What is the nand supposed to be named? NANDmin.bin or NAND.bin?
It depends on the type of backup he made. The default when doing the CTR transfer to 2.1 is NANDmin.bin. If he did not choose the default then it is NAND.bin.
Have him check to see if his computer is hiding extensions and to make sure it is not named NANDmin.bin.bin.






