My tv is samsung un55hu6830fxza, the xbox was bought used. When i first got it xbox saw i was 4k, and went in and out a few times. 4k detail says my tv supports 4k at 60hz but not at 50h. I learned i could only use hdmi port 3 for 4k. Then when kingdom of hearts 3 came in the in and out loosing singal got a lot wrose, even if im on settings. At 1080 it works just fine but at 4k it might work for a few mins before says no signal. I bought a new hdmi 2.1 ceritifed cable because i thought it was the hdmi port, cost 3.50 hdmi plus soldering skills to replace, but then i realized it works perfectly on 1080 and samsung tvs have this issue. So im not sure if its the port or the tv