This is among the reasons I refuse to pay for online services like Xbox Live or whatever else. They can up and ban you at any time, for any or no reason, and they don't owe you so much as an apology. Insult to injury is probably that they won't bother canceling any auto-renew you may have set up. You also end up losing access to games you paid for, and again, they don't even owe you an apology. This isn't advocacy for piracy, just that companies like Nintendo expect us to pay for a service, that they can take away on a whim, and we, the paying customer, have zero recourse.