Android help!! my android samsung galaxy j5 prime, cannot turn on!!

Sathya

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see this picture : phone only stuck like that. dosent wont turn on, please help me.
s
Im sorry i cant upload the image. My phone the screen dosent turn on, only red lamp is turn on like when i charge the phone.
 
Last edited by Sathya,
D

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Can you attach that picture instead? It looks like it's impossible to view it.
 
D

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Hold Volume Up+Power and see if recovery boots up.
If it doesn't then you need to reflash firmware since it's so common for these phones to fuck itself over that it's annoying. (To access download mode: Volume Down+Home+Power (or up))
 

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