Wii U locks up when accessing eShop

Discussion in 'Wii U - Nintendo Network' started by the_randomizer, Dec 21, 2013.

  1. the_randomizer
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    the_randomizer The Temp's official fox whisperer

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    So, twice my system has locked up when I tried to access the eShop. It just hangs there, without music, trying to access it. My connection is fully functioning as I can access YouTube and Netflix just fine, so it's not my connection, I'm on the most recent system update (it's 4.0.2 I believe), but twice I had to force shutdown my system. I mean, what sweet hell is this? Has anyone else had issues accessing the shop? The funny thing is, it worked just fine when I accessed it last week, the only thing I changes was the connection since my roommate took his router, and I'm using yet another roommate's router. Again, using the internet itself works fine as does watching videos, but locking up? This is baffling indeed.
     
  2. the_randomizer
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    the_randomizer The Temp's official fox whisperer

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  3. Ryukouki

    Ryukouki See you later, guys.

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    Dude I don't have a wii U... .-.
     
  4. cobleman

    cobleman GBAtemp Maniac

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    I have had heaps of lock ups on all software upates doing a number of different things from playing games to the eshop its just the system allthough the WII never gave me these problems unless it was hack related the WIIU just flatout had problems from launch.So yes it's not just yours!​

     
  5. the_randomizer
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    the_randomizer The Temp's official fox whisperer

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    Oh yeah...forgot about that :P Still, I'm quite baffled as it's never done this before.



    Funny thing is, the vWii side is hacked, yes, (been hacked for nearly a year) but last week it worked just fine, but I had to change what router to use since my roommate took his and am now using another one in near my room.
     
  6. cobleman

    cobleman GBAtemp Maniac

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    mine locked up on the eshop when the internet connection dropped to low and for the same reason with a system upadate error . next time it happens do a speed test on your internet you might find that's the problem
     
  7. the_randomizer
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    the_randomizer The Temp's official fox whisperer

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    Well, it would certainly explain why it's freaking out. Not too far from the router (2 m tops), but the speed is pretty abysmal. I'll test my wireless connection on speedtest.com to see what it yields. Thank goodness my apartment complex is getting Google Fiber next month, maybe it'll actually work :D Could also be that there are too many devices using it at one as it's not exactly a high-end unit, so it could be putting extra strain on it.
     
  8. calmwaters

    calmwaters Cat's best friend

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    All I could think of when I saw this was that the loading program wasn't working right; there was some sort of bad code in the dol file or something that made it stop loading. It doesn't have anything to do with the internet since Youtube and other apps work just fine. Have you/can you call Nintendo? I dunno how to fix this.
     
  9. the_randomizer
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    the_randomizer The Temp's official fox whisperer

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    The Wii U eShop uses those files too? I just get confused since it worked fine before my roommate took his router and swapped over to another roommate's Belkin router. Maybe the router is overloaded? Cheap routers can only handle so many tied devices at once, so maybe I need to free it up. Can't call Nintendo now (I don't think...?) but I have their number. I just hope they don't ask me to send it in for any reason since the warranty is, well, kinda void :lol: Damn, I hope I'm not the only person with this issue on the Temp. Changing to another router isn't an option since all other ones in the complex are password protected, and I don't have money to get a new one.

    Oh well, guess I can't support Nintendo's digital service buy purchasing their products for download :creep:
     
  10. cobleman

    cobleman GBAtemp Maniac

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    Thank you for mentioning Youtube when my son is watching youtube it makes it impossible for me to use my wiiu online and if it does work its choppy and cuts out and freezes during a game and youtube caches and buffers so if you do have a bad connection it will keep downloading and only if you catch up with the buffered download it will become choppy and pause and rebuffer...
     
  11. DiscostewSM

    DiscostewSM GBAtemp Guru

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    For the past couple of weeks, my Wii U would freeze. Then, earlier this week, I was re-trying the Monster Hunter 3U demo which was installed on my ext HDD, but it kept having errors about insufficient power, even with a Y-cable. Had another HDD (smaller capacity), so I transferred everything to it (which happened to transfer just fine with two drives and all 4 USB ports used by 2 Y-cables), and began using that instead. The game loaded up just fine, and so far, I have had not one single freeze, nor any 10-second-long freezes when I press the Home button. Even when going into Data Management, it displays the system memory and ext HDD memory within a second, whereas the other one would take upwards of 20 seconds. I'm thinking that original HDD was starting to go kaput.

    So, if you have an ext-HDD hooked up to your Wii U, unplug it and see if you still have the freezes.
     
  12. calmwaters

    calmwaters Cat's best friend

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    Well it's a program; it has to run from some file. Or maybe Youtube and others have a built in adapter that lets them check if any internet connections have changed. The eShop might not be that smart. I guess what I'm trying to say is that you might manually set the router for the eShop to use. And try not to have any other app running while you're opening the shop; maybe the router gets fed enough information to give it digital indigestion, y'know? And I do believe internet sites use up a lot of memory, especially ones like Youtube and Amazon. I don't visit sites like that on my game system; the internet starts to go slow. (Please cut it out; you're making me desperately want a WiiU with all this eShop stuff, buying games and shit. I... I ... I want one :cry: )
     
  13. trumpet-205

    trumpet-205 Embrace the darkness within

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    I just used my Wii U for a bit on eShop to see if anything on sales is worth buying, no hang up at all.

    Unlike others I use 32 GB USB flash drive to store my eShop games (currently only Wind Waker HD and Wii Fit U). So I cannot tell if regular HDD will cause problems for lock up.
     
  14. the_randomizer
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    the_randomizer The Temp's official fox whisperer

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    Now that you mentioned it, I think I had Super Mario 3D running in the background, I think, I don't remember exactly, but no, I don't have any other apps running. Bollocks, this sucks.


    Nah, can't use my HDD with Wii U since it's once of those self-powered units, I need a USB Y-cable to use it so, no, that's not causing it. Like I said before, it's weird as I can surf the internet and YouTube (not the dedicated app, it sucks) just fine, if not a bit slow since my ISP sucks big time. Oh how I can't wait for Google Fiber, maybe it will actually work well. Damn this is infuriating.


    All I have in the Wii U is a 16 GB SD card for vWii hacking stuff (emulators and such), no HDD or USB drives are plugged in. FML. I'm thinking either A, the connection has really gone to crap or B, the router has too many wireless devices tied to it and is overloaded (and these low end units are prone to such issues). I need to disconnect my laptop from the network and see if it helps, but if not, I might have to call Nintendo.
     
  15. calmwaters

    calmwaters Cat's best friend

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    Yes, you should do this. It's just like a computer; too many programs slow down your processor. I'm glad my computer is powerful enough to let me surf the web and listen to windows media player ;) Something I'll throw out there is the Wii only ran one program at a time; it was either on the disc channel or the weather channel. Now stuff might be more convenient, but if stuff starts to go slow, then too much is goin' on.

    Edit: And I'm going back to my movie marathon in case I don't answer for the next day or so.
     
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  16. the_randomizer
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    the_randomizer The Temp's official fox whisperer

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    If all else fails, I guess I won't be able to download Virtual Console games or support the eShop :creep: Or call Nintendo's call center ;) Oh well.
     
  17. trumpet-205

    trumpet-205 Embrace the darkness within

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    Cheap router can't handle many connections due to weak processor. If that is the case you'll have to beg your friends to buy a better router.
     
  18. the_randomizer
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    the_randomizer The Temp's official fox whisperer

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    I'll try disconnecting my laptop to free it up, yeah, I don't even know what model it is, but it ain't high end, I can tell you that. I can ask him about it. Plus, with Google Fiber being installed next month, the wireless should be better.
     
  19. calmwaters

    calmwaters Cat's best friend

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    plead to your friend... with every fiber of your google working together... to get a new, up to date router...
     
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  20. trumpet-205

    trumpet-205 Embrace the darkness within

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    You live in Kansas City? Lucky you for having Google Fiber at hands. You definitely need router upgrade for Google Fiber, mainly router capable for Gigabit Ethernet on LAN AND WAN ports.

    Meanwhile I'm stuck with stupid ATT DSL 6 Mbps with 150 GB monthly bandwidth cap. Urgh..... :angry: