Sims 3 crashes

Pokecix

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Having problems with Sims 3 crashing here is the crash log:

[Build info]
Application: Sims3
BuildTime: 2012-09-27-2153
BuildUser: codebuilder
BuildHost: SIMS-BUILD106
BuildConfig: Release
BuldVersion: 0.2.0.190
Commandline: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe


[System info]
Computer name: HP-PC
Computer DNS name: HP-PC
User name: HP
EA_PLATFORM: Windows on X86
OS name: Windows Vista
OS version number: 6.1.7600
OS service pack:
Debugger present: no
CPU count: 2
Processor type: x86
Processor level: 6
Processor revision: 5898
Memory load: 76%
Total physical memory: 3839 Mb
Available physical memory: 895 Mb
Total page file memory: 7676 Mb
Available page file memory: 3781 Mb
Total virtual memory: 4095 Mb
Free virtual memory: 2669 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
App version: 0.2.0.190

[Exception info]
date: 2013-03-06
time: 13.12.08
type: ACCESS_VIOLATION reading address 0x89f9a3de
address: 0x6c080f6c "C:\Windows\system32\d3d9.dll":0x0001:0x0003ff6c

[Call stack]
C:\Windows\system32\d3d9.dll
0x6c080f6c

C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x0060d816

C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x048a82a0


[Stack data]
0018a980 | 94 a9 18 00<18>c2 4b 5e 50 67 2b 15 10 e4 4d 03 | ......K^Pg+...M. |
0018a990 | 7c aa 18 00 a4 82 8a 04 49 59 04 6c c8 a9 18 00 | |.......IY.l.... |
0018a9a0 | a4 82 8a 04 97 6d 08 6c 28 c2 4b 5e 2c c2 4b 5e | .....m.l(.K^,.K^ |
0018a9b0 | 50 67 2b 15 00 00 00 00 00 00 00 00 78 ff 18 00 | Pg+.........x... |
0018a9c0 | 78 ff 18 00 54 a4 1d 6c ff ff ff ff 80 aa 18 00 | x...T..l........ |
0018a9d0 | dd cc 60 00 a0 82 8a 04 ec a9 18 00 a4 82 8a 04 | ..`............. |
0018a9e0 | 00 00 00 00 01 00 00 00 84 a9 18 00 78 ff 18 00 | ............x... |
0018a9f0 | 4c ab 1d 6c 01 00 00 00 28 27 4c 03 16 d8 60 00 | L..l....('L...`. |
0018aa00 | a0 82 8a 04 00 00 00 00 de a3 f9 89 00 00 00 00 | ................ |
0018aa10 | 7a 78 78 00 00 00 00 00 50 67 2b 15 d0 86 ab 13 | zxx.....Pg+..... |
0018aa20 | 10 e4 4d 03 d0 86 ab 13 00 00 00 00 d8 86 ab 13 | ..M............. |
0018aa30 | d0 86 ab 13 71 8b 78 00 10 e4 4d 03 7c aa 18 00 | ....q.x...M.|... |
0018aa40 | 00 00 00 00 50 86 ab 13 00 00 00 00 1c 01 00 00 | ....P........... |
0018aa50 | 00 00 00 00 1a 01 00 00 30 9b e6 03 b6 0e 68 00 | ........0.....h. |
0018aa60 | f6 b2 78 00 10 e4 4d 03 7c aa 18 00 00 86 ab 13 | ..x...M.|....... |
0018aa70 | 28 27 4c 03 c8 ac 18 00 c0 eb 2b 3a 01 0a 12 55 | ('L.......+:...U |
0018aa80 | a0 75 7f 10 40 76 7f 10 00 00 00 00 00 00 00 00 | .u..@v.......... |
0018aa90 | 00 04 00 00 00 03 00 00 00 00 00 00 00 00 80 3f | ...............? |
0018aaa0 | 00 00 00 00 00 00 00 00 00 04 00 00 00 03 00 00 | ................ |
0018aab0 | 2b 4a 78 00 10 e4 4d 03 30 10 68 00 10 ab 18 00 | +Jx...M.0.h..... |
0018aac0 | 50 ad 18 00 6a 22 68 00 30 10 68 00 10 ab 18 00 | P...j"h.0.h..... |
0018aad0 | 14 00 00 00 00 00 00 00 50 ad 18 00 7f 00 46 00 | ........P.....F. |
0018aae0 | 20 15 7d 3f 4b 7f 12 3e 5b f1 3f bd 91 30 a7 3f | .}?K..>[.?..0.? |
0018aaf0 | 80 17 ec bb 00 86 ab 13 00 00 00 00 00 00 00 00 | ................ |
0018ab00 | 0b 00 00 00 00 00 00 00 30 10 68 00 60 ab 18 00 | ........0.h.`... |
0018ab10 | c0 eb 2b 3a 00 00 00 00 50 ad 18 00 00 00 00 00 | ..+:....P....... |
0018ab20 | 10 00 00 00 00 00 00 00 a0 ad 18 00 00 00 00 00 | ................ |
0018ab30 | 40 00 00 00 20 ab 18 00 00 00 00 00 00 00 00 00 | @... ........... |
0018ab40 | 00 00 80 3f 80 b6 2c 04 00 00 00 00 00 00 00 00 | ...?..,......... |
0018ab50 | b0 4e d1 39 00 00 80 3f 00 00 00 00 00 00 80 3f | .N.9...?.......? |
0018ab60 | b0 4e d1 39 00 00 00 00 a0 ad 18 00 00 00 00 00 | .N.9............ |
0018ab70 | 00 00 00 00 00 00 80 3f 00 00 00 00 00 00 00 00 | .......?........ |
0018ab80 | 00 00 00 00 ff ff 7f 3f 00 00 00 00 00 00 00 00 | .......?........ |

[Instruction data]
6c080eec => DasmX86Dll.dll not found.

[Registers]
eip: 6c080f6c
eax: 00000000
ebx: 89f9a3de
ecx: 00000000
edx: 6c080ee9
esi: 048a82a0
edi: 048a82a4
ebp: 0018a9f8
efl: 00010286
esp: 0018a984

[Modules]
base 0x00400000 size 0x00df9000 entry 0x00f31661 "TS3W.exe" "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe"
base 0x77980000 size 0x00180000 entry 0x00000000 "ntdll.dll" "C:\Windows\SysWOW64\ntdll.dll"
base 0x75a20000 size 0x00110000 entry 0x75a335c8 "kernel32.dll" "C:\Windows\syswow64\kernel32.dll"
base 0x77070000 size 0x00047000 entry 0x770774b1 "KERNELBASE.dll" "C:\Windows\syswow64\KERNELBASE.dll"
base 0x6c040000 size 0x001c3000 entry 0x6c041811 "d3d9.dll" "C:\Windows\system32\d3d9.dll"
base 0x752e0000 size 0x000ac000 entry 0x752ea472 "msvcrt.dll" "C:\Windows\syswow64\msvcrt.dll"
base 0x76200000 size 0x00019000 entry 0x76204975 "sechost.dll" "C:\Windows\SysWOW64\sechost.dll"
base 0x75ed0000 size 0x000f0000 entry 0x75ee0569 "RPCRT4.dll" "C:\Windows\syswow64\RPCRT4.dll"
base 0x75060000 size 0x00060000 entry 0x7507a303 "SspiCli.dll" "C:\Windows\syswow64\SspiCli.dll"
base 0x75050000 size 0x0000c000 entry 0x750510e1 "CRYPTBASE.dll" "C:\Windows\syswow64\CRYPTBASE.dll"
base 0x75dd0000 size 0x00100000 entry 0x75deae99 "USER32.dll" "C:\Windows\syswow64\USER32.dll"
base 0x75250000 size 0x00090000 entry 0x75266343 "GDI32.dll" "C:\Windows\syswow64\GDI32.dll"
base 0x77950000 size 0x0000a000 entry 0x779536a0 "LPK.dll" "C:\Windows\syswow64\LPK.dll"
base 0x76160000 size 0x0009d000 entry 0x761947d7 "USP10.dll" "C:\Windows\syswow64\USP10.dll"
base 0x75fc0000 size 0x000a0000 entry 0x75fe2dd9 "ADVAPI32.dll" "C:\Windows\syswow64\ADVAPI32.dll"
base 0x74f80000 size 0x00009000 entry 0x74f81220 "VERSION.dll" "C:\Windows\system32\VERSION.dll"
base 0x71530000 size 0x00006000 entry 0x715311f0 "d3d8thk.dll" "C:\Windows\system32\d3d8thk.dll"
base 0x74a40000 size 0x00013000 entry 0x74a41d3f "dwmapi.dll" "C:\Windows\system32\dwmapi.dll"
base 0x01450000 size 0x00267000 entry 0x0166af6c "d3dx9_31.dll" "C:\Windows\system32\d3dx9_31.dll"
base 0x67af0000 size 0x000e7000 entry 0x67af1771 "DDRAW.dll" "C:\Windows\system32\DDRAW.dll"
base 0x6f0a0000 size 0x00006000 entry 0x6f0a1250 "DCIMAN32.dll" "C:\Windows\system32\DCIMAN32.dll"
base 0x756e0000 size 0x0019d000 entry 0x756e17e7 "SETUPAPI.dll" "C:\Windows\syswow64\SETUPAPI.dll"
base 0x76130000 size 0x00027000 entry 0x761358b9 "CFGMGR32.dll" "C:\Windows\syswow64\CFGMGR32.dll"
base 0x75390000 size 0x0008f000 entry 0x75393fb1 "OLEAUT32.dll" "C:\Windows\syswow64\OLEAUT32.dll"
base 0x75b30000 size 0x0015c000 entry 0x75b85e23 "ole32.dll" "C:\Windows\syswow64\ole32.dll"
base 0x75230000 size 0x00012000 entry 0x75231441 "DEVOBJ.dll" "C:\Windows\syswow64\DEVOBJ.dll"
base 0x6fa70000 size 0x0001c000 entry 0x6fa73f51 "iphlpapi.dll" "C:\Windows\system32\iphlpapi.dll"
base 0x75ca0000 size 0x00006000 entry 0x75ca1782 "NSI.dll" "C:\Windows\syswow64\NSI.dll"
base 0x6fa60000 size 0x00007000 entry 0x6fa6128d "WINNSI.DLL" "C:\Windows\system32\WINNSI.DLL"
base 0x75420000 size 0x0011b000 entry 0x75421735 "WININET.dll" "C:\Windows\syswow64\WININET.dll"
base 0x75550000 size 0x00057000 entry 0x7556a24a "SHLWAPI.dll" "C:\Windows\syswow64\SHLWAPI.dll"
base 0x75540000 size 0x00003000 entry 0x00000000 "Normaliz.dll" "C:\Windows\syswow64\Normaliz.dll"
base 0x76220000 size 0x001b9000 entry 0x76335251 "iertutil.dll" "C:\Windows\syswow64\iertutil.dll"
base 0x75cb0000 size 0x00111000 entry 0x75cb1b29 "urlmon.dll" "C:\Windows\syswow64\urlmon.dll"
base 0x76420000 size 0x00c49000 entry 0x7649d4d2 "SHELL32.dll" "C:\Windows\syswow64\SHELL32.dll"
base 0x6fd50000 size 0x00087000 entry 0x6fd80dce "MSVCP80.dll" "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCP80.dll"
base 0x74310000 size 0x0009b000 entry 0x7431232b "MSVCR80.dll" "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll"
base 0x75680000 size 0x00060000 entry 0x756915a7 "IMM32.dll" "C:\Windows\syswow64\IMM32.dll"
base 0x76060000 size 0x000cc000 entry 0x7606168b "MSCTF.dll" "C:\Windows\syswow64\MSCTF.dll"
base 0x6f840000 size 0x000eb000 entry 0x6f841445 "dbghelp.dll" "C:\Windows\system32\dbghelp.dll"
base 0x75c90000 size 0x00005000 entry 0x75c91438 "PSAPI.DLL" "C:\Windows\syswow64\PSAPI.DLL"
base 0x6f700000 size 0x00011000 entry 0x6f701300 "NETAPI32.dll" "C:\Windows\system32\NETAPI32.dll"
base 0x6fa40000 size 0x00009000 entry 0x6fa415a6 "netutils.dll" "C:\Windows\system32\netutils.dll"
base 0x6f6e0000 size 0x00019000 entry 0x6f6e1319 "srvcli.dll" "C:\Windows\system32\srvcli.dll"
base 0x6f6d0000 size 0x0000f000 entry 0x6f6d12a1 "wkscli.dll" "C:\Windows\system32\wkscli.dll"
base 0x763e0000 size 0x00035000 entry 0x763e145d "WS2_32.dll" "C:\Windows\syswow64\WS2_32.dll"
base 0x68a00000 size 0x00072000 entry 0x68a01576 "DSOUND.dll" "C:\Windows\system32\DSOUND.dll"
base 0x74aa0000 size 0x00032000 entry 0x74aa37c1 "WINMM.dll" "C:\Windows\system32\WINMM.dll"
base 0x6f460000 size 0x00025000 entry 0x6f462b71 "POWRPROF.dll" "C:\Windows\system32\POWRPROF.dll"
base 0x74d90000 size 0x0004b000 entry 0x74d92b6c "apphelp.dll" "C:\Windows\system32\apphelp.dll"
base 0x6f7b0000 size 0x0008c000 entry 0x6f7b1fff "AcLayers.DLL" "C:\Windows\AppPatch\AcLayers.DLL"
base 0x74df0000 size 0x00017000 entry 0x74df1c89 "USERENV.dll" "C:\Windows\system32\USERENV.dll"
base 0x74de0000 size 0x0000b000 entry 0x74de1992 "profapi.dll" "C:\Windows\system32\profapi.dll"
base 0x74f20000 size 0x00051000 entry 0x74f49834 "WINSPOOL.DRV" "C:\Windows\system32\WINSPOOL.DRV"
base 0x74a20000 size 0x00012000 entry 0x74a21200 "MPR.dll" "C:\Windows\system32\MPR.dll"
base 0x00260000 size 0x00016000 entry 0x0026801f "xinput1_3.dll" "C:\Windows\system32\xinput1_3.dll"
base 0x6e000000 size 0x00022000 entry 0x6e00b13c "glu32.dll" "C:\Windows\system32\glu32.dll"
base 0x685e0000 size 0x000c8000 entry 0x6867b0e4 "OPENGL32.dll" "C:\Windows\system32\OPENGL32.dll"
base 0x74af0000 size 0x00080000 entry 0x74b037c9 "uxtheme.dll" "C:\Windows\system32\uxtheme.dll"
base 0x67e20000 size 0x00764000 entry 0x680b9310 "nvd3dum.dll" "C:\Windows\system32\nvd3dum.dll"
base 0x72890000 size 0x00008000 entry 0x72891a20 "saHook.dll" "c:\PROGRA~2\mcafee\SITEAD~1\saHook.dll"
base 0x6eb80000 size 0x00058000 entry 0x6eb815c0 "tiptsf.dll" "C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll"
base 0x75990000 size 0x00083000 entry 0x759923d2 "CLBCatQ.DLL" "C:\Windows\syswow64\CLBCatQ.DLL"
base 0x6fef0000 size 0x00016000 entry 0x6fef2dc3 "CRYPTSP.dll" "C:\Windows\system32\CRYPTSP.dll"
base 0x6fe60000 size 0x0003b000 entry 0x6fe6128d "rsaenh.dll" "C:\Windows\system32\rsaenh.dll"
base 0x72870000 size 0x0000e000 entry 0x72871235 "RpcRtRemote.dll" "C:\Windows\system32\RpcRtRemote.dll"
base 0x72e40000 size 0x00007000 entry 0x72e41230 "winbrand.dll" "C:\Windows\system32\winbrand.dll"
base 0x75650000 size 0x0002d000 entry 0x75652911 "WINTRUST.dll" "C:\Windows\syswow64\WINTRUST.dll"
base 0x75110000 size 0x0011e000 entry 0x751115ae "CRYPT32.dll" "C:\Windows\syswow64\CRYPT32.dll"
base 0x755b0000 size 0x0000c000 entry 0x755b238d "MSASN1.dll" "C:\Windows\syswow64\MSASN1.dll"
base 0x6e820000 size 0x0003c000 entry 0x6e823089 "oleacc.dll" "C:\Windows\system32\oleacc.dll"
base 0x6f720000 size 0x0003c000 entry 0x6f72145d "mswsock.dll" "C:\Windows\system32\mswsock.dll"
base 0x6fde0000 size 0x00005000 entry 0x6fde15df "wshtcpip.dll" "C:\Windows\System32\wshtcpip.dll"
base 0x6fdf0000 size 0x00008000 entry 0x6fdf10e9 "Secur32.dll" "C:\Windows\system32\Secur32.dll"
base 0x6f1b0000 size 0x0019e000 entry 0x6f1e3731 "comctl32.dll" "C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll"
base 0x6f120000 size 0x00044000 entry 0x6f1366c9 "dnsapi.DLL" "C:\Windows\system32\dnsapi.DLL"
base 0x6f390000 size 0x00052000 entry 0x6f3914be "rasapi32.dll" "C:\Windows\system32\rasapi32.dll"
base 0x6f370000 size 0x00015000 entry 0x6f3712de "rasman.dll" "C:\Windows\system32\rasman.dll"
base 0x73120000 size 0x0000d000 entry 0x73121325 "rtutils.dll" "C:\Windows\system32\rtutils.dll"
base 0x730b0000 size 0x00006000 entry 0x730b125a "sensapi.dll" "C:\Windows\system32\sensapi.dll"
base 0x73060000 size 0x00010000 entry 0x73063919 "NLAapi.dll" "C:\Windows\system32\NLAapi.dll"
base 0x71ce0000 size 0x00006000 entry 0x71ce14b2 "rasadhlp.dll" "C:\Windows\system32\rasadhlp.dll"
base 0x6eec0000 size 0x00006000 entry 0x6eec1673 "wship6.dll" "C:\Windows\System32\wship6.dll"
base 0x730e0000 size 0x00038000 entry 0x730e9906 "fwpuclnt.dll" "C:\Windows\System32\fwpuclnt.dll"
base 0x6a490000 size 0x00079000 entry 0x6a49140f "mscms.dll" "C:\Windows\system32\mscms.dll"
base 0x6a450000 size 0x00038000 entry 0x6a4527b6 "icm32.dll" "C:\Windows\system32\icm32.dll"
base 0x72da0000 size 0x00008000 entry 0x72da11d0 "netbios.dll" "C:\Windows\system32\netbios.dll"
base 0x71bb0000 size 0x00039000 entry 0x71bbe1e6 "MMDevApi.dll" "C:\Windows\System32\MMDevApi.dll"
base 0x6e500000 size 0x000f5000 entry 0x6e50adae "PROPSYS.dll" "C:\Windows\System32\PROPSYS.dll"
base 0x6eb50000 size 0x00030000 entry 0x6eb53c6b "wdmaud.drv" "C:\Windows\system32\wdmaud.drv"
base 0x6f070000 size 0x00004000 entry 0x6f071030 "ksuser.dll" "C:\Windows\system32\ksuser.dll"
base 0x6f060000 size 0x00007000 entry 0x6f0610c0 "AVRT.dll" "C:\Windows\system32\AVRT.dll"
base 0x6e860000 size 0x00036000 entry 0x6e869842 "AUDIOSES.DLL" "C:\Windows\system32\AUDIOSES.DLL"
base 0x6f050000 size 0x00008000 entry 0x6f054119 "msacm32.drv" "C:\Windows\system32\msacm32.drv"
base 0x74a80000 size 0x00014000 entry 0x74a81340 "MSACM32.dll" "C:\Windows\system32\MSACM32.dll"
base 0x6f040000 size 0x00007000 entry 0x6f0411d0 "midimap.dll" "C:\Windows\system32\midimap.dll"

[Register memory]
ebx 89f9a3d0 | <??>?? | ?? |
89f9a3e0 | ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? | ???????????????? |
89f9a3f0 | ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? | ?????????????? |
edx 6c080ee0 | <8b>ff 55 8b ec 6a ff | ..U..j. |
6c080ef0 | 68 4c ab 1d 6c 64 a1 00 00 00 00 50 83 ec 58 53 | hL..ld.....P..XS |
6c080f00 | 56 57 a1 50 92 1e 6c 33 c5 | VW.P..l3. |
esi 048a82a0 |<3c>b0 8a 04 00 00 00 00 00 00 00 00 00 00 00 00 | <............... |
048a82b0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
edi 048a82a0 | <00>00 00 00 00 00 00 00 00 00 00 00 | ............ |
048a82b0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
048a82c0 | b0 0c 00 00 | .... |
ebp 0018a9f0 | <28>27 4c 03 16 d8 60 00 | ('L...`. |
0018aa00 | a0 82 8a 04 00 00 00 00 de a3 f9 89 00 00 00 00 | ................ |
0018aa10 | 7a 78 78 00 00 00 00 00 | zxx..... |

[Extra]
ScriptHeap: 79.49MB/107.96MB (16); 10.24MB

Whats causing this?And how to solve?
Thanks!

btw:im not the one who is having problem and its not on my PC but its my friend"s..so if there is a piracy going on no reason to ban me ...im just helping out:teach:
 

gifi4

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Perhaps DirectX needs to be reinstalled? Tell him to give it a shot.
Also, no worries when it comes to piracy. GBAtemp hosted GBA roms temporarily back in the day (Now you know why it's called GBAtemp).
 

Pokecix

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Perhaps DirectX needs to be reinstalled? Tell him to give it a shot.
Also, no worries when it comes to piracy. GBAtemp hosted GBA roms temporarily back in the day (Now you know why it's called GBAtemp).
Hmm im using DirectX 11....Why it effects the game?He said everything was perfect before he got Seasons expansion or something like that.

Well thanks for telling first time i found this site i tought its a GBA site too but when i saw all the posts i chanced my first lol this site is awesome btw
 

BORTZ

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I thought I wanted this
ulzsyqC.jpg

Guess not
 
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Celice

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Is he using any mods or custom towns?

Next to that, uninstall Seasons if that's the last thing that went in before it stopped working. Or before that, simply apply the latest update and get the crack for said-update if necessary.
 

Rydian

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Maybe related...
spider_desu said:
The Sims 2 is very finicky when it comes to its expansion packs. Each expansion pack changes the way that Sims data is saved, and so installing them out of order or uninstalling one may make your data unreadable. Many times people will install the latest Sims game, try to downgrade back to what they used to have, and find that suddenly they can't access any of their files. When you install Pets, your sims become "Pets Sims". When you install Seasons, your sims become "Seasons Sims". If you uninstall, they remain "Seasons Sims". And Pets can't read Seasons Sims, it can only read Pets Sims.

Sometimes if you were messing around while trying to get it installed, you may have uninstalled and reinstalled Sims expansions a few times. Your data could be deleted or in the improper format as the result of installing the expansion packs in a strange order. This is why Maxis always says to keep backups of your data :sweat:

If you still have your data (Check the "C:documents and Settings::My documents:EA Games:The Sims 2" folder for the sub-folders "Downloads", "Neighborhoods", "Projects", and "SavedSims") then you may be able to recover it. Make a backup of these four folders immediately, then fully uninstall the Sims 2 (and every expansion). You then have to reinstall the game and expansions (in order) one at a time, and each time put a copy of those four folders back into place to see if the game will load the data. Eventually, when you install the expansion pack that correlates to the type of data your sims are saved as, the game will load and you'll see all your files. Now continue to install the other expansions (in order!) and each time it will give the classic warning to back up your data and say that it changes the format in which it's saved.

My girlfriend had an issue similar to this that I had to personally fix ^^;;
 

Pokecix

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Is he using any mods or custom towns?

Next to that, uninstall Seasons if that's the last thing that went in before it stopped working. Or before that, simply apply the latest update and get the crack for said-update if necessary.
Yeah few mods but i was using them before this happaned also...and i will try updating
 

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