UPDATE: Regarding the recent 3DS banwave

fb-3ds-400x400.jpg

It appears that users are being banned from 3DS online services, en masse. There's no direct cause right now, and seemingly no linking factor. This post is meant as an announcement for users, to be wary, and that GBAtemp will keep you updated as soon as more info rolls in. If you have been banned, please post in the thread below, and we will try to keep tabs on the situation. To be extra sure, it can't hurt to turn off your 3DS's wireless capabilities, so you might as well do that for now.

Edit 1: it appears that e-Shop access isn't restricted if you are banned.

Edit 2: A caller to Nintendo reported that the company said this ban is due to "unauthorized software usage".

Edit 3: @LinkSoraZelda is collecting info. Contact him if you are banned.

Edit 4: Click and fill this out if you were BANNED.

Edit 5:
[11:28:19 PM] Clector: Curiously the page of that error in Nintendo Support website used to have this:Error Code: 002-0102 Situation: You receive the error code 002-0102 when attempting to connect online. What to Do: If you continue to experience this issue, please contact Nintendo by calling 1-800-255-3700. Representatives are available from 6 a.m. to 7 p.m., Pacific Time, 7 days a week.
[11:28:44 PM] Clector: Now it says this: What to Do: If you are experiencing this error code, your Nintendo 3DS family system has been banned due to unauthorized system modifications, play of unauthorized versions of one or more games, and/or connecting to the official game servers in violation of our terms of service. This ban is effective immediately and requests to remove the ban will not be processed.
Thanks to @Joom

Edit 6: Aurora Wright is taking another poll here

Edit 7: Not a lot is known but

There are bans happening, they are happening in all regions.
All models in the 3ds family seem to be candidates for banning.
There is no indication they will be anything other than permanent.
A game or DLC may end up being a cause but there is no one game or DLC that ties banned users together.
The cause or causes are as yet unknown, though it does seem to be related to modifications. Reports of unmodified consoles being banned are as yet unproven.
The banning is tied to something you can modify, thus you can unban. Doing it while the causes are unknown is likely only going to burn a working token though.
There are semi public tokens out there, Nintendo knows how to browse a forum as well as you so don't be surprised if they also get banned.
It does not seem to be limited to a given base firmware version, it does not seem to be limited to any one custom firmware type. There is some speculation that older hacking methods are not being hit as hard but nothing to confirm this yet.
The data collection could have happened this morning, or it could have been months in the making.
A simple check to see is checking your friends list, by itself it will not ban you.
Some are turning their wifi off. It is doubtful this will be of much use and being banned does not seem to come with any downsides that wifi being off will not also mimic.
You may have escaped a ban thus far but it could happen at any point. It could be that they stop in the future, it has happened on other consoles, but you would be living in hope rather than any particularly well founded logic.
The bans are done on the side of Nintendo's servers rather than your 3ds so there is also that.

If you hack your devices/games then their online functionality may be troubled. This has been known for decades, Nintendo seems to have finally caught up with that.

Please continue to share information with the thread or the links in previous edits.

Update 5/30

HOW TO HELP AVOID BANS (we think)​

If I was to guess from the information we have gathered since the ban wave, it seems likely that they are looking for TitleIDs that don't exist. Homebrew shows up in the activity log as the Download Play app, and fake CIA's show up as just ??????. That last one is what I'm guessing they are looking for.

If you are not banned yet or before you unban yourself, go into your friends list, choose settings, and turn off the option to "show friends what game you are playing." This will prevent you from playing games online with friends, so turn it back on when you wanna game with someone, but ALWAYS keep it off when running custom CIAs. Next, go into system settings -> internet settings -> spotpass, and turn off BOTH options. One is auto download software, the other sends system information to Nintendo. Also, make sure you don't have your favorite title set to something stupid like FBI or any other non-Nintendo CIA.

Its VERY likely that these options are what tipped off Nintendo, but we aren't 100% certain yet. The amount of banned people that had one of these options turned on was over 80% for each. If I was to assume that some of those people overlap, its very possible (but not confirmed) that 100% of banned people in the survey had at least one of those options turned on. I personally had all of them off and I have TONS of reasons for Nintendo to ban me.... yet I am not banned (yet).

Another bit of advice: Only run custom CIAs when offline, and after you close them, run a "legit" game like Smash Bros. or something before shutting down or going back online. This way your most recent title won't show up as a fake CIA

Current Theories as to what causes a ban
* SpotPass Settings: 8 users out of 46 users that were banned have SpotPass completely shut off, or SpotPass only (no friends list visibility)
* Firmware Version (Luma, Nintendo): Literally all reports ranged from 10.2+, I can get exact numbers for this if you'd like, but all firmwares were affected.
* Firmware Type (A9LH, B9S): 44 of the 126 B9S users that answered were banned, pattern was mirrored for A9LH users as well.
* Homebrew Titles such as FBI, HBL, Luma Updater, Themely, and freeShop: Literally about 98% of users both banned and unbanned had some combination of these applications installed. However the common ones were: FBI, HBL, LumaUpdater and NTR.
* Save Modification: Equal amounts of users on both sides have reported save modification in some form, either with PKSM or another save editor
* System Transfers: 188 users said that they had not previously system transfered, 61 of those users were banned; 16 users said they transferred from a hacked console, only three of them received a ban; 13 said they transferred from a stock system and likewise were banned. The rest of our sample did not answer this question.
* Activity Log Information: A majority of those who have not been banned have said they had NOT cleaned their activity logs. I can get exact numbers for this too on request.

This information is just what I've found. Like I said, there could be variables or things we haven't even checked for yet. But these are things that I feel should be disproven, at least with the current dataset we have.

  • From the information that we've gathered from some people that have used a packet sniffer such as WireShark, the following data is sent to Nintendo's online gaming servers as soon as the 3DS connects to the internet:
    • Amount of time spent online (timer stops when either the system is disconnected from the internet, or connection drops out, then starts the timer again in a new session when it reconnects to the internet).
    • The game being played and amount of time spent on it during that session.
    • The console's unique hexadecimal ID used in the LocalFriendCodeSeedB, along with it's RSA-signed signature.
    • The console's serial number in which is broadcasted from the SoC and is hard coded in the SoC.
    • Friend Code generated on the Nintendo 3DS system, if one has been generated.
    • Internet connection status (either online or offline).
    • The Nintendo Network ID, if there is one linked to it.
    • Even if the sending of SpotPass Information is switched off, or even hiding your currently playing games. It does not prevent the system from sending currently playing information to Nintendo's online gaming servers, it only hides it from your friends in your friend list (like being invisible on the forum, while mods and admins can still see you). Why? Because even people without a Friend Code on their system have been getting banned too!

  • The following data is NOT sent to Nintendo's online gaming servers:
    • The data from the Nintendo 3DS's Activity Log. Oddly enough, while Nintendo does explicitly state that they collect Activity Log data, they're actually referring to their own server's Activity Log, which always tracks every console's online activity, and keeps a record of them that is stored forever. And is only collected in increments of data through a timer and a currently playing list.
    • Games or apps that have not been played, regardless if they're legitimate or not. You only get tracked when you're online and using that game or app.
    • Using games or apps while offline. Even though it is stored on the 3DS console's Activity Log, that data is NOT sent to Nintendo's online gaming servers.
    • Custom Firmware. Though we can't rule out the possibility of them releasing a 3DS update in the future that adds such function to collect MD5 hashes of files and FIRM data and send them to Nintendo online gaming servers (which would also be updated in a maintenance).

  • Things that people think what happens with consoles, but really doesn't:
    • "LocalFriendCodeSeedB is transferred to the system upon doing a system transfer". This is false, the LocalFriendCodeSeedB remains on the system and does not move to another system.
    • "The console generates a LocalFriendCodeSeedB upon first startup". Again, this is false, the LocalFriendCodeSeedB is made during the manufacturing process at Foxconn. It is generated at the factory, flashed to the NAND flash memory storage, then created as an account on Nintendo's online gaming server and Nintendo eShop server immediately when being manufactured. It is absolutely impossible to generate a LocalFriendCodeSeedB and be able to connect to Nintendo's online gaming server and/or Nintendo eShop server, even if you knew the RSA generation key for it. You'd end up with Error Code 002-0102 "This console's online services have been restricted by Nintendo" if you even tried (the error can either mean two things: The hexadecimal ID doesn't exist on the server, or the request to access the hexadecimal ID has been denied which in other words... banned). So a LocalFriendCodeSeedB generator will NEVER happen! Because it's not worth doing, if it can't connect.
    • Switching off "Currently Playing" information. Once again, this does not hide your online activity from Nintendo's online gaming server, it only hides it from your friends.
    • Switching off SpotPass. Nope, this too doesn't hide your online activity from Nintendo's online gaming server, it only opts-out of receiving SpotPass data, sorry.

So pretty much the bottom line is, if anyone has been using custom apps and/or titles not installed through Nintendo eShop while online in the past, guess what? You're screwed! And it is only a matter of time before your console's unique hexadecimal ID in the LocalFriendCodeSeedB is banned from Nintendo's online gaming server. This will mean, your console can't access the Friend List or play any online functions in games.

If you have been online while using custom apps and/or titles not installed through Nintendo eShop and haven't been banned yet, that's because Nintendo hasn't caught up to you yet. They're still going through each unique hexadecimal ID's Activity Log on their server, and by Activity Log, I mean the Activity Log on their server, not the 3DS console's activity log. And it will be only a matter of time before you're banned too.

Thanks to @Platinum Lucario @MadMageKefka and @ShadowEO !
 

nitroBW

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If you ran fbi or that pirated cia while connected to the internet, there may be a ban incoming in the future.

if both were ran with wi-fi off, you are probably safe.

--------------------- MERGED ---------------------------


Legit CIAs should be fine, and as long as the theme editor was a .3dsx, you should be okay.

--------------------- MERGED ---------------------------


YOU CAN'T.

There is no workaround. any CIA that requires that you be online is not safe unless it was obtained legitimately from nintendo.

Considering that homebr3w has VC injects on it, some of them pirated (and nintendo can easily verify that), don't expect nintendo to not ban you just for running that one.
You certainly can clean your aciltivity log, wifh cthulhu, if that really helps is debatable though.
 

nitroBW

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So if I understand it right, you should not use freeshop or ciangel any more bc you are online while using those and Nintendo sees that. So is there a way to still get games through nintendo's servers without having to run ciangel or freeshop while online?
It doesn't really matter which title you play, Nintendo is able to collect data once you are connected to the internet. Playing any unauthorized software might cause a ban faster than playing your legitimate bought games, we don't know.
Turning off your wifi on the console is the only way of "staying safe", but probably most of us are in their logs anyway :s

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Zaphod77

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Doesn't help. nintendo recieves "currently playing" info for all carts and cias if you are online.

And even if you somehow block telemetry, don't expect to be able to play online and get away with it, as that has its' own telemetry that can't be blocked.

Only reason legit cias are safe is because they system transfer.

say yo buy a pokemon system, and system transfer to a mario kart system. you then have two legit cias.
 
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nitroBW

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Doesn't help. nintendo recieves "currently playing" info for all carts and cias if you are online.

And even if you somehow block telemetry, don't expect to be able to play online and get away with it, as that has its' own telemetry that can't be blocked.

Only reason legit cias are safe is because they system transfer.

say yo buy a pokemon system, and system transfer to a mario kart system. you then have two legit cias.
The first statement is not confirmed, they could recieve any kind of information or even nothing.
What Platinum Lucario posted back then is speculation, but yeah, even if we blocked everything we wouldnt know whether and which data gets sent when playing online, can't stress this enough.

There is no way of being safe at all. Either we are in their logs already and we get banned sooner or later, or we aren't in their logs yet and turn off wifi which equals being banned.

Idk why people still think that this is fixable, we could already be in every log and if that is true, even sandboxing with shovelware or luma spoofing everything wouldn't help.

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Zaphod77

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I did say playing pirated cias online is never going to be safe again. it is confirmed that your console header, which nintendo can cross reference with purchase history for console id, is sent, and that cannot be blocked. it's sent for the ban check of course. :)

The ultimate solutions is probably a nintendo online sevices server emulator and dns hax. but good luck with that.
 
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Kevans

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If you ran fbi or that pirated cia while connected to the internet, there may be a ban incoming in the future.

if both were ran with wi-fi off, you are probably safe.

--------------------- MERGED ---------------------------


Legit CIAs should be fine, and as long as the theme editor was a .3dsx, you should be okay.

--------------------- MERGED ---------------------------


YOU CAN'T.

There is no workaround. any CIA that requires that you be online is not safe unless it was obtained legitimately from nintendo.

Considering that homebr3w has VC injects on it, some of them pirated (and nintendo can easily verify that), don't expect nintendo to not ban you just for running that one.

It has been nearly 2 years since I installed the theme, but as far as I can remember, I used YATA+ for creating it and then used HBL (through Ironhax) and CHMM for installing.
 

Bat420maN

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I was on arm9 with Luma, 3DS was on 11.2. It was in sleepmode for the last couple months probably since a couple of days after 11.2 came out. I am not banned as far as I can tell. Only issue I have is badge arcade is teling me my SD card is full and wont start.
 

Faolan

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So i haven't turned my 3DS on in a month, but last time I did I updated to 11.3 so i could play 100 Marios on Mario Maker. The game is downloaded from "that site" and installed using FBI, so I'm guessing whatever I do now i have a ban coming, no way around it?

My o3ds which has had everything done to it in the hacking scene since gateway first came out is still unbanned (was off for a month before the bans and was turned on to play illegal games two days after) so I think it something very recently they banned for.

Now that I think about my n3ds is the same way.
 

Kurems

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Still unbanned after 1 week.
Just changed my serial number in SecureInfo_A.
My friends and family had been impacted also with the same error code as mine.
Unbanned their consoles by the same method and are all still working online.

As I have explained with other members privately during the last week, please refer to the error code in order to see if you could unban yourself with just changing the serial number in SecureInfo_A.

I tried just now with an other console with a 002-0102 error code, and effectively, you need to change LocalFriendCodeSeed_B (by a sacrificial non-banned other console).
My method doesn't work if you are under 002-102 / 002-0120 error codes.
 

Rune

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Has there been any confirmed instances of people not turning their 3DS on in a while, and then turning on recently to find they've been banned?
I've seen many people who avoided the ban (including myself) say that they hadn't turned their 3DS on for months. Makes me wonder if Nintendo did a quick check at some point and if you were doing anything suspicious at that specific time, you were added to the ban list. Which would explain why people who weren't actively using their 3DS during that period, would've avoided detection.
Basically, maybe Nintendo aren't doing a "live check" on activity and only doing checks at any specific time that they choose to do so.
 
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Noobzilla777

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I do not know if this changes anything in your data but I bought mine in February 2017 came with 11.0 I updated to 11.2 and at 11.3 I used the downgrade method and installed luma and FBI. I then installed a bunch of CIAs through FBI. I have never used a save edit or any free app I had spotpass and nin info send all turned on. I also had my NNID linked and wifi always on however I had never even clicked or setup my friends list until after the banwave and when i went to check if I was band It made me set up my friends list for the first time and after all was fine my system is still not banded although I shut everything down right after I checked my friends list. I turned wifi and spot pass all that off I am afraid to go back online anymore

ps: I would also like to state I have never played any game online other than the mario kart 7 that came with it and that was before I used CFW
So with my CFW wifi and spotpass and NIN INFO all on but I never played online with CFW and no ban
system is :2DS NTSC CFW added at 11.3 and then updated to 11.4 not banned
sorry if this was of no help to anyone just trying to contribute
 
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TomD21

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Guys, i know someone has already asked this question, but there are 400 posts and my English is bad to read all this: if I hack a new 3ds just to use fbi and play offline pirate games now, and only play original games online I'm at risk of being banned?
 

IcyFire

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Guys, i know someone has already asked this question, but there are 400 posts and my English is bad to read all this: if I hack a new 3ds just to use fbi and play offline pirate games now, and only play original games online I'm at risk of being banned?
Yes you are. I played only original online and was banned.
 

linkenski

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But, if I generate friend code seed from my other 3DS doesn't that mean I'll get my other 3DS's friendcode on the banned console? If yes, will that not just mean that if I get banned again my unbanned 3DS also gets banned?
 

alkatraz91

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But, if I generate friend code seed from my other 3DS doesn't that mean I'll get my other 3DS's friendcode on the banned console? If yes, will that not just mean that if I get banned again my unbanned 3DS also gets banned?
if i use a friendcodesed of another 3ds that is unbanned...when one of the 2 3ds became banned...both became banned.sorry bad english
 

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