They should be able to transfer purchases to a new system. I did that with my 3ds. I sold my 3ds because I didn't want one anymore, then was left without one for 2 years. Then decided I wanted to get the new 3ds xl, I called Nintendo and they transferred my purchases to my new console.i can't clean it off, because it's actually cracked, and in some places it's totally warped, check around the stand and the text under the switch logo