those who have not purchased content from the eShop prior to the use of unauthorised content are likely never to purchase content from the eShop due to the ease of use and availability of applications such as FreeShop, thus those consoles are banned from online services on a non-negotiable stance.

Never purchased anything from the eShop, not banned.

Spotpass data sending and Friends List sharing functionality turned off from day one.
 

Youabra

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That would be me.
And me too. I'm 100% sure i've bought stuff while having CFW.

Anyway, seeing that there's still people making theories, i want to say mine too.

As we know, there are people who has homebrew cia in their 3ds and aren't banned. This probably means that Nintendo was not looking for weird titles in the console.

However, what if they searched for modified files? Not ALH9 or B9S files. I'm talking about stuff like ,for example, a 3ds with an AGB_FIRM that has been edited at some point even if right know has the original installed back.

To put an example of what i'm trying to say, imagine if you have a desk with one drawer (aka the original AGB_FIRM) made of wood. Now imagine if someone replaced it with a drawer made of plastic, and then later put the wood one back. Sure, it's back to normal, but wouldn't be some kind of 'mark' on the desk that indicates that someone removed the drawer at some point?
(Maybe i'm looking too far in this one. :rofl2:)

Or maybe they went for something more simple, like the Play Coins. I'm sure that if an user with 27 Play Coins magically gained 300 coins, it would be a dead giveaway that he's using something to modify it.

And these are my theories. Feel free to deny/laugh at them if you want. I can take it. I think. :unsure:
 
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Reaga

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Well, there goes that. It was wishful thinking. I seriously think they just pulled a random set of CFW users for a warning to others as an attempt to lower the amount of CFW usage and possibly encourage those who weren't banned to uninstall it.
 

jt_1258

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Well, there goes that. It was wishful thinking. I seriously think they just pulled a random set of CFW users for a warning to others as an attempt to lower the amount of CFW usage and possibly encourage those who weren't banned to uninstall it.
scare tactics ehh, I suppose better to scare them and still buy then get rid of them period
 

Tzuba

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I still find it unlikely, your sample size is to small to be certain. But yeah, let's get some more samples.

Consider mine your 9th:
#9 - n3DSXL - Not banned / Has eShop Purchases (Though all came from before CFW)

Just beware that if we find one user with eShop purchases who got hit during the ban wave and has CFW, that could blow the theory out the water.

Eshop purchases have nothing to do with it. I got hit with the banwave during the Pokemon Sun and Moon launch and I had a ton of eshop purchases. Now I can't even access the eshop anymore. I was able to unban myself from online play but I can never use the eshop on my 3DS again.
 

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