We had so many complaints since Acekard posted the pictures of fake Acekard 2i. Here is what we found. Of course, Acekard never came out to clear everything out. We don't know what happened internally within them.
What happened?
The team broke up. Some of them left and started using the original Actel design to manufacture Acekard 2i. The ones they produced came with 1.4 pre-loaded.
Why everyone was selling this version instead of the non-Actel version?
At that point, that was the only version worked. The non-Actel version had problem patching for the 1.4.
How to tell?
From outside, you could feel the chip by touching the front for the Actel chip.
How about the HWID?
The Actel one has HWID of 80 while the non-Actel one has HWID of 81. When you try to patch it, you will see HWID of 8080 or 8181 instead.
Do the Actel ones work?
Yes, they do work with Acekard firmware and AKAIO.
Are the Actel ones fake?
It depends on how you see it. The Actel one was from the original design, but was manufactured by a group who are no longer with Acekard. The group who has control over the Acekard web site can claim whatever they want to since they control the site.
How come my Actel one doesn't work?
The defective rate of Acekard is very high. Chances are you had a defective one. It does not mean you had a fake one. Again, it depends on how you define it. From the group who controls the web site, they are. But, if that applies, whoever owns the old one from the past has a fake one now by the definition.
What are you going to do with the Actel ones?
We think they are real in terms of functionality and compatibility. However, to avoid the issue of being accused selling fakes, we are getting the non-Actel ones from our supplier. We should have them later this week. We still have some of the Actel ones in stock. We do not think there are anything wrong with them. If you prefer to have the non-Actel ones, please wait till next week when we have them in stock.
Can I replace my Actel one with a non-Actel one?
Absolutely. If you don't feel comfortable with it. Open a support ticket with us. We will get it replaced.
We don't know about the ones from DX are real or fake or the same as us. We do know what we have and we do care about the issue. For those of you who purchased Ak2i from us, sorry about the confusion and trouble. Without Acekard replying to our email to them, without being able to purchase directly from them, we do not have too much control over the issue. We had to trust our suppliers and so far they had been very reliable. We learned about the problem internally at Acekard from them as well.
What happened?
The team broke up. Some of them left and started using the original Actel design to manufacture Acekard 2i. The ones they produced came with 1.4 pre-loaded.
Why everyone was selling this version instead of the non-Actel version?
At that point, that was the only version worked. The non-Actel version had problem patching for the 1.4.
How to tell?
From outside, you could feel the chip by touching the front for the Actel chip.
How about the HWID?
The Actel one has HWID of 80 while the non-Actel one has HWID of 81. When you try to patch it, you will see HWID of 8080 or 8181 instead.
Do the Actel ones work?
Yes, they do work with Acekard firmware and AKAIO.
Are the Actel ones fake?
It depends on how you see it. The Actel one was from the original design, but was manufactured by a group who are no longer with Acekard. The group who has control over the Acekard web site can claim whatever they want to since they control the site.
How come my Actel one doesn't work?
The defective rate of Acekard is very high. Chances are you had a defective one. It does not mean you had a fake one. Again, it depends on how you define it. From the group who controls the web site, they are. But, if that applies, whoever owns the old one from the past has a fake one now by the definition.
What are you going to do with the Actel ones?
We think they are real in terms of functionality and compatibility. However, to avoid the issue of being accused selling fakes, we are getting the non-Actel ones from our supplier. We should have them later this week. We still have some of the Actel ones in stock. We do not think there are anything wrong with them. If you prefer to have the non-Actel ones, please wait till next week when we have them in stock.
Can I replace my Actel one with a non-Actel one?
Absolutely. If you don't feel comfortable with it. Open a support ticket with us. We will get it replaced.
We don't know about the ones from DX are real or fake or the same as us. We do know what we have and we do care about the issue. For those of you who purchased Ak2i from us, sorry about the confusion and trouble. Without Acekard replying to our email to them, without being able to purchase directly from them, we do not have too much control over the issue. We had to trust our suppliers and so far they had been very reliable. We learned about the problem internally at Acekard from them as well.
