While a potential lawsuit brews in the background, Nintendo appears to have taken notice of the recent spike in Joy-Con drift issues. After last week's public reveal of CSK&D investigating potential legal action against the gaming giant, Nintendo has released an official statement on the matter, acknowledging the problem, though not addressing it. When contacted by multiple news outlets, Nintendo responded with the following:

At Nintendo, we take great pride in creating quality products and we are continuously making improvements to them. We are aware of recent reports that some Joy-Con controllers are not responding correctly. We want our consumers to have fun with Nintendo Switch, and if anything falls short of this goal we always encourage them to visit http://support.nintendo.com so we can help.

The company's support page has also been slightly edited, adding a direct link for consumers that are having issues with their Joy-Cons not functioning or responding correctly. It's also now easier to begin the process of sending in your Joy-Cons to be repaired by Nintendo, though this is only in effect for the United States and Canada, currently. Despite Nintendo's answer being vague and ignoring the fact that the Joy-Con drift issues could entirely be their fault, the threat of legal action does seem to have at least caused some effect for the time being.

Source

 

[Rabbid4240]

Translation: we don't care

 

[nexusmtz]

I read that statement to mean that they are aware of the reports in the media. They're acknowledging the recent media reports, not that there's actually a problem. They haven't published any numbers regarding the rate of joycon failures, so they know that the law firm doesn't currently have enough information to proceed. Of course, they already know if there has been an uptick in repairs, but they certainly didn't state that here.

 

[tech3475]

I wonder if this will end up being their RROD?

 

[sup3rgh0st]

This whole thread is people who either don't have drift and claiming they're "lucky", and people saying that Nintendo doesn't care. How many people here actually have joycon drift?

 

[mikefor20]

I had the drift. Nintendo sent me a me joycon and all is good. Had replacement over a year now. I do play mostly with the Pro Controller so that might be why I don't have the issue but so far so good.

 

[DSoryu]

This whole thread is people who either don't have drift and claiming they're "lucky", and people saying that Nintendo doesn't care. How many people here actually have joycon drift?

I had it on my right joycon, and after struggling with many issues to send it back to Nintendo for a replacement, I had to buy a joystick replacement that cost me $4. It was easy to replace, and believe me, it feels even better than the one that came from factory. On the other side, is the same model that Nintendo uses, so it will drift eventually after some time, but it may be more than the first one since I bought a Pro controller (which was a HUGE improvement in comparison).

 

[Techjunky90]

This whole thread is people who either don't have drift and claiming they're "lucky", and people saying that Nintendo doesn't care. How many people here actually have joycon drift?

My left analog has had drift since the day it came out of the box.

 

[8BitWonder]

This whole thread is people who either don't have drift and claiming they're "lucky", and people saying that Nintendo doesn't care. How many people here actually have joycon drift?

I have it in my left joycon pretty bad.
It was next to impossible to get some very precise moons in Mario Odyssey and it continues to be a pain in Bayonetta.

 

[Spider_Man]

SOME!!!

Ive gone through 3 sets of these cheap fucking things.

Nintendo strive on producing qualuty products and service.

Why the fuck is it their customer relations told me i should email my complaint to their pr team when the shit console first came out and had issues with my first set of joycons.

12 month later ive gone through 2 more.

This is nintendo though and through cheap as chips with bullshit gimmick to rake in higher profits.

Thats all they care about, recycle old shit, be cheap as possible, i mean look at its games. Nuff said.

 

[Xabring]

To be fair they would most likely need to re-engineer the whole joystick to fix this issue which does take time and money

And they have plenty of those, They should take the route Microsoft took with 360 and fix em ASAP!

Probably the replaced units are like it is with apple "repairing" stuff simply a new unit with the same design flaw that will inevitable fail again.

Indeed. because

will suffer the same fate as the problem is harware-wise .

THIS

I really hope Nintendo has/will at least fix the issue for Switch Lites.
That'll be a PITA for anyone that gets drift with one of those.

we ALL hope so, even If I don't intend to get a lite.

In the same boat here, couple pair with my launch pair having no drift issues. I'd say this comes down to peoples play styles.

Then you must have been blessed with either, gentle hands or a THICKER than average......filmsy graphite layer
watch this to know what Do i mean with that:

 

[pasc]

Thank god I don't care about the Switch.
(And even if I did... my SN30 would rock it... but I'd rather use it for my SNES..)

I'll ask, just out of curiousity: What exactly *is* "drift" ? (like "drifting away"?)

 

[Deleted User]

so, they still getting sued? because it seems like they're doing fuck-all to fix it

 

[Dubbicakes]

Then you must have been blessed with either, gentle hands or a THICKER than average......filmsy graphite layer
watch this to know what Do i mean with that:

I mean, I don't wanna brag. ;p
Also, luck can only go so far. I'm surely not lucky enough to score four of Nintendo's finest made controllers near launch that work flawlessly over a couple years of almost daily use, some more than others.

Edit// Though, that use has dwindled in the last year by nearly half after purchasing a SN30 Pro, my go to 2D platformer controller, and not a half bad 3D playformer controller when a pro controller isn't around / charged.

 

[Jiehfeng]

In the meantime why doesn't Nintendo release an update to allow deadzone adjustment? Personally I don't have this issue, but turning up the deadzone a bit should fix drifting if it's ever so slight.

 

[Lazyboss]

recent Joy-Con drift issues? Oh please this issues since day 1 and now they realise it after 2 years?

 

[8BitWonder]

In the meantime why doesn't Nintendo release an update to allow deadzone adjustment? Personally I don't have this issue, but turning up the deadzone a bit should fix drifting if it's ever so slight.

In my case (probably others too) the drift isn't slight.
It will just max out to the left and stay there periodically before it slowly re-centers.
(I've seen this in the calibration menu)

 

[GBADWB]

This whole thread is people who either don't have drift and claiming they're "lucky", and people saying that Nintendo doesn't care. How many people here actually have joycon drift?

from my sample of me and some of my friends and family who has a switch:

Myself: Has drift, right joycon first ~May 2019, Left Joycon a month later. bought March 2018 so out of warranty
Friend: ~2 months ago Bought march 2018
Roomate: returned left joycon for repair, Bought April 2018
Cousin: no problems, Bought October 2018
Another Friend: no problems, bought March 2018
Older Friend: presumably no problems, shortly after the launch shortage

For scale, I generally don't treat my controllers bad, in fact my playtime with the switch is primarily exclusive rpgs. I play games harder on the stick like smash bros using my OG gamecube controller(which the one I have since 2003 still works) and adapter, and actually had a WiiU so most of the games that were ported to the Switch from the WiiU I played the original on.

 

[Jiehfeng]

In my case (probably others too) the drift isn't slight.
It will just max out to the left and stay there periodically before it slowly re-centers.
(I've seen this in the calibration menu)

In that case it sounds pretty serious, most likely due to the small wiggle room of the analog stick. Guess a deadzone can't fix that.

 

[DSoryu]

In the meantime why doesn't Nintendo release an update to allow deadzone adjustment? Personally I don't have this issue, but turning up the deadzone a bit should fix drifting if it's ever so slight.

The problem is that the drift is inconsistent, sometimes it wiggles the joy around or recenters randomly, and that cannot be fixed with a dead-zone calibration, and by the way, the switch already has that calibration option.

 

[Jiehfeng]

The problem is that the drift is inconsistent, sometimes it wiggles the joy around or recenters randomly, and that cannot be fixed with a dead-zone calibration, and by the way, the switch already has that calibration option.

I see, I didn't realize the calibration also included deadzone adjustment. My bad.