PS5 Digital repair issue: random screen loss and dashboard reset

  • Thread starter Thread starter asdrubale
  • Start date Start date
  • Views Views 789
  • Replies Replies 3

asdrubale

Well-Known Member
Newcomer
Joined
Jul 19, 2025
Messages
56
Reaction score
12
Trophies
0
Age
37
XP
188
Country
Italy
Hi everyone,
I’m having an issue with a PS5 Digital Edition (EDM-020).
The HDMI port had previously been replaced (not by me), but the soldering was done very poorly.
I removed it and installed a new HDMI port, making sure the soldering was clean and solid.
While I was at it, I also replaced a damaged USB port.
Now, the console boots up fine and displays an image, but I’m running into a strange problem:

  • The screen randomly goes black for 1–2 seconds.
  • Then, the console returns to the main dashboard.
  • For example, if I’m inside the system settings, the screen flashes black and I’m suddenly back on the home screen.

Because of this, I’m ruling out an HDMI port issue, since a faulty port would just cause a video dropout, not a full return to the home menu.


I’m currently downloading GTA V to see how it behaves in-game.


My guess is that it might be related to the SSD controller or possibly the GDDR5 memory.


Any advice or ideas would be really appreciated — thanks everyone!
 
I’ve been testing the PS5 for about 3 hours with GTA V, and the console is working perfectly!


Even in the menus, the dashboard no longer crashes.





However, if I turn it off and wait about an hour, the problem reappears, as if the console needs to “warm up” before it can function properly.
Post automatically merged:

Another detail I’ve noticed:

if I navigate through the PS5 settings while GTA V is running, the problem does not occur.
However, if I close the game and then go back into the settings, the issue comes back.
Basically, the problem only appears when the console is idle, with no game or heavy process running.


Any ideas what could be causing this?
 
Last edited by asdrubale,
I’ve been testing the PS5 for about 3 hours with GTA V, and the console is working perfectly!


Even in the menus, the dashboard no longer crashes.





However, if I turn it off and wait about an hour, the problem reappears, as if the console needs to “warm up” before it can function properly.
Post automatically merged:

Another detail I’ve noticed:

if I navigate through the PS5 settings while GTA V is running, the problem does not occur.
However, if I close the game and then go back into the settings, the issue comes back.
Basically, the problem only appears when the console is idle, with no game or heavy process running.


Any ideas what could be causing this?
I’m not sure why, but I was thinking about possibly replacing the XDPE14266A.
Since the issue only happens when the console is idle, it seems like it might not be switching power states properly.
Under load, however, the problem never occurs.
What do you guys think?
Could it also be an issue with the PSU (power supply unit)?
 
I’m not sure why, but I was thinking about possibly replacing the XDPE14266A.
Since the issue only happens when the console is idle, it seems like it might not be switching power states properly.
Under load, however, the problem never occurs.
What do you guys think?
Could it also be an issue with the PSU (power supply unit)?
Help me out 😂 Has anyone ever run into this issue? When keeping a game open and entering the system settings, the problem doesn’t occur, so I suspected it might be related to the duty-cycle generation of the XDPE14286A, since it only seems to happen when the system is idle. I’ve already replaced the XDPE, but the issue still persists! Any theories or suggestions are welcome!


Is there any way to increase the idle clock from the BIOS?
 

Site & Scene News

Popular threads in this forum